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Initially, I had a pair of old AR powered speakers attached to my PC (W10) with a 3.5mm cable directly to the MB speaker outlet. I recently acquired a pair of AudioEngine HD3 speakers to add some depth to the sound from YouTube stuff. To see if they were much different, I connected the HD3 via USB. Win10 'did' recognize the HD3 speakers and we were off and running. When I brought up the 'hidden icons' and selected the 'speakers' symbol, I saw the HD3 listed (with a volume slider) and with a little 'up' arrow. When I clicked on that I saw the old ARs listed and, if I selected them, the sound would switch from the HD3 to the AR (also with a volume slider). I could switch between the two and change the volume on each with their sliders. So I spent a couple of days evaluating the audio difference between the two.
Today, I was listening and realized the volume on the HD3s was waaayy down so I started messing around. At first, I thought it was a YT problem as I know some videos do have different volume levels. I could change the volume with the slider on the YT screen, all the way from max to 'off'. So I selected the HD3 again and found the volume slider had NO effect on the sound from the speakers. I could slide all the way from '0' (off) to '100' (max) and absolutely no change in the sound.
I'm the first to admit I'm a novice with W10 (old W7 die-hard) and I've looked everywhere to find out where this change has come from. My printer is connected via USB and no problems there. And I -DO- get sound from the HD3s, just cannot change the volume. The slider for the AR (direct connected to MB) does respond to the slider for volume changes.
This is a new change; it did work when I installed the HD3s and for at least a week (although I don't use them everyday) - so I don't know exactly when this change occurred. There has been nothing added or changed hardware wise; I'm pretty much a static user (no tinkering or such).
I've looked at a lot of things (just looking - not changing) but haven't found anything that seems involved.
I'm going to contact AudioEngine tomorrow but, in the meantime..........
Any thoughts on how I can fix this USB problem?
 

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Microsoft.com > Recovery options in Windows 10 > Restore from a system restore point

Restore from a system restore point

This option takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app or driver, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made.
  1. In the search box on the taskbar, type control panel, and then choose it from the list of results

  2. In the Control Panel search box, type recovery.

  3. Select Recovery > Open System Restore.

  4. In the Restore system files and setting box, select Next.

  5. Select the restore point that you want to use in the list of results, and then select Scan for affected programs.

    Notes

    • If you don’t see the restore point that you want to use, select the Show more restore points check box to see more restore points.

    • If you’re not seeing any restore points, it might be because system protection isn’t turned on. Here’s how to check:

      1. In the search box on the taskbar, type control panel, and then choose it from the list of results.

      2. In the Control Panel search box, type recovery.

      3. Select Recovery > Configure System Restore > Configure and see if the Turn on system protection option is selected.

        • If the Turn on system protection option is not selected, system protection isn’t turned on and there aren't any restore points. In this scenario, you won't be able to recovery your PC using a system restore point and will need to use one of the other recovery options listed on this page.

        • If the Turn on system protection option is selected, continue with step 6.

  6. You'll see a list of items that will be deleted if you remove this restore point. If you're OK with the deletions, select Close> Next > Finish.
 
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