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hi there i purchased a pryon pc from harvey norman. i was supposed to get a piece of paper in the box to get my free win7 upgrade. no paper no manual. i rang harvey norman i got" too bad we confirmed they all had em in contact microsoft." microsoft says" sorry pryon is not on the list of supported manufactures for the promotion" harvey norman says" oh yeah that cause they aren't listed under pryon name for the promotion, and we checked with them they say they all had the papers in em and itll cost $20 for replacement"
so yeah they danced around wont give me the name of the company that i need so i can go ahead with microsoft to get my upgrade, instead they want to get yet another $20 out of me.

HELP does any one know of the name of the makers so i can just go straight to microsoft. i have sent em copys of the receipt and all but without that name they cant confirm eligibility
 
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