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Recently my laptop is infected...:sigh:

1. I cannot run cmd (dos window) nor can I run regedit, it will only activated about 2 seconds and then auto close.

2. I'm using AVG 8 but cannot access to the AVG user interface, the antivirus seems like disable.

3. I cannot boot into Safe Mode for troubleshooting but able to boot normally.

I am running XP Pro. Does anyone have any idea on how to fix this?
 

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Hello, and welcome to TSF.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

We require a more comprehensive set of logs to determine the presence of malware. Please follow the instructions in our sticky topic Read This Before Posting for Malware Removal Help and post the requested logs in your next reply.

Once those logs are posted, I will review them and be back with a fix for your problem as soon as possible.

Please be patient with me during this time.

Regards,
 
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