[GarnetCompy]

My new download/upgrade from windows media player 9 to 10 completed, but the new copy of WMP hangs at my music library. When I try to reinstall it, it gives me the message that it couldn't complete the installation.

Any Ideas on how to get a working copy of WMP?

 

[oshwyn5]

Try totally uninstalling it and then downloading and running the stand alone installer
http://www.microsoft.com/windows/windowsmedia/mp10/default.aspx

IF it still fails to install you may need to run the microsoft windows installer cleanup utility.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Run it and only cleanup the WMP installer files.

More info on its use here
http://windowsxp.mvps.org/MSICLEAN.htm

 

[GarnetCompy]

Sorry, No dice. I uninstalled and reinstalled, just like you said, but setup is still failing...