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Very slow boot on Compaq Presario V2000 (Win XP Home) -- Hijackthis log included

7002 Views 6 Replies 2 Participants Last post by  Ried
I am experiencing a very slow bootup on a Compaq Presario V2000 laptop running Win XP Home. I've run the spyware scans and have actively been using Norton Antivirus 2006, until just uninstalling it this afternoon (hoping to speed up the boot). I notice that the icons in the system tray appear one by one, very slowly. Any feedback is appreciated.
Thanks!


Logfile of HijackThis v1.99.1
Scan saved at 1:03:04 PM, on 12/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\MSTMON_Q.EXE
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.6962\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [KONICA MINOLTA PagePro 1350WStatusDisplay] C:\WINDOWS\system32\MSTMON_Q.EXE
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eFax 4.2] "C:\Program Files\eFax Messenger 4.2\J2GDllCmd.exe" /R
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\adwarealert.Exe -boot
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.6962\GoogleToolbarNotifier.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=laptop
O16 - DPF: {03A89EFD-E023-8000-A22D-45F77558EB4C} (ILINCInstall80 Class) - https://lm-learnlinc-6.ilinc.com/download/ilinci80.dll
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://mail.addisonmortgage.com/msrdp.cab
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://wwemail.support.hp.com/fd2/objects/SysQuery.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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5
Hello Pickngrin,

Thank you for your patience. :smile:

Unfortunately, there is nothing readily apparent in this log. We'll run a few tools and see if any malware is revealed.

Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

******************************************************

Download AVG Anti Spyware

Use the link at the bottom of the page under "AVG Anti-Spyware Free for Windows"


  • Install AVG Anti Spyware
  • Double-click the icon on Desktop to launch AVG
  • On the top of the main screen click Shield
  • Click the word active to change it to inactive
  • On the top of the main screen click Update.
  • Then click on Start Update. The update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
When you have finished updating, EXIT AVG Anti Spyware. Do Not run a scan just yet, we will shortly.

---------------------------

Download and install CleanUp! but do not run it yet. (Not Recommended for XP64).

(Alternate Link if main link doesn't work - http://www.greyknight17.com/spy/CleanUp.exe )

------------------------------------------------

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Use the up arrow key to highlight Safe Mode and press Enter.
5) Login with your usual account. Make sure to close any open browsers.

------------------------------------------------

*WARNING* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! or move them to a permanent location.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
  • Click on the "Temporary Files" and uncheck the box for "Scan drives for file matching" if it's checked.
Click OK
Press the CleanUp! button to start the program. Do NOT reboot/logoff when prompted.

------------------------------------------------

IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning, it may interfere with the scanning proccess:
Run AVG Anti-Spyware with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click on the Scan tab
  • Click Complete System Scan to begin scanning.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, **Please ensure it is set to Quarantine then select "Apply all actions"
  • Once finished, click the Save report button, then click Save Report As and save it to your desktop. (make sure to remember where you saved that file, this is important).
**AVG Anti-Spyware is compatible with most AV and anti-spyware products, and the free version will continue to be useful as a second anti-malware scanner.

-----------------------------------

Reboot into Normal Mode.

-----------------------------------

Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click on
    located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on
    then click
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


-----------------------------------

Run a new scan with HijackThis and save the log.

-----------------------------------

Please include the following in your next reply:

