very very random BSOD's.. please help...!

5371 Views 37 Replies 4 Participants Last post by VirGnarus, Apr 4, 2011

deepakmenonk

Discussion Starter · Mar 14, 2011

My laptop is an ASUS K42JA-VX032D
4gb ram (2gb extended by me)
2gb ati mobility radeon 5730 grafix card
i5-m460 processor
running on windows 7 ultimate 64bit
kaspersky internet security 2011 alongwith malwarebytes antimalware

The BSOD's that i get are very random and i never know the next BSOD is going to happen. The BSOD's happen mostly when it is idle and it is perfectly ok, while i am gaming. I got most of the BSOD's while on wireless internet or watching a movie. The system has also freezed 2-3 times. I am uploading all the dump files that i have got. Thank you in advance. Please help me ...

Status: Not open for further replies.

1 - 20 of 38 Posts

DT Roberts

· #2 · Mar 14, 2011

Hello and welcome to TSF.

Remove Kapersky Internet Security; it's been blamed in a couple of your BSODs and antivirus is a common cause of BSODs. Use this tool to remove it: Removal tool for Kaspersky Lab products | Kaspersky Lab United States

Replace it with Microsoft Security Essentials: http://www.microsoft.com/security_essentials

If issues persist, please follow the instructions here to provide us with more information about the computer: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista - Tech Support Forum

Best of luck.

Devin

See less See more

deepakmenonk

Discussion Starter · #3 · Mar 15, 2011

uninstalled kaspersky...
got 8 BSOD's in total today... dnt know what to do

attached todays dump files

DT Roberts

· #4 · Mar 15, 2011

Please follow the instructions I posted previously: Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista - Tech Support Forum

There are many errors pointing to mountmgr.sys, which is a driver that Windows uses to maintain drive letters. Because of this and the wide variety in the bug checks, it's possible that there's a problem with your hard drive. Open an elevated command prompt (Start>type cmd>right-click>Run as administrator) and run the command sfc /scannow. Once it finishes, take note of what it says then run the command chkdsk /r to check the hard drive. You may have to restart the computer to run the hard drive scan, and it can take quite some time to complete.

Let us know the results of both. Best of luck.

Devin

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Devin\AppData\Local\Temp\Rar$DI01.994\031511-28158-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`03407000 PsLoadedModuleList = 0xfffff800`03644e50
Debug session time: Tue Mar 15 01:17:04.152 2011 (UTC - 4:00)
System Uptime: 0 days 0:14:12.085
Loading Kernel Symbols
...............................................................
................................................................
.........................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff80003482317, fffff88008676230, 0}

Probably caused by : mountmgr.sys ( mountmgr!MountMgrDeviceControl+7f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80003482317, Address of the instruction which caused the bugcheck
Arg3: fffff88008676230, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!KeWaitForSingleObject+307
fffff800`03482317 498b0e          mov     rcx,qword ptr [r14]

CONTEXT:  fffff88008676230 -- (.cxr 0xfffff88008676230)
rax=000000000000d55c rbx=0000000000000000 rcx=0000000000000002
rdx=0000000000000000 rsi=fffffa80043158e8 rdi=fffffa800c2f0060
rip=fffff80003482317 rsp=fffff88008676c10 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=fffffa800c2f0060 r12=0000000000000000 r13=0000000000000000
r14=0100000000000000 r15=fffffa800c2f0168
iopl=0         nv up ei pl nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010206
nt!KeWaitForSingleObject+0x307:
fffff800`03482317 498b0e          mov     rcx,qword ptr [r14] ds:002b:01000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  WsxService.exe

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff88001113a0b to fffff80003482317

STACK_TEXT:  
fffff880`08676c10 fffff880`01113a0b : fffffa80`0357af00 fffff800`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x307
fffff880`08676cb0 fffff800`0373823d : fffffa80`04512a50 fffffa80`04512a50 fffffa80`0b8b13e0 00000000`00000b38 : mountmgr!MountMgrDeviceControl+0x7f
fffff880`08676d80 fffff800`0375cd8f : fffffa80`04315760 fffffa80`0b8b13e0 fffffa80`0e787cd0 fffff8a0`0e59d990 : nt!IoVolumeDeviceToDosName+0x155
fffff880`08677650 fffff800`037383e8 : fffffa80`0b8b13e0 fffffa80`0b8b13e0 00000000`0008e901 fffff8a0`0d199f30 : nt!IopQueryNameInternal+0x417
fffff880`086776f0 fffff800`03788971 : fffffa80`0b8b13e0 fffff880`08677ca0 00000000`000000d0 00000000`00000218 : nt!IoQueryFileDosDeviceName+0x68
fffff880`08677740 fffff800`03478153 : 00000000`000000fc 00000000`00000001 00000000`0008e9b0 00000000`00000218 : nt!NtQueryInformationProcess+0x9a0
fffff880`08677bb0 00000000`77cd004a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008de78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77cd004a


FOLLOWUP_IP: 
mountmgr!MountMgrDeviceControl+7f
fffff880`01113a0b b804c06d00      mov     eax,6DC004h

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  mountmgr!MountMgrDeviceControl+7f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: mountmgr

IMAGE_NAME:  mountmgr.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc11a

STACK_COMMAND:  .cxr 0xfffff88008676230 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_mountmgr!MountMgrDeviceControl+7f

