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Discussion Starter · #1 ·
I have a problem with google. I was unable to log in to my gmail account and the screen would say "Failed to connect". Also whenever I search on google, the links redirect me to other search engine sites such as "relevant search"? I don't know it's weird. I need help!



Malwarebytes' Anti-Malware 1.36
Database version: 2047
Windows 6.0.6001 Service Pack 1

4/27/2009 6:32:52 AM
mbam-log-2009-04-27 (06-32-52).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 230628
Time elapsed: 1 hour(s), 59 minute(s), 29 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 2
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\ExtraAV.DocHostUIHandler (Rogue.ExtraAntivirus) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Users\Joannn mf!\AppData\Roaming\Extra Antivirus (Rogue.Extraantivir) -> Quarantined and deleted successfully.
C:\ProgramData\RootSys (Rogue.ExtraAntivirus) -> Quarantined and deleted successfully.

Files Infected:
C:\Users\Joannn mf!\AppData\Roaming\Extra Antivirus\cookies.sqlite (Rogue.Extraantivir) -> Quarantined and deleted successfully.
C:\Users\Joannn mf!\AppData\Roaming\Extra Antivirus\Instructions.ini (Rogue.Extraantivir) -> Quarantined and deleted successfully.
C:\ProgramData\RootSys\extrav.cfg (Rogue.ExtraAntivirus) -> Quarantined and deleted successfully.








SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/27/2009 at 11:26 PM

Application Version : 4.26.1000

Core Rules Database Version : 3868
Trace Rules Database Version: 1816

Scan type : Complete Scan
Total Scan Time : 00:43:25

Memory items scanned : 920
Memory threats detected : 0
Registry items scanned : 7142
Registry threats detected : 0
File items scanned : 26447
File threats detected : 20

Adware.Tracking Cookie
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][2].txt
C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\Low\[email protected][1].txt








;***********************************************************************************************************************************************************************************
ANALYSIS: 2009-04-28 21:03:04
PROTECTIONS: 3
MALWARE: 2
SUSPECTS: 0
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;===================================================================================================================================================================================
Spybot - Search and Destroy 1.0.0.6 No No
Windows Defender 1.1.1505.0 No Yes
SUPERAntiSpyware 4, 26, 0, 1000 No Yes
;===================================================================================================================================================================================
MALWARE
Id Description Type Active Severity Disinfectable Disinfected Location
;===================================================================================================================================================================================
00171982 Cookie/QuestionMarket TrackingCookie No 0 Yes No C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][2].txt
00262020 Cookie/Atwola TrackingCookie No 0 Yes No C:\Users\Joannn mf!\AppData\Roaming\Microsoft\Windows\Cookies\[email protected][1].txt
;===================================================================================================================================================================================
SUSPECTS
Sent Location ?????y39?
;===================================================================================================================================================================================
;===================================================================================================================================================================================
VULNERABILITIES
Id Severity Description ?????y39?
;===================================================================================================================================================================================
;===================================================================================================================================================================================


