[69Rixter]

I've got this Schok Volt SV55. 1 day after receiving it, the charging rate dropped dramatically to 550-600 mAh. I've not done anything "abusive" to the phone. #1. Can anyone explain this? #2. how do I restore the "charging rate"? Also, ANY information about this particular phone would be appreciated. I'm not at all familiar w/ them and info on the net is sparse.

Rick

 

[Corday]

Battery might be getting worn out.

 

[Untertaker555]

Are there any battery-life saving settings?
Because such battery saving settings can decrease charging rates to make the battery last longer.

Maybe you enabled such an option and now it reduces the battery and charging properties.

 

[SpywareDr]

How old is your Schok Volt SV55?

Manual: https://www.schokgear.com/assets/pdfs/Schok_Volt_SV55_User_Guide.pdf

Specifications
1. Display
• 5.5” FWVGA (480x960) Display
• Capacitive Touch Screen
2. Camera
• Front camera: 2.0MP
• Rear camera: 5.0MP with Flash
3. Dimensions and Weight
• Dimensions: 149.6x72.8x9.8mm
• Weight: 167g.
4. Memory
• Internal Memory: 2GB RAM / 16GB
ROM
• External Memory: Supports up to
256GB via its SD card slot*.
*SD card not included.
5. Operating System
• Android 11 (Go edition)
6. Connectivity
• Wi-Fi (802.11 b/g/n), Bluetooth 4.2+HS
7. Sensors
• Accelerometer, Barometer,
Proximity sensor, Light sensor
8. Battery
• 3,000mAh Lithium Ion, non-removable

Warranty: https://www.schokgear.com/assets/pdfs/Proofed_one_year.pdf

Repair: Official Repair Centers

 

[69Rixter]

Battery might be getting worn out.

???? I've had the phone less than a week

 

[69Rixter]

How old is your Schok Volt SV55?

Manual: https://www.schokgear.com/assets/pdfs/Schok_Volt_SV55_User_Guide.pdf



Warranty: https://www.schokgear.com/assets/pdfs/Proofed_one_year.pdf

Repair: Official Repair Centers

Have had phone less than a week. I'd like to know what it's problem is before I talk with any reps/repairmen. Appreciate the links info. TNX

 

[69Rixter]

Are there any battery-life saving settings?
Because such battery saving settings can decrease charging rates to make the battery last longer.

Maybe you enabled such an option and now it reduces the battery and charging properties.

Just the usual --reduce screen brightness, shut off all apps that you can....etc

 

[69Rixter]

How old is your Schok Volt SV55?

Manual: https://www.schokgear.com/assets/pdfs/Schok_Volt_SV55_User_Guide.pdf



Warranty: https://www.schokgear.com/assets/pdfs/Proofed_one_year.pdf

Repair: Official Repair Centers

Thanks for replying....I've had it less than a week. Obviously, using stock charger/cord. Do the 'usual" things to, supposedly, increase charging rate. Have been monitoring charging info w/ "Fast Charger" app. Charing input varies from 100mAh(and sometimes less) to 300mAh. This is not proper. So, I want to find out what's wrong before I talk w/ reps/repairmen

 

[69Rixter]

Thanks to all who replied so far. Would you believe this phone didn't even have an owners manual when I opened it up!!! Guess I have to call "provider" to set up voicemail.....geez. Oh, one other issue, cannot "open" storage to add pix or music???

 

[Corday]

Get it fixed or replaced under warranty now.

 

[SpywareDr]

If it is brand new and not working as advertised, return it for a replacement of refund.

 

[69Rixter]

Oh, of course I intend to take it back, I wanted to know what the possible causes were so I didn't get B.S'ed. Know any cause why I can't open "storage"? I couldn't find MTP on phone's settings

 

[SpywareDr]

Flaky/defective/broken phone.

 

[Corday]

Oh, of course I intend to take it back, I wanted to know what the possible causes were so I didn't get B.S'ed. Know any cause why I can't open "storage"? I couldn't find MTP on phone's settings

When something doesn't work properly, it's not the end users job to determine the cause. You paid for it and you deserve something that does what it's supposed to.

 

[69Rixter]

Flaky/defective/broken phone.

Can't argue

 

[SpywareDr]

https://www.schokgear.com/assets/pdfs/Proofed_one_year.pdf

 

[69Rixter]

RE:
SpywareDr

Thanks for warranty info. They said to wait a week and if it still malfunctions to call them (???) They think it'll magically repair itself😆? Anyway, sending it back on Apr. 29.

THANX TO ALL WHO'VE HELPED

 

[SpywareDr]

Cool.