BUCKET_ID:  X64_0x3B_mountmgr!MountMgrDeviceControl+7f

Followup: MachineOwner
---------

0: kd> r
rax=fffff88008675a70 rbx=fffff800035c71e8 rcx=000000000000003b
rdx=00000000c0000005 rsi=fffff80003407000 rdi=0000000000000000
rip=fffff80003478f00 rsp=fffff88008675968 rbp=0000000000000000
 r8=fffff80003482317  r9=fffff88008676230 r10=0000000000000000
r11=fffff88008675b68 r12=fffff80003478153 r13=fffff80003685354
r14=fffff80003477d40 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000282
nt!KeBugCheckEx:
fffff800`03478f00 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff880`08675970=000000000000003b
0: kd> k
Child-SP          RetAddr           Call Site
fffff880`08675968 fffff800`03478469 nt!KeBugCheckEx
fffff880`08675970 fffff800`03477dbc nt!KiBugCheckDispatch+0x69
fffff880`08675ab0 fffff800`0349ebed nt!KiSystemServiceHandler+0x7c
fffff880`08675af0 fffff800`034a6250 nt!RtlpExecuteHandlerForException+0xd
fffff880`08675b20 fffff800`034b31b5 nt!RtlDispatchException+0x410
fffff880`08676200 fffff800`03478542 nt!KiDispatchException+0x135
fffff880`086768a0 fffff800`03476e4a nt!KiExceptionDispatch+0xc2
fffff880`08676a80 fffff800`03482317 nt!KiGeneralProtectionFault+0x10a
fffff880`08676c10 fffff880`01113a0b nt!KeWaitForSingleObject+0x307
fffff880`08676cb0 fffff800`0373823d mountmgr!MountMgrDeviceControl+0x7f
fffff880`08676d80 fffff800`0375cd8f nt!IoVolumeDeviceToDosName+0x155
fffff880`08677650 fffff800`037383e8 nt!IopQueryNameInternal+0x417
fffff880`086776f0 fffff800`03788971 nt!IoQueryFileDosDeviceName+0x68
fffff880`08677740 fffff800`03478153 nt!NtQueryInformationProcess+0x9a0
fffff880`08677bb0 00000000`77cd004a nt!KiSystemServiceCopyEnd+0x13
00000000`0008de78 00000000`00000000 0x77cd004a
0: kd> kv
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`08675968 fffff800`03478469 : 00000000`0000003b 00000000`c0000005 fffff800`03482317 fffff880`08676230 : nt!KeBugCheckEx
fffff880`08675970 fffff800`03477dbc : fffff880`086769d8 fffff880`08676230 00000000`00000000 fffff800`034a7450 : nt!KiBugCheckDispatch+0x69
fffff880`08675ab0 fffff800`0349ebed : fffff800`0369a918 00000000`00000000 fffff800`03407000 fffff880`086769d8 : nt!KiSystemServiceHandler+0x7c
fffff880`08675af0 fffff800`034a6250 : fffff800`035c71e8 fffff880`08675b68 fffff880`086769d8 fffff800`03407000 : nt!RtlpExecuteHandlerForException+0xd
fffff880`08675b20 fffff800`034b31b5 : fffff880`086769d8 fffff880`08676230 fffff880`00000000 fffffa80`0c2f0060 : nt!RtlDispatchException+0x410
fffff880`08676200 fffff800`03478542 : fffff880`086769d8 00000000`00000000 fffff880`08676a80 fffffa80`043158e8 : nt!KiDispatchException+0x135
fffff880`086768a0 fffff800`03476e4a : fffffa80`0c2f0060 00000000`00000000 00000000`00000040 00000000`00000000 : nt!KiExceptionDispatch+0xc2
fffff880`08676a80 fffff800`03482317 : 00000000`00000001 00000000`00000000 fffffa80`04315760 00000000`00000000 : nt!KiGeneralProtectionFault+0x10a (TrapFrame @ fffff880`08676a80)
fffff880`08676c10 fffff880`01113a0b : fffffa80`0357af00 fffff800`00000000 00000000`00000000 00000000`00000000 : nt!KeWaitForSingleObject+0x307
fffff880`08676cb0 fffff800`0373823d : fffffa80`04512a50 fffffa80`04512a50 fffffa80`0b8b13e0 00000000`00000b38 : mountmgr!MountMgrDeviceControl+0x7f
fffff880`08676d80 fffff800`0375cd8f : fffffa80`04315760 fffffa80`0b8b13e0 fffffa80`0e787cd0 fffff8a0`0e59d990 : nt!IoVolumeDeviceToDosName+0x155
fffff880`08677650 fffff800`037383e8 : fffffa80`0b8b13e0 fffffa80`0b8b13e0 00000000`0008e901 fffff8a0`0d199f30 : nt!IopQueryNameInternal+0x417
fffff880`086776f0 fffff800`03788971 : fffffa80`0b8b13e0 fffff880`08677ca0 00000000`000000d0 00000000`00000218 : nt!IoQueryFileDosDeviceName+0x68
fffff880`08677740 fffff800`03478153 : 00000000`000000fc 00000000`00000001 00000000`0008e9b0 00000000`00000218 : nt!NtQueryInformationProcess+0x9a0
fffff880`08677bb0 00000000`77cd004a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ fffff880`08677c20)
00000000`0008de78 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77cd004a
0: kd> lmvm mountmgr
start             end                 module name
fffff880`010ff000 fffff880`01119000   mountmgr   (pdb symbols)          e:\websymbols\mountmgr.pdb\938226D47849498FAB1E35E145A886EE1\mountmgr.pdb
    Loaded symbol image file: mountmgr.sys
    Mapped memory image file: e:\websymbols\mountmgr.sys\4A5BC11A1a000\mountmgr.sys
    Image path: mountmgr.sys
    Image name: mountmgr.sys
    Timestamp:        Mon Jul 13 19:19:54 2009 (4A5BC11A)
    CheckSum:         000253C0
    ImageSize:        0001A000
    File version:     6.1.7600.16385
    Product version:  6.1.7600.16385
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     mountmgr.sys
    OriginalFilename: mountmgr.sys
    ProductVersion:   6.1.7600.16385
    FileVersion:      6.1.7600.16385 (win7_rtm.090713-1255)
    FileDescription:  Mount Point Manager
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
0: kd> lmntsm
start             end                 module name
fffff880`089d3000 fffff880`089fe000   000      000.fcl      Fri Sep 26 09:11:22 2008 (48DCDF7A)
fffff880`00ece000 fffff880`00f25000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`01000000 fffff880`0108a000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`06376000 fffff880`0638c000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`014a3000 fffff880`014ae000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`0459f000 fffff880`045a7000   ASMMAP64 ASMMAP64.sys Thu Jul 02 05:13:26 2009 (4A4C7A36)
fffff880`01455000 fffff880`0145e000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0145e000 fffff880`01488000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`06007000 fffff880`0622d000   athrx    athrx.sys    Thu May 06 20:00:58 2010 (4BE3583A)
fffff880`05bc7000 fffff880`05be7000   AtihdW76 AtihdW76.sys Wed Nov 17 07:02:04 2010 (4CE3C43C)
fffff880`0521d000 fffff880`05b19000   atikmdag atikmdag.sys Wed Jan 26 17:48:28 2011 (4D40A4BC)
fffff880`03766000 fffff880`037b4000   atikmpag atikmpag.sys Wed Jan 26 17:13:33 2011 (4D409C8D)
fffff880`06348000 fffff880`06350000   ATK64AMD ATK64AMD.sys Tue May 12 21:04:54 2009 (4A0A1CB6)
fffff960`00880000 fffff960`008e1000   ATMFD    ATMFD.DLL    Mon Jul 13 19:38:13 2009 (4A5BC565)
fffff880`00f96000 fffff880`00fa2000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`04b7c000 fffff880`04b83000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`0372f000 fffff880`03740000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0810f000 fffff880`0812d000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`03354000 fffff880`033ba000   btath_a2dp btath_a2dp.sys Wed Apr 14 23:41:53 2010 (4BC68B01)
fffff880`04c1a000 fffff880`04c25000   btath_bus btath_bus.sys Wed Feb 17 01:09:09 2010 (4B7B8805)
fffff880`04496000 fffff880`044a5000   btath_flt btath_flt.sys Thu Mar 11 21:09:24 2010 (4B99A254)
fffff880`04434000 fffff880`04496000   btath_hcrp btath_hcrp.sys Wed Mar 10 21:08:04 2010 (4B985084)
fffff880`044a5000 fffff880`044b7000   btath_lwflt btath_lwflt.sys Tue Apr 13 03:27:00 2010 (4BC41CC4)
fffff880`032a9000 fffff880`032cdd80   btath_rcp btath_rcp.sys Wed Apr 14 23:39:09 2010 (4BC68A5D)
fffff880`06469000 fffff880`06479000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`06499000 fffff880`064b0000   bthmodem bthmodem.sys Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`06479000 fffff880`06499000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`06762000 fffff880`067ee000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`03010000 fffff880`03028000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`03000000 fffff880`03010000   btusbflt btusbflt.sys Tue Jun 09 17:46:26 2009 (4A2ED832)
fffff880`032ce000 fffff880`03354000   btwaudio btwaudio.sys Wed Jul 01 09:54:56 2009 (4A4B6AB0)
fffff880`0322e000 fffff880`032a9000   btwavdt  btwavdt.sys  Thu Jun 25 01:50:13 2009 (4A431015)
fffff880`033ba000 fffff880`033c6000   btwl2cap btwl2cap.sys Fri Apr 03 20:28:45 2009 (49D6A9BD)
fffff880`033c6000 fffff880`033c9880   btwrchid btwrchid.sys Thu Jun 25 01:51:37 2009 (4A431069)
fffff960`00700000 fffff960`00727000   cdd      cdd.dll      Mon Jul 13 21:25:40 2009 (4A5BDE94)
fffff880`04ab3000 fffff880`04add000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01165000 fffff880`01195000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d4a000 fffff880`00da8000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`06343000 fffff880`06347500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01578000 fffff880`015eb000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00f8d000 fffff880`00f96000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`06366000 fffff880`06376000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`081e1000 fffff880`081ea000   cpuz134_x64 cpuz134_x64.sys Fri Jul 09 07:16:58 2010 (4C37052A)
fffff880`06716000 fffff880`06724000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0368e000 fffff880`03711000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`03711000 fffff880`0372f000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`011f1000 fffff880`01200000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`023ca000 fffff880`023e0000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0365a000 fffff880`0367c000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06724000 fffff880`06737000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`04896000 fffff880`04a9e000   dump_iaStor dump_iaStor.sys Thu Dec 17 13:41:59 2009 (4B2A7B77)
fffff880`06737000 fffff880`06743000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04c2d000 fffff880`04d21000   dxgkrnl  dxgkrnl.sys  Mon Jul 13 19:38:56 2009 (4A5BC590)
fffff880`04d21000 fffff880`04d67000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`062cd000 fffff880`062ed000   ETD      ETD.sys      Mon Aug 09 06:01:53 2010 (4C5FD211)
