[nitaina00]

I think after i downloaded a game online my computer got infected with a virus. This virus stopped my security center from working and its telling me to download a vista virus scan which is like 90 dollars and i cannot afford that at the moment. The virus doesn't let me do anything on the administrative account like go on the internet or get my documents but it does let me do those things in the guest account. What can i do? what can i download to get rid of this virus. btw i cannot download on the guest side of the computer since it does not have administrative power to do so. please help.

 

[Joe Mama]

I dont mean to be a jerkous but - Google is your friend. I have seen viruii similar to this, and its usually for a fake 'Cleaner' which they charge you for.

I hate this new breed of malware...
-Me

 

[nitaina00]

i did google but i havent found anything that explains exactly what to do.

 

[Joe Mama]

Also, have you followed the '5 Steps'?

Here is a link - this may help.
-Me
http://www.techsupportforum.com/sec...read-before-posting-malware-removal-help.html

 

[Geekgirl]

We cannot assist you with this issue here in the Microsoft Support Forum.

Please read this sticky: http://www.techsupportforum.com/f112/if-you-think-your-computer-is-infected-203704.html

If you cannot complete any of the 5 steps for whatever reason, just continue on with the next one until they are all completed, and post your logs in The HJT Help Forum; where an Analyst will assist you. However, it is very important to make mention of any of the steps that you were not able to complete.

After you’ve posted your logs, please be patient, as the Security Team Analysts are very busy.