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Discussion Starter · #1 ·
Hello, I'm having an issue installing a clean install of Windows Vista Home Basic onto my friend's Acer laptop.

To start off, my friend has had a rouge anti virus that more or less destroyed his windows. After doing a system restore for the earliest date available, the virus was gone, but Windows kept asking me on how to open simple things such as Internet Explorer and various other programs, which made the OS unusable. My friend gave me permission to format the drive, and I reinstalled Vista with a DVD of my I had for from one of my PCs, but I used his CD key that was on the laptop. The installation went fine, so I went on my desktop PC and downloaded all of the drivers for his laptop (Aspire 5516), and then installed a sound card driver, and a BIOs update. After the BIOs update, the laptop wouldn't start up again. I tried doing a system restore but it had no restore points, so since I just started, I figured doing a quick format wouldn't hurt.

This is where things got bad. I've tried reinstalling Vista again, but it keeps hanging on the "Completing installation" part. I've tried three times so far, and it always hangs at the exact same part, and now I have no clue on what to do.

Any suggestions or help would be much appreciated, thank you.
 

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Hi ssjChris. Welcome to TSF! :wave:

I would suggest you download a copy of Darik's Boot and Nuke (affectionately known as DBAN) HERE and create a bootable CD with it. Then boot with that CD and do a low-level format. That will insure that you don't have all kinds of wonderful dangling stuff on the hard drive. A Windows format doesn't do a low-level format to the extent that DBAN does. Pay VERY close attention to the menus as you use this software as it is very powerful. If you have any external hard drives connected, I suggest you disconnect them.

Once it completes, try your installation again.

Good day!

Mike
 

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If using DBAN doesn't work, then the Bios update didn't take. Try making a boot disc for the Bios update and run it again, make sure you have the right one for that model.
 

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Discussion Starter · #4 ·
Funny that you suggested that, as that was one of the things I already did. The first two formats were done by the standard Windows formater and then the third with DBAN. The fourth was done when I removed the hard drive and erased it on my Windows 7 laptop. Still nothing.

With really no hope left, I went into the BIOs and changed some setting to IDE whatever to IDE native, reinstalled Vista again, then boom! Worked.

Thanks for the replies though, guys.
 

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Visiting Expert, Microsoft Support Team
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Outstanding! What you ended up doing is eventually in the list of things to do. Glad it worked and thanks for stopping by TSF!! Have an excellent week!! :wave:

Mike
 
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