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Discussion Starter · #1 · (Edited)
These past few days my comp has been crashing and i knew something was wrong. today i tried transfering some files over to another drive but when i restarted the comp, the drive failed on me. its not my primary drive though its my D: 400gb drive. so xp kinda did this check on it i guess w/ 3 stages but i forgot what they were, after that when the comp loaded, my drive didnt work anymore. i can still see it on My Computer but it prompts me to format the drive since it is "RAW". i went to disk management and all my drive formats were ntfs but my D: ddidnt have a format. so my question is...is it possible to recover those files or is it completely erased already? I want to try it myself rather than ask an professional to deal with this matter

i've read other post on this matter and i d/led testdisk but can sum1 give me the procedures and what screenshots they need that i can provide? thanks

before running this test, i can i make sure that my files are still on the drive?
 

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Hi :wave:

Follow the steps here: http://www.techsupportforum.com/1163140-post1.html
If there are problems with TestDisk - please post a screenshot of the window where the program "stops".

How to post a screenshot.

Also:
Did you receive any error messages when the computer crashed?
Attach a few mini dumps in zip format to your post.
The dump files are located in \Windows\Minidump.

If there are no minidumps:

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click System.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. In the Write debugging information list, click Small memory dump (64k).

How to post an attachment.

Finally:
It's possible you have a malware infection.
Run Kaspersky's online scanner to check for malware.
The online scan needs to install an ActiveX component before it can run.
The installation has to be accepted by you - click the screen (see below).

 

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Did you scan for virus/spyware?

Run TestDisk again, but follow these steps:

A. At the first window, select “No Log” and press the <Enter> key.
B. Select which drive to analyse, choose “Proceed” and <Enter>.
C. Select partition type – Intel if it’s a PC then <Enter>.
D. Choose Advanced > press <Enter>.
E. Choose Boot > press <Enter>.
New screen - please post back with a screenshot.
 

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Discussion Starter · #5 ·
i cant find where the minidump is. i went to the control panel and its already checked. and the directory is at %SystemRoot%\Minidump which i dont know where that is..doing a search right now
 

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Discussion Starter · #8 ·
um do you think i should run the norton on the computer that made it crash or the dead hd? because i transferred the hd onto a ext drive and used it on a better computer thru usb.
 

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Discussion Starter · #10 ·
the reason why i changed it to the ext drive is because the comp still crashes unexpectedly. so leaving it on for scanning for a while is prob gonna freeze on me
 

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Discussion Starter · #18 ·
wow surprisingly the file are still there, i managed to copy a small size files onto a 2nd hd but is it possible to recover the dead hd so i dont need to transfer the files?
 

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Discussion Starter · #20 ·
ok, but is the drive still usable? i mean its not damage physically and there was no noise. Would it be back in regular condition if i format the drive?
 
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