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WD new hard drive bad?

4385 Views 3 Replies 3 Participants Last post by  Networks
Hi everyone,

My friend has a HP Pavilion Dv9000 laptop that has a hard drive issue. The laptop completely stopped working on him and he gave it to me to fix. I tested the hard drive using SeaTools and it came back with errors so I replaced the hard drive with a new Western Digital 160GB. (The original drive was a Fugitsu 120Gb). I did a fresh install of Windows 7 32bit and completed all windows updates and driver updates from HP's website. Everything seemed to be working flawlessly while I had it. However, he started getting an error message when it booted up saying something about "a new hardware or software you want to start windows normally?." I haven't been able to get it to do this error message since he gave it back to me or I would have described it a little better. In event viewer there is an error log saying that:
"the driver has detected a controller error on \Device\Harddisk1\DR1"

So this one is a little beyond me....should I run a check on this hard disk as well or is the controller on the motherboard possibly going bad and thats why the error messages are not coming up all the time or something else entirely?

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Test the new drive using the drive manufactures disk tools.

The Windows Event Viewer error could be caused by drivers. Does HP have official Win7 drivers for that model?
No HP does not have official drivers for that model. I used the Vista drivers. The problem seems to be intermitant and does not come up every time though which makes troubleshooting very frustrating. I did a system restore and it didn't do it for a little while. I have a theory thats its one of the windows updates that its trying to do for several reasons. First off, it didn't do it at all after i first installed the OS and after several restarts with driver and software installation. After my friend took it home, it came up with 19 windows updates that he installed and then the problems started.
Second, after the system restore, it didn't act up until the updates reinstalled. So now i guess its just a matter of figuring out which update is causing the problem.

Thanks for the reply!
Try using hddscan at and check the smart values for the drive. Not sure what the time frame between repair and friend getting errors. Could have been dropped or having issues coming out of hibernation. Weird its \Device\Harddisk1\DR1 and not Hard Disk0 in Disk Manager does the drive show up as Disk0 or Disk1 ?
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