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Hello!

My Dell XPS All in One Desktop froze, after several tries I called Dell. After checking a few things they advised the hard drive is 0. I left the house for 45 minutes and came back to this. Not sure how this has happened. I work from home and tomorrow is Monday....I'm in panic. All my work files, VPN and files are on that desktop.

I'm using a borrowed XP Laptop to write this. Is there anything I can do? Any advice to retrieve my files? I'm about to loose my mind.

Please help, thank you
 

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Not sure what they meant by the drive is zero? Can you provide more details about what they had you check and the results? Does the HD show in BIOS? Do you have another desktop available for using for testing/recovery?
 
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