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You use the software that comes with the video capture card it usually works best.
 

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My experience FWIW . . when "People" say something sucks without saying what it is about the program they do not like . . they do not know what they are talking about.

You will need to stop any app or process that is using the card . .cnt/alt/del to see what might be running . . ( likely Nero )
 

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If I'm not mistaken, VirtualDub can capture video/audio from a TV Card.

The program(s) that come with the product are actually usually the best to use because that is what they recommend you to use.
 
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