[MrRyannnnnnnn]

We have a few voip phones, with the voip server in the building. The hard phones have been trouble, with dropouts and occasional bad quality phone calls. The sip provider is absolutely hopeless. The modem router is a DG834Gv5 with fw V1.6.00.33. There is no option in the router interface to edit QoS settings. How can I improve our voip system? Could softphones help? Is,there a way to have an iphone connected to a handset or something, could that,even help?? We are using an iPECS-50A voip server and iPECS LIP-8012D phones.

My second question is in regards to auto attendants. I need to edit auto attendant settings. I assume this is done using the VOIP server. When the IP address is entered, I get a station program option and Admin & Maintenance. Where would I find auto attendant?

 

[Wand3r3r]

I would think this would be a question for company that sold and setup the VoIP system system for you .
I am not finding a online manual for the system but all the sales brochures speak highly of the auto attendant.
You should have a manual with the system that tells you how to access the auto attendant.