fffff880`014fa000 fffff880`0150e000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`014ae000 fffff880`014fa000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`01600000 fffff880`0160a000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`02390000 fffff880`023ca000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`01200000 fffff880`0124a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`039e4000 fffff800`03a2d000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04d67000 fffff880`04d8b000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04d8b000 fffff880`04d9c000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`0640e000 fffff880`06427000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`06427000 fffff880`0642f080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06400000 fffff880`0640e000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`08047000 fffff880`0810f000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`02387000 fffff880`02390000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`062af000 fffff880`062cd000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0124d000 fffff880`01455000   iaStor   iaStor.sys   Thu Dec 17 13:41:59 2009 (4B2A7B77)
fffff880`0631d000 fffff880`06342180   Impcd    Impcd.sys    Mon Oct 26 16:39:41 2009 (4AE6090D)
fffff880`06350000 fffff880`06366000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`0623a000 fffff880`06261000   jmcr     jmcr.sys     Tue Aug 18 04:23:06 2009 (4A8A64EA)
fffff880`06290000 fffff880`062af000   JME      JME.sys      Wed Feb 24 22:26:53 2010 (4B85EDFD)
fffff880`0630e000 fffff880`0631d000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06306000 fffff880`0630e000   kbfiltr  kbfiltr.sys  Mon Jul 20 05:21:42 2009 (4A643726)
fffff800`00bbc000 fffff800`00bc6000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`01c28000 fffff880`02387000   kl1      kl1.sys      Wed Jun 09 09:34:19 2010 (4C0F985B)
fffff880`0482b000 fffff880`04832000   kl2      kl2.sys      Wed Jun 09 09:24:47 2010 (4C0F961F)
fffff880`04add000 fffff880`04b73000   klif     klif.sys     Fri Aug 06 13:14:46 2010 (4C5C4306)
fffff880`023ee000 fffff880`023f7000   klim6    klim6.sys    Thu Apr 22 11:07:24 2010 (4BD0662C)
fffff880`062ed000 fffff880`062f7000   klmouflt klmouflt.sys Mon Nov 02 11:26:06 2009 (4AEF081E)
fffff880`05b6f000 fffff880`05bb2000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`017d5000 fffff880`017ef000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01860000 fffff880`0188b000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`063f8000 fffff880`063fd200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`044fb000 fffff880`04510000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`044b7000 fffff880`044da000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cf2000 fffff880`00d36000   mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`064b0000 fffff880`064bf000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`067ee000 fffff880`067fc000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`062f7000 fffff880`06306000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`06430000 fffff880`0643d000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`010ff000 fffff880`01119000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0812d000 fffff880`08145000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`08145000 fffff880`08171000   mrxsmb   mrxsmb.sys   Mon Jul 13 19:23:59 2009 (4A5BC20F)
fffff880`08171000 fffff880`081be000   mrxsmb10 mrxsmb10.sys Mon Jul 13 19:24:08 2009 (4A5BC218)
fffff880`081be000 fffff880`081e1000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`01488000 fffff880`01493000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04be1000 fffff880`04bec000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f2e000 fffff880`00f38000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`0151a000 fffff880`01578000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`011e6000 fffff880`011f1000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`018aa000 fffff880`018bc000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`018d1000 fffff880`019c3000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`063b0000 fffff880`063bc000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04563000 fffff880`04576000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`063bc000 fffff880`063eb000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05bb2000 fffff880`05bc7000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`018bc000 fffff880`018cb000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`04832000 fffff880`04877000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01800000 fffff880`01860000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`04bec000 fffff880`04bfd000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01625000 fffff880`01631000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`03407000 fffff800`039e4000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`01632000 fffff880`017d5000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`04b73000 fffff880`04b7c000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`04510000 fffff880`04563000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`01c00000 fffff880`01c26000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00f78000 fffff880`00f8d000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f38000 fffff880`00f6b000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`01493000 fffff880`014a3000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`017ef000 fffff880`01800000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`08872000 fffff880`08918000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`037b4000 fffff880`037f1000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d36000 fffff880`00d4a000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`0150e000 fffff880`01519e00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffff880`0638c000 fffff880`063b0000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04dad000 fffff880`04dc8000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04dc8000 fffff880`04de9000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04c00000 fffff880`04c1a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`01195000 fffff880`011e6000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`063eb000 fffff880`063f6000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`04bc6000 fffff880`04bcf000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04bcf000 fffff880`04bd8000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04bd8000 fffff880`04be1000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`019c3000 fffff880`019fd000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`0643d000 fffff880`06469000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04576000 fffff880`0458e000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`064d3000 fffff880`06715180   RTKVHD64 RTKVHD64.sys Tue May 25 05:15:27 2010 (4BFB952F)
fffff880`0108a000 fffff880`010a3000   SCDEmu   SCDEmu.SYS   Sun Mar 15 06:30:00 2009 (49BCD8A8)
fffff880`06261000 fffff880`06290000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`08918000 fffff880`08923000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`031f5000 fffff880`031fda80   sncduvc  sncduvc.SYS  Mon Dec 29 04:14:26 2008 (495894F2)
fffff880`0302c000 fffff880`031e3800   snp2uvc  snp2uvc.sys  Wed Aug 19 22:41:36 2009 (4A8CB7E0)
fffff880`018a3000 fffff880`018aa000   speedfan speedfan.sys Sun Sep 24 09:26:48 2006 (45168798)
fffff880`0189b000 fffff880`018a3000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`08a6a000 fffff880`08b02000   srv      srv.sys      Mon Jul 13 19:25:11 2009 (4A5BC257)
fffff880`08800000 fffff880`08869000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`08923000 fffff880`08950000   srvnet   srvnet.sys   Mon Jul 13 19:24:58 2009 (4A5BC24A)
fffff880`031e4000 fffff880`031f4d00   STREAM   STREAM.SYS   Mon Jul 13 20:06:18 2009 (4A5BCBFA)
fffff880`063f6000 fffff880`063f7480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01a01000 fffff880`01bfe000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`08950000 fffff880`08962000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`0481e000 fffff880`0482b000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`04800000 fffff880`0481e000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`015eb000 fffff880`015ff000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`004a0000 fffff960`004aa000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`03740000 fffff880`03766000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`0458e000 fffff880`04595000   TurboB   TurboB.sys   Fri May 21 15:37:18 2010 (4BF6E0EE)
fffff880`04de9000 fffff880`04dfb000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`06743000 fffff880`06760000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`06760000 fffff880`06761f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04d9c000 fffff880`04dad000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`03600000 fffff880`0365a000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`05b19000 fffff880`05b6f000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00f6b000 fffff880`00f78000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`04b83000 fffff880`04b91000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`04b91000 fffff880`04bb6000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`0188b000 fffff880`0189b000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00fa2000 fffff880`00fb7000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010a3000 fffff880`010ff000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01119000 fffff880`01165000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`0622d000 fffff880`0623a000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`04880000 fffff880`04896000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`04595000 fffff880`0459f000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`0160a000 fffff880`01625000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`04bb6000 fffff880`04bc6000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e1b000 fffff880`00ebf000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00ebf000 fffff880`00ece000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04877000 fffff880`04880000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`000c0000 fffff960`003cf000   win32k   win32k.sys   Mon Jul 13 19:40:16 2009 (4A5BC5E0)
fffff880`00f25000 fffff880`00f2e000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`044da000 fffff880`044fb000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`08962000 fffff880`089d3000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`023e0000 fffff880`023ee000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`04898000 fffff880`04aa0000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00208000
fffff880`04aa0000 fffff880`04ab3000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

