Discussion Starter · #1 ·
Hi, I want to start a career in the IT field as a novice, plan on getting an A+ certification, and currently I am taken a class on building and repairing personal computers. but I don't have any experience in help desk support, other than trouble shooting solutions for the programming language and software application MAPLE, but not general computer hardware or software problems. What do you suggest I do to start a career in the IT field as a help desk support person? I know people who work in the help desk support field who don't have a certification in A+ or any other IT certifications.