AVG Anti-Spyware results
Panda results
New HijackThis log
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Ok I realize this is long after my initial post, but I followed the recommended steps. CLeanup deleted approx. 500MB of files, but the system still takes ~ 3 min. to boot. The new HJT log is posted below. Any input is greatly appreciated. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 9:44:08 PM, on 2/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\MSTMON_Q.EXE
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\HJT\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [KONICA MINOLTA PagePro 1350WStatusDisplay] C:\WINDOWS\system32\MSTMON_Q.EXE
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=laptop
O16 - DPF: {03A89EFD-E023-8000-A22D-45F77558EB4C} (ILINCInstall80 Class) - https://lm-learnlinc-6.ilinc.com/download/ilinci80.dll
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://mail.addisonmortgage.com/msrdp.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4058/ftp.coupons.com/r3302/GeneralMills/Coupons.cab
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://wwemail.support.hp.com/fd2/objects/SysQuery.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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  1. Download ComboScan to your Desktop.
  2. Close all applications and windows.
  3. Double-click on comboscan.exe to run it, and follow the prompts.
  4. When the scan is complete, a text file will open - ComboScan.txt
  5. Copy and paste the contents of ComboScan.txt in your thread in the HijackThis Log Help forum.
  6. A folder, C:\ComboScan will also open. In it will be another text file, Supplementary.txt
  7. Please Attach the Supplementary.txt to your post.
To attach a file to a new post, simply
  1. Click the[Manage Attachments] button under Additional Options>Attach Files on the post composition page, and
  2. copy and paste the following into the "Upload File from your Computer" box:
    C:ComboScanSupplementary.txt
  3. Click Upload.
------------------------------------------------

Please complete an online scan at Panda as well, and post the results here.
Thanks. Here it is:

Thanks. Here it is:

ComboScan v20070221.16 run by Dawn on 2007-02-26 at 07:36:21
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Successfully created restore point.
Performed disk cleanup.


-- HijackThis (run as Dawn.exe) ------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 7:41:27 AM, on 2/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\MSTMON_Q.EXE
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Documents and Settings\Dawn\Local Settings\Temporary Internet Files\Content.IE5\VDBWY41I\comboscan[1].exe
C:\HJT\Dawn.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [KONICA MINOLTA PagePro 1350WStatusDisplay] C:\WINDOWS\system32\MSTMON_Q.EXE
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=laptop
O16 - DPF: {03A89EFD-E023-8000-A22D-45F77558EB4C} (ILINCInstall80 Class) - https://lm-learnlinc-6.ilinc.com/download/ilinci80.dll
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Cu...ataManager.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgreens.com/WalgreensActivia.cab
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://mail.addisonmortgage.com/msrdp.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/40...ls/Coupons.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://wwemail.support.hp.com/fd2/objects/SysQuery.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


-- File Associations ------------------------------------------------------------

.bat - batfile - "%1" %*
.chm - chm.file - "C:\WINDOWS\hh.exe" %1
.cmd - cmdfile - "%1" %*
.com - comfile - "%1" %*
.exe - exefile - "%1" %*
.hlp - hlpfile - %SystemRoot%\System32\winhlp32.exe %1
.inf - inffile - %SystemRoot%\System32\NOTEPAD.EXE %1
.ini - inifile - %SystemRoot%\System32\NOTEPAD.EXE %1
.js - JSFile - %SystemRoot%\System32\WScript.exe "%1" %*
.lnk - lnkfile - {00021401-0000-0000-C000-000000000046}
.pif - piffile - "%1" %*
.reg - regfile - regedit.exe "%1"
.scr - scrfile - "%1" /S
.txt - txtfile - %SystemRoot%\system32\NOTEPAD.EXE %1
.vbs - VBSFile - %SystemRoot%\System32\WScript.exe "%1" %*