See less See more

deepakmenonk

Discussion Starter · #5 · Mar 15, 2011

went through the posting instructions and did so... But couldnt generate the performance report..it givesme error all the time..

all other things as asked is attached.. thanks for the help

VirGnarus

· #6 · Mar 15, 2011 (Edited)

Almost all of these have to do with Winstep and the Winstep Nexus Dock. Whatever doesn't mention them directly is a process that either of them intervenes in anyways (like drawing windows). You may wanna clean your PC of both.

Analysts:

Notice WsxService (Winstep) or Nexus (Winstep Nexus Dock) present as current running process in nearly all crashes. Of the rest, one of them refers to Chrome trying to draw a window, something I can see Winstep (a Windows theme software) intervening in. The rest may be miscellaneous bugs caused by the software.

Code:

PROCESS_NAME:  [B]WsxService.exe[/B]

Code:

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff960000dfba9 to fffff96000183730

STACK_TEXT:  
fffff880`0ac86218 fffff960`000dfba9 : 00000000`00000000 fffff960`0017628f 00000000`80000000 fffff880`0ac86298 : win32k!memcpy+0x60
fffff880`0ac86220 fffff960`0033c2df : 00000000`00000018 00000000`00000000 00000010`00000000 fffff900`c2a74018 : win32k!RGNOBJ::bCopy+0x5d
fffff880`0ac86260 fffff960`00290cbd : fffff900`c00bf010 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!SFMLOGICALSURFACE::CreateHLSURFClone+0xff
fffff880`0ac86350 fffff960`00291704 : 00000000`00000002 fffff900`c08ccd50 fffff900`c3e3da88 fffff900`c08ccce0 : win32k!bSpDwmCreateLogicalSurface+0x65
fffff880`0ac863c0 fffff960`0020ebc7 : fffff900`c00bf010 00000000`000803c4 ffffffff`a20f126d 00000000`00000000 : [B]win32k!GreUpdateSprite[/B]+0x394
fffff880`0ac86560 fffff960`0020d616 : fffff900`c00bf010 fffff900`c0e4f9b0 fffff900`c00bf070 00000000`00000001 :[B] win32k!UpdateSprite[/B]+0xdf
fffff880`0ac86610 fffff960`00228f69 : fffff900`00000001 00000000`00000000 fffff880`0ac86768 fffff900`c0e7d610 : [B]win32k!zzzUpdateLayeredWindow[/B]+0x21a
fffff880`0ac866d0 fffff960`00229359 : fffff900`c0e4f9b0 fffff900`c2dfe600 fffff900`01ff0000 000001a3`00000213 : [B]win32k!zzzApplyShadow[/B]+0x109
fffff880`0ac86750 fffff960`0015848b : fffff900`c2dfe600 00000000`00000000 00000000`00000000 00000000`00000004 : [B]win32k!xxxAddShadow[/B]+0x17d
fffff880`0ac86810 fffff960`00159244 : fffff960`003a0120 fffff960`003a0120 00000000`00000000 00000000`00000000 : [B]win32k!xxxSendChangedMsgs[/B]+0xcb
fffff880`0ac86890 fffff960`00158e2e : fffff900`00000001 fffff900`c0e7d610 00000000`00000002 fffff960`00000213 : [B]win32k!xxxEndDeferWindowPosEx[/B]+0x3d4
fffff880`0ac86950 fffff960`001ece69 : 00000000`00000001 fffff900`c05824b0 00000000`00000213 00000000`000001a3 : [B]win32k!xxxSetWindowPos[/B]+0x156
fffff880`0ac869d0 fffff960`0019c856 : 00000000`00000000 fffff880`0ac86ca0 fffff900`c0e79880 fffff960`0013e182 : [B]win32k!xxxTrackPopupMenuEx[/B]+0x949
fffff880`0ac86b00 fffff800`03483153 : fffffa80`0b86b440 00000000`000fdcc8 fffff880`0ac86bc8 fffff880`0ac86bc8 : [B]win32k!NtUserTrackPopupMenuEx[/B]+0x126
fffff880`0ac86bb0 00000000`74fa2e4a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`000fdca8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74fa2e4a

