Joined
·
1 Posts
Ok so here’s my issue a couple of weeks ago the keyboard on my laptop started to act up and was typing a series of letters per key for example i would tap the q and it would type {buj-05 or something. There seemed no corrilation between the keys and what they typed some would work and others would type a series or nonsense. So I downloaded superantispyware and microsoft secure, (i had previously been using F-Secure which was no use at all). I ran a scan and removed hundreds of cookies which f-secure had not picked up plus a trojan and one other serious virus. However several days later the problem occured again.i found for a while that typing on an external keyboard fixed the issue but then it sporadicaly started happening on the external keyboard. This has since developed into opening programmes such as opening help and printer settings. It also sometimes makes a continuous beeping upon startup which sounds like a key is being pressed continuously. Since i have a password when it beeps i have to crash and reboot. Recently i had to crash out and due to it not starting up it ran a system restore that has allowed me to write this message (i am typing on an external keyboard now!) but when I try to type on the intergrated keyboard the keys seem to stick. I have run the scans when i can but they don’t pick anything up and it seems to be getting worse, as the mouse sometimes doesn’t work now. At this moment in time i can type and use an external mouse but when i highlight the text in word it the only way to get the keyboard to respond is to save, close and re-open the document. I don’t have the £ to seek professional help but desperately need my acer laptop to work as i am self empoloyed. Is there a scan that i can do to tell me if it is a bios virus or a diagnostic tool to identify a hardware issue?Any guidance would be appreciated.