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Discussion Starter · #1 ·
I need to get this problem fixed very soon coz i've got a presentation to do in school.
I'm having trouble installing the realtek driver.
My mother board is Gigabyte 81865 GME-775 (Intel) SP3
I downloaded the driver from gigabyte website.The windows crashes and reboots without completing the installation.
Here is a screen shot of my device manager


Please help me soon!
 

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Re: [Urgent]Realtek AC'97 audio driver installation

Are you getting the drivers from this page?
http://www.gigabyte.com.tw/Support/Motherboard/Driver_Model.aspx?ProductID=2223

You could delete the device in device manager (right click and delete), reboot, and try installing again.
You could attempt installing the driver in safe mode. Boot press F8 and try installing the driver then.

Which service pack are you using? If you're on Windows XP SP1 or SP2 you may need this patch http://support.microsoft.com/kb/888111/ (click on view and request hotfix downloads). You don't need that driver if you're using SP3. And I'm not even sure you even need that patch at all since you're using AC'97 audio rather than HD audio. Just putting the link in case it turns out to be HD and not AC'97.
 

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Discussion Starter · #6 ·
Re: [Urgent]Realtek AC'97 audio driver installation

I formatted the PC and most of the drivers are gone.The only problem now is the Sound driver.It's probably because some of the Windows updates are lost or system files deleted.This driver did work before but it didn't install completely. I had to use the New hardware Wizard to install it from a specified location.
 

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Hello,

Heres the site for drivers:
http://www.gigabyte.com.tw/Support/Motherboard/Driver_Model.aspx?ProductID=2223&ost=xp#anchor_os

1. Download chipset driver first
2. Download sound driver
3. Uninstall sound driver from add/remove first
4. Check C:\program file folder for the sound driver folder and delete it
5. Go into device manager and make sure it is gone from there also
6. reboot pc
7. Disable any antivirus and antispyware protection before proceding
8. upon booting back up to desktop when the new found hardware wizard box appears
simply delete it please.
9. Now install chipset driver first
10. reboot pc after installation complete
11. Install the sound driver
12. reboot pc
13. after rebooting pc check device manager for any yellow ! marks or errors.

Note: you must reboot pc in between driver installations.
 
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