See less See more

deepakmenonk

Discussion Starter · #7 · Mar 15, 2011

please note that the last 8 BSOD's maybe caused by nexus as u said, but all others will definitely be not. because i installed it only yesterday... Can you please go through the other dumps too :smile:

deepakmenonk

Discussion Starter · #8 · Mar 15, 2011

@ Roberts

I had a hard disk check provided by seagate which is the manufacturer of my hard drive. Everything seems to be ok. I have also done these checks, and nothing was suspicious.. I dont think it is a problem with the hard disk. Any further things that i should be doing?

VirGnarus

· #9 · Mar 15, 2011 (Edited)

Well by being present they (Winstep) certainly aren't helping the situation, but probably exacerbating it. Plus it might complicate analysis. You'll want to clear them out for now until things get resolved.

Try running Safe Mode for a while. If it conks out while doing so, then we can ascertain that it's probably a hardware issue.

You may want to try using these other hardware tests as well:

RAM: Memtest
CPU: Prime95
GPU: FurMark
Disk: Seatools

Looks like you already did Seatools, but just in case. When you test RAM with memtest86+, make sure you set to extended mode and do some passes (7+) for each separately (one stick in PC at a time).

deepakmenonk

Discussion Starter · #10 · Mar 15, 2011

i uninstalled nexus

i dont knw if what i have to say is of any use
I havent experiencd any BSOD's till date while gaming
So is'nt it clear that it is not a hardware problem??

DT Roberts

· #11 · Mar 16, 2011

deepakmenonk said:
I havent experiencd any BSOD's till date while gaming
So is'nt it clear that it is not a hardware problem??

You're right, gaming stresses the system more than general use. Just because you get the errors randomly, it doesn't rule out a hardware issue - it may however rule out things like overheating. Memory and hard drive issues are a possibility, but I do agree with you. It seems more like a software problem to me than hardware.

The command sfc /scannow doesn't have to do with the hard drive. Instead it scans Windows system files and makes sure all is well, then replaces anything that has issues. If the output says it didn't find any "integrity violations" then you're clear on that end.

I still want you to run chkdsk /r, though. The disk check that you did most likely checked the hardware of the hard drive, but not so much the "software" - the file system and such. Better safe than sorry.

I think the real thing to focus on here is what I pointed out before. mountmgr.sys is having problems; whether it's because of the OS, hard drive of interfering software is unknown at the moment. Install the latest chipset drivers available for your motherboard from ASUS' website: ASUSTeK Computer Inc.-Support-

Good luck and feel free to ask any other questions.

Devin

See less See more

deepakmenonk

Discussion Starter · #12 · Mar 16, 2011

hey... i did the chkdsk and it showd that the drive is clean..

i did the sfc scan and got the cbs log report which reported some errors.. Can you please check it out... Thanks in advance

deepakmenonk

Discussion Starter · #13 · Mar 16, 2011

forgot to say, i have the drivers when i bought the laptop, but donno if that helps...i also did the chipset update in their website
please see the chipset driver given in their website

ASUSTeK Computer Inc. - Notebooks - ASUS K42Ja

should i get another driver update from any other site?

DT Roberts

· #14 · Mar 16, 2011

Interesting, SFC did find and fix a few issues with your system files. Let us know if you notice any change.

You should also get the Intel Rapid Storage Technology from the link you sent. It's located under Others.

deepakmenonk

Discussion Starter · #15 · Mar 16, 2011

i installed intel rapid store technology app

In the CBS report, it was said that there were some corrupt files which could not be repaired? Is'nt that a bad sign? Is reinstallation of windows needed??

DT Roberts

· #16 · Mar 16, 2011

Yes, it does look like there's some OS corruption and you may have to reinstall Windows to repair those issues, but you might be able to get away with ignoring them. I want to try working around it first. If you're still getting BSODs, I'd like you to try to run sfc /scannow from the Windows 7 installer. Do you have a recovery partition or Windows installation CD?

deepakmenonk

Discussion Starter · #17 · Mar 16, 2011

i do have the win 7 installation disc.. How will i do sfc scan with it?

DT Roberts

· #18 · Mar 16, 2011

Boot from the CD, then click Repair your computer at the bottom of the Install screen. Select your installation and click Next, then open a command prompt and run the command sfc /OFFBOOTDIR=C:\, assuming that the C: drive is the location of your Windows installation.

deepakmenonk

Discussion Starter · #19 · Mar 16, 2011

got a BSOD just now

Please check it

DT Roberts

· #20 · Mar 16, 2011

Bug check 0x1A:

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Devin\AppData\Local\Temp\Rar$DI00.039\031711-16926-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*E:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`0340e000 PsLoadedModuleList = 0xfffff800`0364be50
Debug session time: Wed Mar 16 14:45:03.542 2011 (UTC - 4:00)
System Uptime: 0 days 1:00:42.713
Loading Kernel Symbols
...............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41284, 100000005a04001, 5cfe, fffff70001080000}

Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3a2 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041284, A PTE or the working set list is corrupt.
Arg2: 0100000005a04001
Arg3: 0000000000005cfe
Arg4: fffff70001080000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_41284

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff800034d6a63 to fffff8000347ff00

