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Help

Why wont iTunes install on my laptop?

I'm no computer whizz and most of the stuff on this website goes over my head, so please respond like your talking to a 6 year old :-(

I have Malware & Avast Anti Virus software (I didnt put them on) could this be blocking something? I've looked to see if I should switch anything off but struggling!
 

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did you have iTunes installed before? What happens when you try to install it? You can go to Start/Search and type appwiz.cpl right click the appwiz icon in the search results and Run As Administrator. Here uninstall any of the bundled programs with iTunes, including iTunes, Quick Time, Bon Jour, Mobile Me, and anything else Apple related, and restart the computer. Now try to install iTunes again.
 

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No joy - I cant see anything Apple related in my programs.

Tried again to install, it comes up with the following:-

itunes installer completed Message....The installer encountered errors before iTunes could be configured....Errors occured during installation. Your system has not be modified....Please run the installer again or click Finish to exit.
 
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