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Virus - Can't open any programs, browser, task manager, anything

4417 Views 1 Reply 2 Participants Last post by  nasdaq
Trying to launch any program just prompts me to choose the appropriate program from a list then won't open, the browser won't open, task manager won't open, when trying to do a system restore it just says "application not found" , I'm not really sure what my options are here at this point
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Hello, Welcome to TSF.
I'm nasdaq and will be helping you.

Let see if we can get this computer started.

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 3 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.

rkill.exe
rkill.com
rkill.scr

If unable to download these tools from the problem computer use a good machine. Download the files to a flash Driver of CD and copy the file on the desktop of the infected computer.
Run it from there.
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Post the results of this scan in your next post if you can.

Please download and run this DDS Scanning Tool. Nothing will be deleted. It will just give me some additional information about your system.


Download DDS and save it to your desktop from here or here.
Disable any script blocker, and then double click dds.scr to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt
  • Save both reports to your desktop.

Please just paste the contents of the DDS.txt log in your next post.
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