STACK_TEXT:  
fffff880`05643498 fffff800`034d6a63 : 00000000`0000001a 00000000`00041284 01000000`05a04001 00000000`00005cfe : nt!KeBugCheckEx
fffff880`056434a0 fffff800`034f1f93 : fffffa80`003ecee0 84600000`14efa867 f0700000`6a239867 f0700000`6a239867 : nt! ?? ::FNODOBFM::`string'+0x4ac3
fffff880`056434e0 fffff800`034b35d9 : fffff900`00000000 00000000`05bc3fff fffff880`00000000 00000000`0000003c : nt! ?? ::FNODOBFM::`string'+0x336db
fffff880`056436a0 fffff800`03795e50 : fffffa80`037d7bb0 0007ffff`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9
fffff880`056437c0 fffff800`0379625b : fffff900`00000000 00000000`05860000 fffffa80`00000001 00000000`00000000 : nt!MiUnmapViewOfSection+0x1b0
fffff880`05643880 fffff800`0347f153 : 00000000`74c92450 00000000`00000001 fffffa80`0395a060 00000000`00000000 : nt!NtUnmapViewOfSection+0x5f
fffff880`056438d0 fffff800`0347b6f0 : fffff960`001350ca 00000000`00000001 fffff900`c00bf010 fffff900`c48e2010 : nt!KiSystemServiceCopyEnd+0x13
fffff880`05643a68 fffff960`001350ca : 00000000`00000001 fffff900`c00bf010 fffff900`c48e2010 00000000`00000000 : nt!KiServiceLinkage
fffff880`05643a70 fffff960`0013544c : ffffffff`00000000 fffff880`00000000 fffff900`c48e2010 00000000`00000000 : win32k!SURFACE::bDeleteSurface+0x3a2
fffff880`05643bc0 fffff960`000f661d : ffffffff`f60510b0 fffff900`c48e2010 00000000`000010b0 00000000`00000000 : win32k!bDeleteSurface+0x34
fffff880`05643bf0 fffff800`0347f153 : fffffa80`03925b60 fffff900`c00bf010 00000000`00000000 00000000`7efdb000 : win32k!NtGdiDeleteObjectApp+0xd5
fffff880`05643c20 00000000`74c92dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008e608 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74c92dd9


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!SURFACE::bDeleteSurface+3a2
fffff960`001350ca e9d6010000      jmp     win32k!SURFACE::bDeleteSurface+0x57d (fffff960`001352a5)

