[wo-phapa]

ALRIGHT!...

i got a wacom board, it requires USB port.. which i do have.. but they were disabled? so, i go into my BIOS, i change it so that the USB ports = active.

everything works HORAY!

wait no, Windows 98 over-rides the BIOS changes and restores the old ones. yay, my **** doesnt work.


how can i make it not do this??

plz help me.

 

[tcheavey]

And you saved the changes to rhe BIOS before exiting.

 

[SPEEDO]

Welcome to Tech Support Forums wo-phapa..........

Did you install the proper drivers into Windows?

What motherboard do you have?

 

[wo-phapa]

the motherboard is a soyo.. and i have no idea about the drivers

(of course i saved the changes)

 

[wo-phapa]

i guess, a better question i have is..

"Your system does not have USB support
- Recomendation: Upgrade system hardware for USB support"

what do i have to do for that..

 

[SPEEDO]

If you look in device manager do you have this in there?

 

[wo-phapa]

no, i sure dont.

(and yeah, i have usb drivers... to answer your earlier question)

 

[SPEEDO]

Do you know the model number of your Soyo board?

It may be written on the board somewhere.

If not do this!

On the first screen you will see upon bootup there will be a string of numbers on the bottom left of the page.

Something like

2A59L-XXXX-XXX
Or
51-1506-XXXX-XXXX
Or
12/09/1999 i440LX

Write down these numbers exactly as you see them and post them here...

 

[wo-phapa]

man,. there were a bunch of numbers / letters... here they are.. every last one of them

06/28/1999-693-596B-977-2A6L652CC-00

 

[SPEEDO]

Are you sure this is correct I didn't have much luck in finding anything on it.

Is there a model number screenprinted on the motherboard somewhere?

Better yet do you have the CD that came with your motherboard........

 

[wo-phapa]

i might have the cd that came with the original motherboard..

but the motherboard now is different than the one that my computer came with... because one day the first motherboard ate itself (or just broke) and we took it to the shop and they replaced it..

but i should have the cd for the original one.

 

[SPEEDO]

You need the CD for the motherboard you have now or the model of the board then you can download the driver.

 

[wo-phapa]

yeah, i have the cd (there are actually 2)...

one of them says..

MAIN BOARD
CD Manuals & Drivers
Rev991101

the other says

MAIN BOARD
CD Manuals & Drivers
Rev980502

both came with the comp when we bought it.. hm,. does it matter which one? and what do i do with it...

 

[SPEEDO]

Yes it does matter. If they have any dates on them choose the newer of the two and insert it into the CD Rom.

When it starts to autorun see if it says anything about soyo.

If not try the other disk.

 

[wo-phapa]

on the back of the cd.. (the shiny part..but, on the plastic.. in the center, it has stuff written on them
one says:
SOYO-980502 IFPI LA21

the other:
MB CD MANUAL REV:9911001 ATC880742 IFPILD68

whoa.. is the one the drivers an the other the manual..?


but anyways.. i think i might go with Rev980502,.. its a higher number

 

[wo-phapa]

well...
rev 91101 is newer..

i went on both CDs, looked at the manuals and Rev91101 was from october 1999.. the other cd was from something 1998, so..

(the older dates make sense, because ive had the comp for a while)

so, now i install drivers??

 

[SPEEDO]

Insert the SOYO-980502 IFPI LA21b disk into the drive and see if it will auto run. If it does it should show you what items are available for installation.

If there are no options for usb drivers you will have to look through the CD files and see if you can find them.

There are no items in the device manager with exclamation marks on them are there?

Or you can go to control panel add/remove hardware and do a search for new hardware and see if windows can find the USB devices.

 

[wo-phapa]

i dont understand what you mean...

 

[TheTechIsIn]

Hello,

Speedo Means:

1) Insert your Soyo disk into your CDrom while your in Windows, if it pops up a screen see if you see an option for USB Support, if not continue to 2

2) Goto Start > Control Panel > Add/Remove Hardware : run a scan for new hardware see if USB is a choice, if it is install it, if not continue to step 3

3) Check your Device Manager Start > Control Panel > System > Device Manger Tab -- look for any yellow exclamation points, if you see any post back what they are and what they say.


** During all these steps make sure USB support is ON in the bios.

 

[wo-phapa]

shoot guys.. im blazed rigth now. i cant find that stuf for the live of me.