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When a virus kills "Hijack This" ... is it over?

3045 Views 3 Replies 2 Participants Last post by  chauffeur2
My Windows XP has gotten hit by a monster virus of some kind this weekend: In a matter of seconds it wiped out most functions. It won't even shut down apart from using the power switch.

"Hijack This" freezes in mid-analysis, and displays a box with the message:
"This action cannot be completed because the other application is busy. Choose 'Switch To' to activate the busy application and correct the problem". I can't copy & paste the few files it has listed.

The only clue I have is that this one file:

C:\Program Files\Common Files\System\apcsvra.dll

is where Avast freezes when scanning (since the other programs don't display filenames when they freeze-up, this is the best I can go on). System Restore is gone, "My Computer" can't be accessed; only a few rudimentary functions remain.

If I can break the source of the free-ups, I can at least run an HJT on it and hopefully get to the root of the problem. Is the "apcsvra.dll" file OK to delete (or at least move to a temp file)? I've run SpyBot, AdAware, AVG, and Avast, & deleted all the TEMP files I could get to.

I'm out of ideas & resources at this point... does anyone know of a way to deal with this?

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Hello vantaray, Welcome to TSF! :wave:

Please read this article… "Having problems with spyware and pop-ups? - First Steps"; follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the HiJackThis Log Help Forum.
(Simply, click on the coloured links to be re-directed.)

Please ensure that you create a new thread in the HiJackThis Log Help Forum; not back here in this one.

When carrying out The 5 Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to The HJT Help Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

Good Luck with it.

Kind Regards,
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Thanks for the quick reply. I'm going over the 5 Step Process now. Will check back in the HJT Help forum when I learn more. Appreciate the help.

Hi again Ray,

Thanks for the reply.

Good luck with it.

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