SYMBOL_STACK_INDEX:  8

SYMBOL_NAME:  win32k!SURFACE::bDeleteSurface+3a2

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc5e0

FAILURE_BUCKET_ID:  X64_0x1a_41284_win32k!SURFACE::bDeleteSurface+3a2

BUCKET_ID:  X64_0x1a_41284_win32k!SURFACE::bDeleteSurface+3a2

Followup: MachineOwner
---------

0: kd> r
rax=ffffffff0000a000 rbx=0000370440017810 rcx=000000000000001a
rdx=0000000000041284 rsi=8460000014efa867 rdi=0000000000000005
rip=fffff8000347ff00 rsp=fffff88005643498 rbp=0100000005a04000
 r8=0100000005a04001  r9=0000000000005cfe r10=fffff700010aa000
r11=fffff70001080000 r12=fffffa800395a3f8 r13=0000000000005cfe
r14=fffff6800002d000 r15=fffff6800002d018
iopl=0         nv up ei pl nz ac pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00000212
nt!KeBugCheckEx:
fffff800`0347ff00 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffff880`056434a0=000000000000001a
0: kd> k
Child-SP          RetAddr           Call Site
fffff880`05643498 fffff800`034d6a63 nt!KeBugCheckEx
fffff880`056434a0 fffff800`034f1f93 nt! ?? ::FNODOBFM::`string'+0x4ac3
fffff880`056434e0 fffff800`034b35d9 nt! ?? ::FNODOBFM::`string'+0x336db
fffff880`056436a0 fffff800`03795e50 nt!MiRemoveMappedView+0xd9
fffff880`056437c0 fffff800`0379625b nt!MiUnmapViewOfSection+0x1b0
fffff880`05643880 fffff800`0347f153 nt!NtUnmapViewOfSection+0x5f
fffff880`056438d0 fffff800`0347b6f0 nt!KiSystemServiceCopyEnd+0x13
fffff880`05643a68 fffff960`001350ca nt!KiServiceLinkage
fffff880`05643a70 fffff960`0013544c win32k!SURFACE::bDeleteSurface+0x3a2
fffff880`05643bc0 fffff960`000f661d win32k!bDeleteSurface+0x34
fffff880`05643bf0 fffff800`0347f153 win32k!NtGdiDeleteObjectApp+0xd5
fffff880`05643c20 00000000`74c92dd9 nt!KiSystemServiceCopyEnd+0x13
00000000`0008e608 00000000`00000000 0x74c92dd9
0: kd> kv
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`05643498 fffff800`034d6a63 : 00000000`0000001a 00000000`00041284 01000000`05a04001 00000000`00005cfe : nt!KeBugCheckEx
fffff880`056434a0 fffff800`034f1f93 : fffffa80`003ecee0 84600000`14efa867 f0700000`6a239867 f0700000`6a239867 : nt! ?? ::FNODOBFM::`string'+0x4ac3
fffff880`056434e0 fffff800`034b35d9 : fffff900`00000000 00000000`05bc3fff fffff880`00000000 00000000`0000003c : nt! ?? ::FNODOBFM::`string'+0x336db
fffff880`056436a0 fffff800`03795e50 : fffffa80`037d7bb0 0007ffff`00000000 00000000`00000000 00000000`00000000 : nt!MiRemoveMappedView+0xd9
fffff880`056437c0 fffff800`0379625b : fffff900`00000000 00000000`05860000 fffffa80`00000001 00000000`00000000 : nt!MiUnmapViewOfSection+0x1b0
fffff880`05643880 fffff800`0347f153 : 00000000`74c92450 00000000`00000001 fffffa80`0395a060 00000000`00000000 : nt!NtUnmapViewOfSection+0x5f
fffff880`056438d0 fffff800`0347b6f0 : fffff960`001350ca 00000000`00000001 fffff900`c00bf010 fffff900`c48e2010 : nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ fffff880`056438d0)
fffff880`05643a68 fffff960`001350ca : 00000000`00000001 fffff900`c00bf010 fffff900`c48e2010 00000000`00000000 : nt!KiServiceLinkage
fffff880`05643a70 fffff960`0013544c : ffffffff`00000000 fffff880`00000000 fffff900`c48e2010 00000000`00000000 : win32k!SURFACE::bDeleteSurface+0x3a2
fffff880`05643bc0 fffff960`000f661d : ffffffff`f60510b0 fffff900`c48e2010 00000000`000010b0 00000000`00000000 : win32k!bDeleteSurface+0x34
fffff880`05643bf0 fffff800`0347f153 : fffffa80`03925b60 fffff900`c00bf010 00000000`00000000 00000000`7efdb000 : win32k!NtGdiDeleteObjectApp+0xd5
fffff880`05643c20 00000000`74c92dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13 (TrapFrame @ fffff880`05643c20)
00000000`0008e608 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74c92dd9
0: kd> lmntsm
start             end                 module name
fffff880`00f67000 fffff880`00fbe000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`04364000 fffff880`043ee000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`05833000 fffff880`05849000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`0132d000 fffff880`01338000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`048a4000 fffff880`048ac000   ASMMAP64 ASMMAP64.sys Thu Jul 02 05:13:26 2009 (4A4C7A36)
fffff880`012df000 fffff880`012e8000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`012e8000 fffff880`01312000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`058cd000 fffff880`05af3000   athrx    athrx.sys    Thu May 06 20:00:58 2010 (4BE3583A)
fffff880`02e4e000 fffff880`02e6e000   AtihdW76 AtihdW76.sys Wed Nov 17 07:02:04 2010 (4CE3C43C)
fffff880`04a84000 fffff880`05380000   atikmdag atikmdag.sys Wed Jan 26 17:48:28 2011 (4D40A4BC)
fffff880`02e00000 fffff880`02e4e000   atikmpag atikmpag.sys Wed Jan 26 17:13:33 2011 (4D409C8D)
fffff880`05805000 fffff880`0580d000   ATK64AMD ATK64AMD.sys Tue May 12 21:04:54 2009 (4A0A1CB6)
fffff960`00990000 fffff960`009f1000   ATMFD    ATMFD.DLL    Mon Jul 13 19:38:13 2009 (4A5BC565)
fffff880`049b1000 fffff880`049ce000   avgntflt avgntflt.sys Thu Nov 11 10:59:48 2010 (4CDC12F4)
fffff880`02f6f000 fffff880`02f91000   avipbb   avipbb.sys   Mon Feb 22 05:08:50 2010 (4B8257B2)
fffff880`00e5e000 fffff880`00e6a000   BATTC    BATTC.SYS    Mon Jul 13 19:31:01 2009 (4A5BC3B5)
fffff880`042b8000 fffff880`042bf000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`02f5e000 fffff880`02f6f000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`06b48000 fffff880`06b66000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff880`03c00000 fffff880`03c66000   btath_a2dp btath_a2dp.sys Wed Apr 14 23:41:53 2010 (4BC68B01)
fffff880`053e8000 fffff880`053f3000   btath_bus btath_bus.sys Wed Feb 17 01:09:09 2010 (4B7B8805)
fffff880`0495f000 fffff880`0496e000   btath_flt btath_flt.sys Thu Mar 11 21:09:24 2010 (4B99A254)
fffff880`048fd000 fffff880`0495f000   btath_hcrp btath_hcrp.sys Wed Mar 10 21:08:04 2010 (4B985084)
fffff880`0496e000 fffff880`04980000   btath_lwflt btath_lwflt.sys Tue Apr 13 03:27:00 2010 (4BC41CC4)
fffff880`03d0e000 fffff880`03d32d80   btath_rcp btath_rcp.sys Wed Apr 14 23:39:09 2010 (4BC68A5D)
fffff880`05fc3000 fffff880`05fd3000   BthEnum  BthEnum.sys  Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`05c8c000 fffff880`05ca3000   bthmodem bthmodem.sys Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`05fd3000 fffff880`05ff3000   bthpan   bthpan.sys   Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`05c00000 fffff880`05c8c000   bthport  bthport.sys  Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05f7f000 fffff880`05f97000   BTHUSB   BTHUSB.sys   Mon Jul 13 20:06:52 2009 (4A5BCC1C)
fffff880`05f6f000 fffff880`05f7f000   btusbflt btusbflt.sys Tue Jun 09 17:46:26 2009 (4A2ED832)
fffff880`03d55000 fffff880`03ddb000   btwaudio btwaudio.sys Wed Jul 01 09:54:56 2009 (4A4B6AB0)
fffff880`03c93000 fffff880`03d0e000   btwavdt  btwavdt.sys  Thu Jun 25 01:50:13 2009 (4A431015)
fffff880`03c66000 fffff880`03c72000   btwl2cap btwl2cap.sys Fri Apr 03 20:28:45 2009 (49D6A9BD)
fffff880`03c72000 fffff880`03c75880   btwrchid btwrchid.sys Thu Jun 25 01:51:37 2009 (4A431069)
fffff960`00680000 fffff960`006a7000   cdd      cdd.dll      Mon Jul 13 21:25:40 2009 (4A5BDE94)
fffff880`04285000 fffff880`042af000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cd8000 fffff880`00d98000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`01af9000 fffff880`01b29000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c7a000 fffff880`00cd8000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05800000 fffff880`05804500   CmBatt   CmBatt.sys   Mon Jul 13 19:31:03 2009 (4A5BC3B7)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`00e55000 fffff880`00e5e000   compbatt compbatt.sys Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`05823000 fffff880`05833000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`06a23000 fffff880`06a2c000   cpuz134_x64 cpuz134_x64.sys Fri Jul 09 07:16:58 2010 (4C37052A)
fffff880`05ef5000 fffff880`05f03000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02ebd000 fffff880`02f40000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`02f40000 fffff880`02f5e000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`01a17000 fffff880`01a26000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`01ae3000 fffff880`01af9000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`02fb7000 fffff880`02fd9000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05f03000 fffff880`05f16000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`04064000 fffff880`0426c000   dump_iaStor dump_iaStor.sys Thu Dec 17 13:41:59 2009 (4B2A7B77)
fffff880`05f16000 fffff880`05f22000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`044bd000 fffff880`045b1000   dxgkrnl  dxgkrnl.sys  Mon Jul 13 19:38:56 2009 (4A5BC590)
fffff880`045b1000 fffff880`045f7000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`05b93000 fffff880`05bb3000   ETD      ETD.sys      Mon Aug 09 06:01:53 2010 (4C5FD211)
fffff880`01384000 fffff880`01398000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01338000 fffff880`01384000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`015f2000 fffff880`015fc000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01aa9000 fffff880`01ae3000   fvevol   fvevol.sys   Mon Jul 13 19:22:15 2009 (4A5BC1A7)
fffff880`017ab000 fffff880`017f5000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`039eb000 fffff800`03a34000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04400000 fffff880`04424000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04424000 fffff880`04435000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`03d33000 fffff880`03d4c000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`03d4c000 fffff880`03d54080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`06a80000 fffff880`06b48000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01aa0000 fffff880`01aa9000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`05b75000 fffff880`05b93000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010d7000 fffff880`012df000   iaStor   iaStor.sys   Thu Dec 17 13:41:59 2009 (4B2A7B77)
