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hello forum users I have a problem when clicking user name. It starts to load personal settings. userinit.exe application error comes up. (0xc0000005). After a couple of clicks it then goes to my blank wallpaper screen.
I access progams through windows task manager.
I would appreciate any help.
Thank you in advance"

Admin's reply

hi, did you install any new programs in the machine?

Please download SRENG

1. Extract it to Desktop & double click SREng.exe to run it
2. Select 'Smart Scan' & tick "Verify Digital Signatures"
3. Click on the [Scan] button
4. When finished, click on the [Save Reports] button & save the log to Desktop
5. Post the contents of the log in your next reply.

This is rather hard to do when my computer is in this state, do you know of any sites that would preform this scan online? if not do you have any further help? thank you in advance
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