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ----------------------

1R AmdK8 (AMD Processor Driver) - C:\WINDOWS\system32\drivers\AmdK8.sys
3S AR5523 (USB Dongle) - C:\WINDOWS\system32\DRIVERS\ar5523.sys (not found)
3S Arp1394 (1394 ARP Client Protocol) - C:\WINDOWS\system32\drivers\arp1394.sys
3S ATHFMWDL (Wireless predator Bootloader driver) - C:\WINDOWS\system32\Drivers\ATHFMWDL.sys (not found)
3R ati2mtag - C:\WINDOWS\system32\drivers\ati2mtag.sys
1R AVG Anti-Spyware Driver - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.sys
1R Avg7Core (AVG7 Kernel) - C:\WINDOWS\system32\drivers\avg7core.sys
1R Avg7RsW (AVG7 Wrap Driver) - C:\WINDOWS\system32\drivers\avg7rsw.sys
1R Avg7RsXP (AVG7 Resident Driver XP) - C:\WINDOWS\system32\drivers\avg7rsxp.sys
1R AvgAsCln (AVG Anti-Spyware Clean Driver) - C:\WINDOWS\system32\drivers\AvgAsCln.sys
1R AvgClean (AVG7 Clean Driver) - C:\WINDOWS\system32\drivers\avgclean.sys
3S BCM43XX (Broadcom 802.11 Network Adapter Driver) - C:\WINDOWS\system32\drivers\BCMWL5.SYS
3S BTWUSB (WIDCOMM USB Bluetooth Driver) - C:\WINDOWS\system32\drivers\btwusb.sys
3R CAMCAUD (Conexant AMC Audio) - C:\WINDOWS\system32\drivers\camc6aud.sys
3R CAMCHALA - C:\WINDOWS\system32\drivers\camc6hal.sys
1R eabfiltr - C:\WINDOWS\system32\drivers\eabfiltr.sys
3S eabusb - C:\WINDOWS\system32\drivers\EabUsb.sys
1R eeCtrl (Symantec Eraser Control driver) - C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys
3R GEARAspiWDM - C:\WINDOWS\system32\drivers\GEARAspiWDM.sys
3S HidUsb (Microsoft HID Class Driver) - C:\WINDOWS\system32\drivers\hidusb.sys
3R HSFHWATI - C:\WINDOWS\system32\drivers\HSFHWATI.sys
3R HSF_DP - C:\WINDOWS\system32\drivers\HSF_DP.sys
2R LBeepKE - C:\WINDOWS\system32\drivers\LBeepKE.sys
3R LHidKe (Logitech SetPoint HID Mouse Filter Driver) - C:\WINDOWS\system32\drivers\LHidKE.Sys
3R LHidUsbK (Logitech SetPoint USB Receiver device driver) - C:\WINDOWS\system32\drivers\LHidUsbK.sys