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:10:08 PM, on 5/13/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Digital Line Detect\DLG.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\WerCon.exe
C:\Users\Joannn mf!\Downloads\HijackThis.exe
C:\Windows\system32\DllHost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: 206.53.61.77 google.ae
O1 - Hosts: 206.53.61.77 google.as
O1 - Hosts: 206.53.61.77 google.at
O1 - Hosts: 206.53.61.77 google.az
O1 - Hosts: 206.53.61.77 google.ba
O1 - Hosts: 206.53.61.77 google.be
O1 - Hosts: 206.53.61.77 google.bg
O1 - Hosts: 206.53.61.77 google.bs
O1 - Hosts: 206.53.61.77 google.ca
O1 - Hosts: 206.53.61.77 google.cd
O1 - Hosts: 206.53.61.77 google.com.gh
O1 - Hosts: 206.53.61.77 google.com.gi
O1 - Hosts: 206.53.61.77 google.com.hk
O1 - Hosts: 206.53.61.77 google.com.jm
O1 - Hosts: 206.53.61.77 google.com.ly
O1 - Hosts: 206.53.61.77 google.com.mx
O1 - Hosts: 206.53.61.77 google.com.my
O1 - Hosts: 206.53.61.77 google.com.na
O1 - Hosts: 206.53.61.77 google.com.nf
O1 - Hosts: 206.53.61.77 google.com.ng
O1 - Hosts: 206.53.61.77 google.ch
O1 - Hosts: 206.53.61.77 google.com.np
O1 - Hosts: 206.53.61.77 google.com.om
O1 - Hosts: 206.53.61.77 google.com.pa
O1 - Hosts: 206.53.61.77 google.com.pr
O1 - Hosts: 206.53.61.77 google.com.qa
O1 - Hosts: 206.53.61.77 google.com.sg
O1 - Hosts: 206.53.61.77 google.com.tj
O1 - Hosts: 206.53.61.77 google.com.tr
O1 - Hosts: 206.53.61.77 google.com.tw
O1 - Hosts: 206.53.61.77 google.com.ua
O1 - Hosts: 206.53.61.77 google.dj
O1 - Hosts: 206.53.61.77 google.com.vc
O1 - Hosts: 206.53.61.77 google.it.ao
O1 - Hosts: 206.53.61.77 google.de
O1 - Hosts: 206.53.61.77 google.dk
O1 - Hosts: 206.53.61.77 google.dm
O1 - Hosts: 206.53.61.77 google.dz
O1 - Hosts: 206.53.61.77 google.ee
O1 - Hosts: 206.53.61.77 google.fi
O1 - Hosts: 206.53.61.77 google.fm
O1 - Hosts: 206.53.61.77 google.fr
O1 - Hosts: 206.53.61.77 google.ge
O1 - Hosts: 206.53.61.77 google.gg
O1 - Hosts: 206.53.61.77 google.gm
O1 - Hosts: 206.53.61.77 google.gr
O1 - Hosts: 206.53.61.77 google.gy
O1 - Hosts: 206.53.61.77 google.ht
O1 - Hosts: 206.53.61.77 google.ie
O1 - Hosts: 206.53.61.77 google.im
O1 - Hosts: 206.53.61.77 google.in
O1 - Hosts: 206.53.61.77 google.it
O1 - Hosts: 206.53.61.77 google.ki
O1 - Hosts: 206.53.61.77 google.kz
O1 - Hosts: 206.53.61.77 google.la
O1 - Hosts: 206.53.61.77 google.li
O1 - Hosts: 206.53.61.77 google.lk
O1 - Hosts: 206.53.61.77 google.lv
O1 - Hosts: 206.53.61.77 google.ma
O1 - Hosts: 206.53.61.77 google.md
O1 - Hosts: 206.53.61.77 google.ms
O1 - Hosts: 206.53.61.77 google.mu
O1 - Hosts: 206.53.61.77 google.mv
O1 - Hosts: 206.53.61.77 google.mw
O1 - Hosts: 206.53.61.77 google.nl
O1 - Hosts: 206.53.61.77 google.no
O1 - Hosts: 206.53.61.77 google.nr
O1 - Hosts: 206.53.61.77 google.nu
O1 - Hosts: 206.53.61.77 google.pl
O1 - Hosts: 206.53.61.77 google.pn
O1 - Hosts: 206.53.61.77 google.pt
O1 - Hosts: 206.53.61.77 google.ro
O1 - Hosts: 206.53.61.77 google.ru
O1 - Hosts: 206.53.61.77 google.rw
O1 - Hosts: 206.53.61.77 google.sc
O1 - Hosts: 206.53.61.77 google.se
O1 - Hosts: 206.53.61.77 google.sh
O1 - Hosts: 206.53.61.77 google.si
O1 - Hosts: 206.53.61.77 google.sm
O1 - Hosts: 206.53.61.77 google.sn
O1 - Hosts: 206.53.61.77 google.st
O1 - Hosts: 206.53.61.77 google.tl
O1 - Hosts: 206.53.61.77 google.tm
O1 - Hosts: 206.53.61.77 google.tt
O1 - Hosts: 206.53.61.77 google.us
O1 - Hosts: 206.53.61.77 google.vg
O1 - Hosts: 206.53.61.77 google.vu
O1 - Hosts: 206.53.61.77 google.ws
O1 - Hosts: 206.53.61.77 google.co.bw
O1 - Hosts: 206.53.61.77 google.co.ck
O1 - Hosts: 206.53.61.77 google.co.id
O1 - Hosts: 206.53.61.77 google.co.il
O1 - Hosts: 206.53.61.77 google.co.in
O1 - Hosts: 206.53.61.77 google.co.jp
O1 - Hosts: 206.53.61.77 google.co.ke
O1 - Hosts: 206.53.61.77 google.co.kr
O1 - Hosts: 206.53.61.77 google.co.ls
O1 - Hosts: 206.53.61.77 google.co.ma
O1 - Hosts: 206.53.61.77 google.co.mz
O1 - Hosts: 206.53.61.77 google.co.nz
O1 - Hosts: 206.53.61.77 google.co.th
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: ooVoo Toolbar - {A057A204-BACC-4D26-8087-36EE87E26986} - C:\PROGRA~1\OOVOOT~1\OOVOOT~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: ooVoo Toolbar - {A057A204-BACC-4D26-8087-36EE87E26986} - C:\PROGRA~1\OOVOOT~1\OOVOOT~1.DLL
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [oovoo.exe] C:\Program Files\ooVoo\oovoo.exe /minimized
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Global Startup: Dell Remote Access.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O13 - Gopher Prefix:
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlbt_device - - C:\Windows\system32\dlbtcoms.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe
O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Advanced Networking Service (hnmsvc) - Dell Inc. - c:\ProgramData\SingleClick Systems\Advanced Networking Service\hnm_svc.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXE
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 15541 bytes
 
chemist

·
Premium Member
Joined
·
29,790 Posts
#2 ·
Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Having problems with spyware and pop-ups? First Steps
Click to expand...
link at the top of each page.

------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50...-posting-for-malware-removal-help-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

------------------------------------------------------
 
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chemist
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