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USB devices causing PC to blue screen

1631 Views 3 Replies 2 Participants Last post by  dai
Hi
Am having the same issue - any USB device when plugged in gives me a blue screen and restarts immediately. Too short time frame to capture the blue screen contents.

I tried uninstalling the drivers for USB in the device manager. I only have 4 USB ports but I see 12 USB Controllers (not sure if this is normal). I can uninstall all but one - when I do the last one , it throws the same blue screen and restarts - I think that is the rogue port - it reads as
Intel(R) 82801G(ICH7 Family) USB2 Enchanced Host Controller-27CC

Any suggestions ? am stuck !

Thank you
KR
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Thank you for your response - Here it is ...I was able to stop the reboot and capture the info :
update: I uninstalled all controllers and also tried to reinstall the rogue driver by downloading it from the net - I still have the same issue :-( - BoSD doesnt go away - all controllers get reinstalled on reboot. Pls help !

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A problem has been detected and windows has been shutdown to prevent damage to your computer.

If this is the first time you have seen this stop error screen, restart your computer. If this screen appears again, follow theses steps:

Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates.Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing.If you need to use safe mode to remove or disable components,restart your computer,press F8 to select advanced startup options, and then select safe mode.

Technical information:
*** STOP: 0X0000007E (XC0000005,0X804F134D,0XBAD13A28,0XBAD13724)
Beginning dump of Physical memory
physical memory dump complete
Contact your system admininstrator or technical support group for futher assistance
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