3R LMouKE (Logitech SetPoint Mouse Filter Driver) - C:\WINDOWS\system32\drivers\LMouKE.Sys
2R mdmxsdk - C:\WINDOWS\system32\drivers\mdmxsdk.sys
2S MLPTDR_Q - C:\WINDOWS\system32\MLPTDR_Q.SYS
3R mouhid (Mouse HID Driver) - C:\WINDOWS\system32\drivers\mouhid.sys
3S NIC1394 (1394 Net Driver) - C:\WINDOWS\system32\drivers\nic1394.sys
0R ohci1394 (Texas Instruments OHCI Compliant IEEE 1394 Host Controller) - C:\WINDOWS\system32\drivers\ohci1394.sys
2S pciinfo (HP Pci Information) - C:\DOCUME~1\DAWNMI~1\LOCALS~1\Temp\HPISPz\hpdom\pciinfo.sys (not found)
0R PxHelp20 - C:\WINDOWS\system32\drivers\pxhelp20.sys
3S Rasirda (WAN Miniport (IrDA)) - C:\WINDOWS\system32\drivers\rasirda.sys
3S RTL8023xp (Realtek 10/100/1000 NIC Family all in one NDIS XP Driver) - C:\WINDOWS\system32\drivers\Rtlnicxp.sys
3S sdbus - C:\WINDOWS\system32\drivers\sdbus.sys
3S SMCIRDA (SMC IrCC Miniport Device Driver) - C:\WINDOWS\system32\drivers\smcirda.sys
0R srescan - C:\WINDOWS\system32\ZoneLabs\srescan.sys
3R SynTP (Synaptics TouchPad Driver) - C:\WINDOWS\system32\drivers\SynTP.sys
3S tifm21 - C:\WINDOWS\system32\drivers\tifm21.sys
3R usbehci (Microsoft USB 2.0 Enhanced Host Controller Miniport Driver) - C:\WINDOWS\system32\drivers\usbehci.sys
3R usbohci (Microsoft USB Open Host Controller Miniport Driver) - C:\WINDOWS\system32\drivers\usbohci.sys
3S usbprint (Microsoft USB PRINTER Class) - C:\WINDOWS\system32\drivers\usbprint.sys
3S usbscan (USB Scanner Driver) - C:\WINDOWS\system32\drivers\usbscan.sys
3S USBSTOR (USB Mass Storage Driver) - C:\WINDOWS\system32\drivers\USBSTOR.SYS
1R vsdatant - C:\WINDOWS\system32\vsdatant.sys
3R W8335XP (NETGEAR WG511v2 54 Mbps Wireless PC Card for Windows XP (8335)) - C:\WINDOWS\system32\drivers\WG511v2XP.sys
3R winachsf - C:\WINDOWS\system32\drivers\HSF_CNXT.sys
1R WmiAcpi (Microsoft Windows Management Interface for ACPI) - C:\WINDOWS\system32\drivers\wmiacpi.sys


