Tech Support Forum banner

Unable to use link

793 Views 8 Replies 2 Participants Last post by  donboy
For some reason when receiving e mails from companies I am prevented from going direct to their websie by clicking the link in the message. I have always been able to do this previously and have made no adjustments. I have tried lowering the security settings in Internet Explorer 7 but to no avail. The message still appears that my settings prevent this.
Status
Not open for further replies.
1 - 9 of 9 Posts
Go to advanced tab of internet options and in the browsing section make sure that 'reuse windows for launching shortcuts' is ticked and in security section uncheck 'check for publishers certificate revocation- restart the explorer.
Hello Steve,
Thanks for your reply. I have done as you suggestbut still get the same prompt that the computer settings prevent the action.

Jeff green
Also check that 'enable XMLhttp....' is checked - I suppose that you have already tried a browser reset.
If you are still having probs try this fix http://support.microsoft.com/kb/257464
If not please close this thread.
Thanks for your advice. How do I do a browswer reset and upgrade to IE8?
to do a browser reset open intent options and go to the 'advanced' tab at the bottom right you should see a button marked 'reset' - this is not available with IE6.
To upgrade to IE8 just go to msn.com and there may be a link to upgrade at the top of the homepage- if not just go to microsoft.com and search for IE8 and you should see a link to IE8 or click this http://www.microsoft.com/en/us/default.aspx
Thanks for your assistance Steve. Problem now seems to be solved
1 - 9 of 9 Posts
Status
Not open for further replies.
Top