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3 Posts
My wife has a HP Pav which used to have WinME. After months of frustrating issues with crashes, I upgraded it to WinXP Home. The system has run for months without any problems until yesterday. Now the system crashes in one of two ways:
1)Black screen with message "operating system not found"
-or-
2)Blue screen with Hewlitt Packard logo frozen
In both cases I can reboot the PC and everything seems normal - including safemode checks. The crashes seem to occur randomly (e.g. when no one is using the PC)
Also, event viewer show an error with the source of "atapi" and event "9".
The PC does have active up-to-date virus protection and scans clean.
What things can I check?
Ben Overmyhead
PC Details:
256MB RAM (upgraded from 128 original)
900MHz AMD Duron
40G hard drive
HP Pavillion XT926
Win XP (upgraded from WinME)
1)Black screen with message "operating system not found"
-or-
2)Blue screen with Hewlitt Packard logo frozen
In both cases I can reboot the PC and everything seems normal - including safemode checks. The crashes seem to occur randomly (e.g. when no one is using the PC)
Also, event viewer show an error with the source of "atapi" and event "9".
The PC does have active up-to-date virus protection and scans clean.
What things can I check?
Ben Overmyhead
PC Details:
256MB RAM (upgraded from 128 original)
900MHz AMD Duron
40G hard drive
HP Pavillion XT926
Win XP (upgraded from WinME)