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

2R Alerter - C:\WINDOWS\system32\svchost.exe -k LocalService
3R ALG (Application Layer Gateway Service) - C:\WINDOWS\System32\alg.exe
3S AppMgmt (Application Management) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3S aspnet_state (ASP.NET State Service) - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe
2R Ati HotKey Poller - C:\WINDOWS\system32\Ati2evxx.exe
2R AudioSrv (Windows Audio) - C:\WINDOWS\System32\svchost.exe -k netsvcs
2R AVG Anti-Spyware Guard - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
2R Avg7Alrt (AVG7 Alert Manager Server) - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
2R Avg7UpdSvc (AVG7 Update Service) - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
3S BITS (Background Intelligent Transfer Service) - C:\WINDOWS\system32\svchost.exe -k netsvcs
2R Browser (Computer Browser) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3S CiSvc (Indexing Service) - C:\WINDOWS\system32\cisvc.exe
4S ClipSrv (ClipBook) - C:\WINDOWS\system32\clipsrv.exe
3S clr_optimization_v2.0.50727_32 (.NET Runtime Optimization Service v2.0.50727_X86) - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
3S COMSysApp (COM+ System Application) - C:\WINDOWS\system32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}
3R CryptSvc (Cryptographic Services) - C:\WINDOWS\system32\svchost.exe -k netsvcs
2R DcomLaunch (DCOM Server Process Launcher) - C:\WINDOWS\system32\svchost -k DcomLaunch
2R Dhcp (DHCP Client) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3S dmadmin (Logical Disk Manager Administrative Service) - C:\WINDOWS\System32\dmadmin.exe /com
3S dmserver (Logical Disk Manager) - C:\WINDOWS\System32\svchost.exe -k netsvcs
2R Dnscache (DNS Client) - C:\WINDOWS\system32\svchost.exe -k NetworkService
2R ERSvc (Error Reporting Service) - C:\WINDOWS\System32\svchost.exe -k netsvcs
2R Eventlog (Event Log) - C:\WINDOWS\system32\services.exe
3R EventSystem (COM+ Event System) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3R FastUserSwitchingCompatibility (Fast User Switching Compatibility) - C:\WINDOWS\System32\svchost.exe -k netsvcs
2R helpsvc (Help and Support) - C:\WINDOWS\System32\svchost.exe -k netsvcs
4S HidServ (Human Interface Device Access) - C:\WINDOWS\System32\svchost.exe -k netsvcs
3S hpqwmi (HP WMI Interface) - C:\Program Files\HPQ\SHARED\HPQWMI.exe
3S HTTPFilter (HTTP SSL) - C:\WINDOWS\System32\svchost.exe -k HTTPFilter
3S IDriverT (InstallDriver Table Manager) - "C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe"
3S ImapiService (IMAPI CD-Burning COM Service) - C:\WINDOWS\system32\imapi.exe
3S iPodService - C:\Program Files\iPod\bin\iPodService.exe
2R lanmanserver (Server) - C:\WINDOWS\system32\svchost.exe -k netsvcs
2R lanmanworkstation (Workstation) - C:\WINDOWS\system32\svchost.exe -k netsvcs
2R LightScribeService (LightScribeService Direct Disc Labeling Service) - "C:\Program Files\Common Files\LightScribe\LSSrvc.exe"
2R LmHosts (TCP/IP NetBIOS Helper) - C:\WINDOWS\system32\svchost.exe -k LocalService
4S Messenger - C:\WINDOWS\system32\svchost.exe -k netsvcs
3S mnmsrvc (NetMeeting Remote Desktop Sharing) - C:\WINDOWS\system32\mnmsrvc.exe
3S MSDTC (Distributed Transaction Coordinator) - C:\WINDOWS\system32\msdtc.exe
3S MSIServer (Windows Installer) - C:\WINDOWS\system32\msiexec.exe /V
4S NetDDE (Network DDE) - C:\WINDOWS\system32\netdde.exe
4S NetDDEdsdm (Network DDE DSDM) - C:\WINDOWS\system32\netdde.exe
3S Netlogon (Net Logon) - C:\WINDOWS\system32\lsass.exe
3R Netman (Network Connections) - C:\WINDOWS\System32\svchost.exe -k netsvcs
