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Urgent help needed with replacing motherboard.

3189 Views 32 Replies 3 Participants Last post by  Wrench97
Basically, I went for a shower, came back to my computer and my computer was turned off. I then pressed the power button but my computer didn't do anything, the power light lit up though. I then did other things, like unplugging it from the mains, leaving it to cool down, plugging it in different sockets around the house and no luck. Everytime I press the power button, it lights up but NOTHING works, there is no sound or motion from any of the parts, it's completely dead.

I phoned up PC world and they said it's most likely that my motherboard has died and it needs to be replaced. They will charge me £70 for the labour and I'll have to supply a suitable replacement.

I basically need to find a cheap replacement for my motherboard which will prevent me from having to reinstall the operating system and any files.

Here is some information about my computer:

Specifications & component details - http://support.thetechguys.com/layout.aspx?ID={73b2ec20-f990-4015-980f-1a2b5c2956f0}&CatID={b5098dca-429f-424d-9d46-68f2b41bc867}

Motherboard:
The exact model of my motherboard has been really difficult to find, however I believe, after opening the case, has the specs listed below.
Foxconn P48907MB 2.0 KRS2H

Summary
This article contains information about the San Francisco 2 (Foxconn) µATX motherboard.
Specifications
Network

* Realtek RTL8100C-LF.
* 10/100 Mbit.

Expansion Slots

* 1x PCI Express 16X.
* 1x PCI Express 1X.
* 2x PCI.

Drive Support

* 2 SATA connectors.

Form Factor

* µATX Form Factor.
* 24.4 x 24.4 cm.

CPU Support

* Socket LGA775.
* Single processor support.
* Supports Intel® Pentium® 4 Processor.
* Supports Intel® Pentium® D dual-core processor.
* Supports Intel® Celeron D processors.
* Supports Intel® Core2 Extreme processors.
* Supports Intel® Core2 Duo processor.

System Memory

* Two 240-pin DDR2 SDRAM DIMM slots.
* Dual Channel DDR2 400/533/667/800
* Supports up to 3GB RAM

Core Logic (Chipset)

* VIA PT890 + 8237A.

Audio Chipset

* Realtek ALC888.
* 7.1 surround.


That's all the information I have. I honestly need some serious help. I don't know much about motherboards.

Can someone find me a suitable and cheap replacement for my motherboard which will work fine with my computer so I won't have any problems or have to buy any other components?

And is it worth paying PC world £70 to replace it for me or is it an easy and viable solution to replace the motherboard by myself?

Thanks for the help in advance. I need this sorted out ASAP. I don't want to buy a new computer ;\
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What are the rest of your components?
cpu
ram
Video
power supply, Make/model/watts?
Diagnostic over the phone?
I would look at the Power Supply and reset the CMOS first, before condemning the MB.

What brand and Model PC is it?
What are the rest of your components?
cpu
ram
Video
power supply, Make/model/watts?
CPU Intel® Core 2 Quad Q6600
Memory 3GB DDR2 PC2-5300 (2048MB +1024 MB)
Video / Graphics Card nVidia® GeForce 8600 GS 512MB PCI-Express
Power supply model number: FSP250-60HEN and it's 250 watts
Diagnostic over the phone?
I would look at the Power Supply and reset the CMOS first, before condemning the MB.

What brand and Model PC is it?
Well I told them what I posted here and they said it's most likely a problem with the motherboard.

I'm not very good with computers, what do you mean by resetting the CMOS with the power supply?

The power is working cause the power button lights up but nothing else works, no fan, no other components and no sound/motion.

The computer is a Packard Bell iXtreme X2712 (here's a link to the specification page for the computer - http://support.thetechguys.com/layout.aspx?ID={73b2ec20-f990-4015-980f-1a2b5c2956f0}&CatID={b5098dca-429f-424d-9d46-68f2b41bc867})
Power supply model number: FSP250-60HEN and it's 250 watts
I can almost bet that is your problem, for a pci gpu we recommend a minimum 550w quality power supply

Do you have another one to try?

Reseting cmos is taking out the flat battery on the motherboard for about a min and/or shorting out the 2 pins next to it
That link sent me to a laptop page.

Try unplugging the power cord and removing the motherboard battery, press the power button several times, wait 10 minutes and reinstall the battery, replug and see if it boots.

250w PSU is not large enough to last in that system so even if this does work plan on upgrading the supply.
I can almost bet that is your problem, for a pci gpu we recommend a minimum 550w quality power supply

Do you have another one to try?

Reseting cmos is taking out the flat battery on the motherboard for about a min and/or shorting out the 2 pins next to it
I don't have another power supply no. How are you sure it's the power supply and not the motherboard, is there any way to check if it's not the mother board?
is it a laptop..not finding info on it
Oh it's a laptop?

Try turning it off unplug the the power brick, remove the battery, press and hold the power button several times, reinstall the battery, replug the power brick, see if it boots.
No it's a desktop computer, I've posted the link to the PC world specification datebase.

So it's either the power supply or the motherboard. But even if it is the motherboard, you recommend I upgrade the power supply? My computer does overheat alot to be honest.
That link sent me to a laptop page.

Try unplugging the power cord and removing the motherboard battery, press the power button several times, wait 10 minutes and reinstall the battery, replug and see if it boots.

250w PSU is not large enough to last in that system so even if this does work plan on upgrading the supply.
An over stressed psu will cause heat problems as well....to better troubleshoot your problems..try to get another psu
Not sure why that link doesn't work.

http://support.thetechguys.com/layout.aspx?CatID={f8cf8a66-519a-439f-bb40-108625a5e4e7}&ID={b90b9104-deb2-4528-8c05-5ad3afdbb632}

Try that.

If the power supply doesn't work, why does the power light on the front of the computer light up and stay lit? The fan moves for about a split second then stops, but the light stays on.

Does that mean it's definitely the power supply or could it still be a motherboard problem?
Could be either or both, Power Supplies provide 3 different voltages 12v, 5v, & 3.3v it may only putting out 5v, so the light works, or it may be putting out too little or too many volts, it needs to be tested with a voltmeter or PSU tester.

What your describing I've seen the CMOS clear fix many times.
Is there a guide on this CMOS process? no idea what it is.

What will it achieve? and do you recommend upgrading my power supply anyway since it's 250 watts and you recommend 550? o.0
Could be both...But without another power supply to try it is had to tell if it took out the motherboard

That just means your power supply is not putting out what it used to
Alright. Well I guess I'll buy a power supply tomorrow since you recommend I buy a better one anyway.

Is it easy to replace the power supply?

If I do replace it and the computer still doesn't work, then it's a motherboard problem correct?

Also, is it possible for the motherboard to just die? My computer was running perfectly, I went to take a shower, came back 20 minutes later and this happened.

Any idea why this happened? The weather is extremely hot at the moment and my computer does heat up an awful lot, that mixed with a weak power supply, that could of fried the motherboard or the power supply has just broke?
It could be...they are easy to install the connectors are pretty straight forward

Do try the cmos reset first...look on the motherboard for a watch type battery and remove it for a min

Psu we recommend are corsair or seasonic
I'll try that CMOS reset and see what happens.

Also, is it possible for the motherboard to just die? My computer was running perfectly, I went to take a shower, came back 20 minutes later and this happened.

Any idea why this happened? The weather is extremely hot at the moment and my computer does heat up an awful lot, that mixed with a weak power supply, that could of fried the motherboard or the power supply has just broke?
It is possible...heat is the number one killer of components, I think the power supply had all it could take.

I found a quick guide to help with cmos reset...basic principle YouTube - How To Reset CMOS
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