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Hello,

i have an acer laptop thats about 2 years old and all of a sudden it has started to go into a black screen with 2 options when i boot it. one is 'launch start up repair' and the other is 'start windows normally'. so until now i have just been clicking start up repair and it repairs it automatically, reboots and then its fine. now, however, its coming back with the 'windows can not repair the problem automatically. if i try to start normally i get a 'c000021a' fatal system error blue screen. the same happens if i try and boot it in safe mode after pressing f8 during booting. none of this has worked.

i did notice that it automatically restarted for a windows update and thats when it all started. then today it did the same and thats when the real problem of me not even being able to boot kicked in.

as you may have guessed im not a computer expert so I am very appriciative of any help!

Thanks
 

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