3R Nla (Network Location Awareness (NLA)) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3S NtLmSsp (NT LM Security Support Provider) - C:\WINDOWS\system32\lsass.exe
3S NtmsSvc (Removable Storage) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3S ose (Office Source Engine) - "C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE"
2R PlugPlay (Plug and Play) - C:\WINDOWS\system32\services.exe
2R PolicyAgent (IPSEC Services) - C:\WINDOWS\system32\lsass.exe
2R ProtectedStorage (Protected Storage) - C:\WINDOWS\system32\lsass.exe
3S RasAuto (Remote Access Auto Connection Manager) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3R RasMan (Remote Access Connection Manager) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3S RDSessMgr (Remote Desktop Help Session Manager) - C:\WINDOWS\system32\sessmgr.exe
4S RemoteAccess (Routing and Remote Access) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3S RpcLocator (Remote Procedure Call (RPC) Locator) - C:\WINDOWS\system32\locator.exe
2R RpcSs (Remote Procedure Call (RPC)) - C:\WINDOWS\system32\svchost -k rpcss
3S RSVP (QoS RSVP) - C:\WINDOWS\system32\rsvp.exe
2R SamSs (Security Accounts Manager) - C:\WINDOWS\system32\lsass.exe
3S SCardSvr (Smart Card) - C:\WINDOWS\System32\SCardSvr.exe
2R Schedule (Task Scheduler) - C:\WINDOWS\System32\svchost.exe -k netsvcs
2R seclogon (Secondary Logon) - C:\WINDOWS\System32\svchost.exe -k netsvcs
2R SENS (System Event Notification) - C:\WINDOWS\system32\svchost.exe -k netsvcs
2R SharedAccess (Windows Firewall/Internet Connection Sharing (ICS)) - C:\WINDOWS\system32\svchost.exe -k netsvcs
2R ShellHWDetection (Shell Hardware Detection) - C:\WINDOWS\System32\svchost.exe -k netsvcs
2R Spooler (Print Spooler) - C:\WINDOWS\system32\spoolsv.exe
3S SQLWriter (SQL Server VSS Writer) - "c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe"
2R srservice (System Restore Service) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3R SSDPSRV (SSDP Discovery Service) - C:\WINDOWS\system32\svchost.exe -k LocalService
2R stisvc (Windows Image Acquisition (WIA)) - C:\WINDOWS\system32\svchost.exe -k imgsvc
3S SwPrv (MS Software Shadow Copy Provider) - C:\WINDOWS\system32\dllhost.exe /Processid:{F1F50EBF-3CBA-4F06-9B49-9BFEE253FD65}
3S SysmonLog (Performance Logs and Alerts) - C:\WINDOWS\system32\smlogsvc.exe
3R TapiSrv (Telephony) - C:\WINDOWS\System32\svchost.exe -k netsvcs
3R TermService (Terminal Services) - C:\WINDOWS\System32\svchost -k DComLaunch
2R Themes - C:\WINDOWS\System32\svchost.exe -k netsvcs
2R TrkWks (Distributed Link Tracking Client) - C:\WINDOWS\system32\svchost.exe -k netsvcs
2R UMWdf (Windows User Mode Driver Framework) - C:\WINDOWS\system32\wdfmgr.exe
3S upnphost (Universal Plug and Play Device Host) - C:\WINDOWS\system32\svchost.exe -k LocalService
3S UPS (Uninterruptible Power Supply) - C:\WINDOWS\System32\ups.exe
2R vsmon (TrueVector Internet Monitor) - C:\WINDOWS\system32\ZoneLabs\vsmon.exe -service
3S VSS (Volume Shadow Copy) - C:\WINDOWS\System32\vssvc.exe
2R W32Time (Windows Time) - C:\WINDOWS\System32\svchost.exe -k netsvcs
2R WebClient - C:\WINDOWS\system32\svchost.exe -k LocalService
2R winmgmt (Windows Management Instrumentation) - C:\WINDOWS\system32\svchost.exe -k netsvcs
3S WmdmPmSN (Portable Media Serial Number Service) - C:\WINDOWS\System32\svchost.exe -k netsvcs
3S WmiApSrv (WMI Performance Adapter) - C:\WINDOWS\system32\wbem\wmiapsrv.exe
2R wscsvc (Security Center) - C:\WINDOWS\System32\svchost.exe -k netsvcs
2R wuauserv (Automatic Updates) - C:\WINDOWS\system32\svchost.exe -k netsvcs
2R WZCSVC (Wireless Zero Configuration) - C:\WINDOWS\System32\svchost.exe -k netsvcs
3S xmlprov (Network Provisioning Service) - C:\WINDOWS\System32\svchost.exe -k netsvcs


