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Discussion Starter · #1 ·
On start up I get this error and a blank screen in safe mode and normal.I can get it to boot up by ctrl+alt+del,task manager,file,new task run,explorer.exe enter but it won't let me do any thing
 

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Discussion Starter · #2 ·
donnythedondon said:
On start up I get this error and a blank screen in safe mode and normal.I can get it to boot up by ctrl+alt+del,task manager,file,new task run,explorer.exe enter but it won't let me do any thing
I try do a system restore does not work regular and cmd
Internet does not work eather
I'm new at this so any detailed help wold be great
 

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Team Manager - Networking , Moderator - Micros
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Try booting up the way you mentioned and run a new task - type in CMD and that should bring up a command prompt window. At the command prompt, type SFC /Scannow and see if the system file checker can repair the problem.
 

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Hi, if you can access a cmd prompt (go to start ,all programs, accessories and right click on command prompt select "run as administrator" at the prompt type:-
(copy paste) press enter

Code:
REG QUERY "HKLM\software\microsoft\windows NT\currentVersion\winlogon" /v userinit /s
Copy the outcome here.
 

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Team Manager - Networking , Moderator - Micros
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Donny, if you can run the command Jenae posted, it should reply with the following> HKEY_LOCAL_MACHINE\software\microsoft\windows NT\currentVersion\winlogon
Userinit REG_SZ C:\Windows\system32\userinit.exe,

End of search: 1 match(es) found.

What is in blue is the important part. If you get something different, just type it out or write it down and post it.
 

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Hi, well that's the right value, you are logged in as admin with this account? If so go to control panel user accounts and create a new account with admin rights reboot to this new account does the problem continue in the new account?
 

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Hi, use the inbuilt diagnostic Admin account see if you can access user accounts. Open a command prompt (as admin as per above instuctions Post #4. At the prompt type:-

Code:
Net user administrator /active:yes
(press enter) Restart computer and log in as "Administrator".

To remove, Command prompt and type:-

Code:
Net user Administrator /Active:No
(press enter)
 

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Discussion Starter · #16 ·
Well that did not work I just got an error message.
Net.exe-application error
The application failed to initialize properly(0xc0000022).click ok to terminate the application.
 

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Moderator , - Microsoft Support
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Hi, open a command prompt as admin at the prompt type:-


net localgroup Administrators /add networkservice
press enter then type:
net localgroup Administrators /add localservice
press enter then type:
exit
press enter and restart your computer
 

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Team Manager - Networking , Moderator - Micros
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Donny, have you recently removed any malware or viruses? I've come across malware that would delete the Userinit.exe file and change that value in your registry, but the result is a logon loop that wouldn't allow you to get as far as you're getting. It's sounding more like you don't have the correct Administrator permissions to run anything.
 
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