fffff880`05bd9000 fffff880`05bfe180   Impcd    Impcd.sys    Mon Oct 26 16:39:41 2009 (4AE6090D)
fffff880`0580d000 fffff880`05823000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`05b00000 fffff880`05b27000   jmcr     jmcr.sys     Tue Aug 18 04:23:06 2009 (4A8A64EA)
fffff880`05b56000 fffff880`05b75000   JME      JME.sys      Wed Feb 24 22:26:53 2010 (4B85EDFD)
fffff880`05bca000 fffff880`05bd9000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`05bc2000 fffff880`05bca000   kbfiltr  kbfiltr.sys  Mon Jul 20 05:21:42 2009 (4A643726)
fffff800`00bc5000 fffff800`00bcf000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`053a5000 fffff880`053e8000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`015c7000 fffff880`015e1000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01780000 fffff880`017ab000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:50:34 2009 (4A5BC84A)
fffff880`058c5000 fffff880`058ca200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`04800000 fffff880`04815000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0498e000 fffff880`049b1000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c22000 fffff880`00c66000   mcupdate mcupdate.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`05ca3000 fffff880`05cb2000   modem    modem.sys    Mon Jul 13 20:10:48 2009 (4A5BCD08)
fffff880`04980000 fffff880`0498e000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05bb3000 fffff880`05bc2000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00e7f000 fffff880`00e99000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`06b66000 fffff880`06b7e000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`06b7e000 fffff880`06baa000   mrxsmb   mrxsmb.sys   Mon Jul 13 19:23:59 2009 (4A5BC20F)
fffff880`06baa000 fffff880`06bf7000   mrxsmb10 mrxsmb10.sys Mon Jul 13 19:24:08 2009 (4A5BC218)
fffff880`06a00000 fffff880`06a23000   mrxsmb20 mrxsmb20.sys Mon Jul 13 19:24:05 2009 (4A5BC215)
fffff880`01312000 fffff880`0131d000   msahci   msahci.sys   Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`0431d000 fffff880`04328000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fc7000 fffff880`00fd1000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01398000 fffff880`013f6000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`01a0c000 fffff880`01a17000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01a8e000 fffff880`01aa0000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`0162e000 fffff880`01720000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0586d000 fffff880`05879000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`04868000 fffff880`0487b000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`05879000 fffff880`058a8000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04a6c000 fffff880`04a81000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`043ee000 fffff880`043fd000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`04000000 fffff880`04045000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01720000 fffff880`01780000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`04328000 fffff880`04339000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`01a00000 fffff880`01a0c000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`0340e000 fffff800`039eb000   nt       ntkrnlmp.exe Mon Jul 13 19:40:48 2009 (4A5BC600)
fffff880`01424000 fffff880`015c7000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`042af000 fffff880`042b8000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`04815000 fffff880`04868000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`01b37000 fffff880`01b5d000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e40000 fffff880`00e55000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00e00000 fffff880`00e33000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`0131d000 fffff880`0132d000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`015e1000 fffff880`015f2000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07018000 fffff880`070be000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`02e6e000 fffff880`02eab000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c66000 fffff880`00c7a000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`05849000 fffff880`0586d000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`058a8000 fffff880`058c3000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`0449c000 fffff880`044bd000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`05380000 fffff880`0539a000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`01ba5000 fffff880`01bf6000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0539a000 fffff880`053a5000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`04302000 fffff880`0430b000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0430b000 fffff880`04314000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`04314000 fffff880`0431d000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01a54000 fffff880`01a8e000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05f97000 fffff880`05fc3000   rfcomm   rfcomm.sys   Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`0487b000 fffff880`04893000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05cb2000 fffff880`05ef4180   RTKVHD64 RTKVHD64.sys Tue May 25 05:15:27 2010 (4BFB952F)
fffff880`01b8c000 fffff880`01ba5000   SCDEmu   SCDEmu.SYS   Sun Mar 15 06:30:00 2009 (49BCD8A8)
fffff880`05b27000 fffff880`05b56000   SCSIPORT SCSIPORT.SYS Mon Jul 13 20:01:04 2009 (4A5BCAC0)
fffff880`070be000 fffff880`070c9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01618000 fffff880`0161f000   speedfan speedfan.sys Sun Sep 24 09:26:48 2006 (45168798)
fffff880`01610000 fffff880`01618000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`076fe000 fffff880`07796000   srv      srv.sys      Mon Jul 13 19:25:11 2009 (4A5BC257)
fffff880`07179000 fffff880`071e2000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`070c9000 fffff880`070f6000   srvnet   srvnet.sys   Mon Jul 13 19:24:58 2009 (4A5BC24A)
fffff880`058c3000 fffff880`058c4480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01800000 fffff880`019fd000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`07167000 fffff880`07179000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`04357000 fffff880`04364000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`04339000 fffff880`04357000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`01b78000 fffff880`01b8c000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00470000 fffff960`0047a000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`02f91000 fffff880`02fb7000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04893000 fffff880`0489a000   TurboB   TurboB.sys   Fri May 21 15:37:18 2010 (4BF6E0EE)
fffff880`04a00000 fffff880`04a12000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05f22000 fffff880`05f3f000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05f3f000 fffff880`05f40f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04435000 fffff880`04446000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04a12000 fffff880`04a6c000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`04446000 fffff880`0449c000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`05f41000 fffff880`05f6e100   usbvideo usbvideo.sys Mon Jul 13 20:07:00 2009 (4A5BCC24)
fffff880`00e33000 fffff880`00e40000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`042bf000 fffff880`042cd000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`042cd000 fffff880`042f2000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01600000 fffff880`01610000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e6a000 fffff880`00e7f000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d98000 fffff880`00df4000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01073000 fffff880`010bf000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`05af3000 fffff880`05b00000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`0404e000 fffff880`04064000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`0489a000 fffff880`048a4000   vwifimp  vwifimp.sys  Mon Jul 13 20:07:28 2009 (4A5BCC40)
fffff880`01b5d000 fffff880`01b78000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`042f2000 fffff880`04302000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00eb4000 fffff880`00f58000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f58000 fffff880`00f67000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`04045000 fffff880`0404e000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00070000 fffff960`0037f000   win32k   win32k.sys   Mon Jul 13 19:40:16 2009 (4A5BC5E0)
fffff880`00fbe000 fffff880`00fc7000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`049ce000 fffff880`049ef000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`070f6000 fffff880`07167000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01b29000 fffff880`01b37000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0406a000 fffff880`04272000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00208000
fffff880`04272000 fffff880`04285000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

I think it's time we run the Driver Verifier: http://www.techsupportforum.com/for...-windows-7-and-vista-bsod-related-473665.html

See less See more

1 - 20 of 38 Posts

Status: Not open for further replies.