-- Files created between 2007-01-26 and 2007-02-26 ------------------------------

2007-02-25 22:38:38 0 d-------- C:\WINDOWS\system32\ActiveScan<ACTIVE~1>
2007-02-25 22:38:30 0 d-------- C:\WINDOWS\LastGood
2007-02-25 20:38:34 0 d-------- C:\WINDOWS\system32\LogFiles
2007-02-25 20:35:27 0 d-------- C:\Program Files\Microsoft Bootvis<MIEE63~1>
2007-02-25 17:36:32 0 d-------- C:\COOKIES BACKUP<COOKIE~1>
2007-02-25 17:30:19 0 d-------- C:\Documents and Settings\Administrator\Application Data\Symantec
2007-02-25 17:30:19 0 d-------- C:\Documents and Settings\Administrator\Application Data\Apple Computer<APPLEC~1>
2007-02-25 17:30:16 786432 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2007-02-25 17:19:06 3968 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2007-02-20 14:21:56 0 d-------- C:\Documents and Settings\All Users\Application Data\Office Genuine Advantage<OFFICE~1>
2007-01-29 03:58:06 60416 -----n--- C:\WINDOWS\system32\tzchange.exe


-- Find3M Report ----------------------------------------------------------------

2007-02-26 07:21:28 0 d-------- C:\Program Files\Mozilla Firefox<MOZILL~1>
2007-02-25 23:16:37 0 d-------- C:\Program Files\QuickTime<QUICKT~1>
2007-02-25 23:08:15 0 d-------- C:\Program Files\Google
2007-02-25 23 42 0 d-------- C:\Program Files\Common Files\LightScribe<LIGHTS~1>
2007-02-25 21:24:03 0 d-------- C:\Program Files\Symantec
2007-02-25 21:23:53 0 d-------- C:\Program Files\Common Files\Symantec Shared<SYMANT~1>
2007-02-25 17:18:59 0 d-------- C:\Program Files\Grisoft
2007-01-25 15:43:00 0 d-------- C:\Program Files\Litsoft
2007-01-23 15:15:22 676224 --a------ C:\WINDOWS\system32\OGACheckControl.DLL<OGACHE~1.DLL>
2007-01-22 08:27:42 58824 --a------ C:\Documents and Settings\Dawn\Application Data\GDIPFONTCACHEV1.DAT<GDIPFO~1.DAT>
2007-01-12 09:27:42 232960 --a------ C:\WINDOWS\system32\webcheck.dll
2007-01-12 09:27:42 51712 -----n--- C:\WINDOWS\system32\msfeedsbs.dll<MSFEED~1.DLL>
2007-01-12 09:27:42 458752 --a------ C:\WINDOWS\system32\msfeeds.dll
2007-01-12 09:27:42 6054400 --a------ C:\WINDOWS\system32\ieframe.dll
2007-01-08 19:04:54 105984 --a------ C:\WINDOWS\system32\url.dll
2007-01-08 19:04:08 102400 --a------ C:\WINDOWS\system32\occache.dll
2007-01-08 19:02:04 266752 --a------ C:\WINDOWS\system32\iertutil.dll
2007-01-08 19:02:04 44544 --a------ C:\WINDOWS\system32\iernonce.dll
2007-01-08 19:02:02 384000 --a------ C:\WINDOWS\system32\iedkcs32.dll
2007-01-08 19:02:02 383488 --a------ C:\WINDOWS\system32\ieapfltr.dll
2007-01-08 19:02:02 161792 --a------ C:\WINDOWS\system32\ieakui.dll
2007-01-08 19:02:02 230400 --a------ C:\WINDOWS\system32\ieaksie.dll
2007-01-08 19:02:02 153088 --a------ C:\WINDOWS\system32\ieakeng.dll
2007-01-08 19:01:14 17408 --a------ C:\WINDOWS\system32\corpol.dll
2007-01-08 19:00:48 124928 --a------ C:\WINDOWS\system32\advpack.dll
2007-01-08 18:08:14 56832 --a------ C:\WINDOWS\system32\ie4uinit.exe
2007-01-08 18:08:10 13824 --a------ C:\WINDOWS\system32\ieudinit.exe
2007-01-06 09:36:32 4 --ah----- C:\WINDOWS\uccspecb.sys
2007-01-04 20:34:16 0 d-------- C:\Program Files\Microsoft.NET<MICROS~1.NET>
2007-01-04 20:29:13 0 d-------- C:\Program Files\Microsoft Small Business<MIB7F8~1>
2007-01-04 17:48:06 0 d-------- C:\Program Files\Microsoft SQL Server<MI6841~1>
2006-12-25 08:00:14 12288463 -----n--- C:\AVG7QT.DAT
2006-12-19 16:52:18 134656 --a------ C:\WINDOWS\system32\shsvcs.dll
2006-12-19 13:16:47 333824 --a------ C:\WINDOWS\system32\wiaservc.dll
2006-12-07 01:40:49 2362184 --a------ C:\WINDOWS\system32\wmvcore.dll
2006-11-27 09:54:06 433152 --a------ C:\WINDOWS\system32\riched20.dll
2006-11-27 09:54:06 539136 --a------ C:\WINDOWS\system32\msftedit.dll


