What does this mean and how do I fix it?

5103 Views 3 Replies 4 Participants Last post by Blitze105, Sep 11, 2005

Chesters

Discussion Starter · Sep 11, 2005

I am running Windows XP SP2 and decided to create a restore point, this what came up:
An exception occurred while trying to run
"C:\Windows\system32\shell32.dll, Control_RunDll "C:\Windows\system32\sysdm.cpl",system"
Can anyone tell me how to fix this or at least tell me what it means.

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quizme1220

· #2 · Sep 11, 2005

Hello Chesters, Welcome to TSF. Have a look at this http://www.techsupportforum.com/showthread.php?threadid=18085. Try some of the the answers. Hope one works for you.

NOTICE: Make sure you place your log in the HiJackThis Forum, this way you will get helped faster.

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Bonk

· #3 · Sep 11, 2005

found this may help

1. Click Start, click Control Panel, switch to Classic View and
double-click Folder
Options.

2. Under the View tab, click to check "Show hidden files and folders", and
uncheck
"Hide protected operating system files", click Ok.

3. Launch Explorer or double-click My Computer, locate to C:\Windows\inf,
right-click on SR (SR.inf) and select install.

4. If the system requests the XP CD, please insert the CD into CD-ROM and
finish
the installation according to the instructions.

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Blitze105

· #4 · Sep 11, 2005

Lets try this, ok? It just scans ur disk for errors...

Put your Windows XP into the drive, a screen may/should come up X on it.

Go to Start -> Run and type SFC /SCANNOW and click OK

Let System File Checker run.

When finished remove the XP CD and reboot the computer.
=====

If this doesn't work we may just try to replace the files ourselves...
-blitze

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