-- Registry Dump ----------------------------------------------------------------


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.5.0_09\\bin\\jusched.exe\""
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE"
"KONICA MINOLTA PagePro 1350WStatusDisplay"="C:\\WINDOWS\\system32\\MSTMON_Q.EXE"
"hpWirelessAssistant"="C:\\Program Files\\hpq\\HP Wireless Assistant\\HP Wireless Assistant.exe"
"HP Software Update"="C:\\Program Files\\Hp\\HP Software Update\\HPWuSchd2.exe"
"eabconfg.cpl"="C:\\Program Files\\HPQ\\Quick Launch Buttons\\EabServr.exe /Start"
"Cpqset"="C:\\Program Files\\HPQ\\Default Settings\\cpqset.exe"
"ATIPTA"="C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"Zone Labs Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Reader Speed Launch.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Adobe Reader Speed Launch.lnk"
"backup"="C:\\WINDOWS\\pss\\Adobe Reader Speed Launch.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\Adobe\\ACROBA~2.0\\Reader\\READER~1.EXE "
"item"="Adobe Reader Speed Launch"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
"path"="C:\\Documents and Settings\\All Users\\Start Menu\\Programs\\Startup\\Microsoft Office.lnk"
"backup"="C:\\WINDOWS\\pss\\Microsoft Office.lnkCommon Startup"
"location"="Common Startup"
"command"="C:\\PROGRA~1\\MICROS~4\\Office10\\OSA.EXE -b -l"
"item"="Microsoft Office"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"=""
"hkey"="HKLM"
"command"=""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="NMBgMonitor"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\Common Files\\Ahead\\lib\\NMBgMonitor.exe\""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\eFax 4.2]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="J2GDllCmd"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\eFax Messenger 4.2\\J2GDllCmd.exe\" /R"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="iTunesHelper"
"hkey"="HKLM"
"command"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LSBWatcher]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="lsburnwatcher"
"hkey"="HKLM"
"command"="c:\\hp\\drivers\\hplsbwatcher\\lsburnwatcher.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="msmsgs"
"hkey"="HKCU"
"command"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="NeroCheck"
"hkey"="HKLM"
"command"="C:\\Program Files\\Common Files\\Ahead\\Lib\\NeroCheck.exe"
"inimapping"="0"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\swg]
"key"="SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Run"
"item"="GoogleToolbarNotifier"
"hkey"="HKCU"
"command"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.908.6962\\GoogleToolbarNotifier.exe"
"inimapping"="0"


[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_USERS\s-1-5-18\software\microsoft\windows\currentversion\run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=dword:00000000

[HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
Source REG_SZ http://www.flickr.com/images/spaceball.gif

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

[HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
NetworkService REG_MULTI_SZ DnsCache\0\0
DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
rpcss REG_MULTI_SZ RpcSs\0\0
imgsvc REG_MULTI_SZ StiSvc\0\0
termsvcs REG_MULTI_SZ TermService\0\0
---

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Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

***************************************************

Your older installed versions of Java are no longer needed. They continue to be a vulnerability to your system, as well as take up unnecessary space.

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs)

J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6


--------------------------------------------------------------------

Open HijackThis and click on 'Do a System Scan Only'. 'Check' the following entry:

O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/40...ls/Coupons.cab


Click 'Fix Checked' and close HijackThis.

--------------------------------------------------------------------

Please run this online scan to search for any remnants. It can take some time, so please be patient and allow it to run it's full course:

Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click on
    located at the bottom of the page.
  2. A "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
  3. Enter your e-mail address, country, and state & click "Free Online Scan" *The download of the 8 MB Panda's ActiveX control will take place*
Begin the scan by selecting
  • If it finds any malware, it will offer you a report.
  • Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
  • Click on
    then click
* You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


--------------------------------------------------------------------

Run another scan with ComboScan.exe and post just the ComboScan.txt and the Panda results in your next reply.
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