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Discussion Starter #1
For some reason at the moment I cannot get any file I download from the web to work. I thought at first it was one specific website, Nero.com as I was trying to get updates for nero 6.6, but although they downloaded and showed as the full size file, the icon was just the little blue & white box for an exe file, but not the nero icon I was expecting. When I tried to run the file, a black dos style dialog box appeared and then disappeared, but nothing happened. i download the MD5 checksum verifier from the nero site and this refused to work also. I thought that as this was a zip file and i was using win rar, i should maybe try win zip. So I downloaded this, and it refused to work also doing the black dos box thing that the nero files did. All other downloads from sites picked at random have also refused to work.

I have run all the anti virus, spyware and adware progs I can find, and done a full registry scan. Other than this I dont know of any fixes to try.

has anyone come across this problem before, or got any suggestions? Thanks in advance.
 

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Assuming you are using IE - go to TOOLS>Internet Options and Delete Files (I would suggest clearing cookies as well) also, on the Programs tab click 'Re-set Websettings'

Try a thorough malware scan:-
http://housecall.trendmicro.com/

Followed this by a file check: go to Start>run and with your XP CD in a drive type sfc /scannow>OK ... allow the file checker time to verify and replace as necessary your IE files.

Have you tried another browser, such as Firefox or Opera?

It could be that your browser has been hijacked - TSF have a specialist board for such things so maybe try a post there:-
http://www.techsupportforum.com/showthread.php?t=15968

If you need to post any HJT logs please be sure to use the High-Jack-This board (not this one) so as to get the appropriate response.

Peter
 

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Discussion Starter #5
thanks for that, i'll try those options when i get home from work, one quick question though....my pc camw with xp installed and i didn't get any cds. i've got recovery discs and system tools, but no xp discs. How will i do the file check procedurew you describe above without the disc?
 

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Just run the file check as described - the necessary files may be on your pc already - if you hit problems please post again with the details.

Peter
 

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Discussion Starter #7
Thanks Pertercj...I have done all of your suggestions with the exception of running hijack this, as I dont have this program and have been unable to download! The problem still persisted, so I tried your suggestion of an alternative browser,and went for firefox. This solved the problem, and I have all the files I needed safely downloaded.

Firefox seems to have also greatly increased my overall internet speed. Pages come up much quicker, especially on secure servers (such as online banking and shopping). These pages were running very slow on IE. My question now, is since firefox has made everything quicker, this makes me think there was a problem specifically with IE (and the fact it won't download files correctly). Should I therefore install and run hijackthis or a similar program? Also, is there a way to uninstall IE to stop other members of my familly using it? I've set firefox as my default and removed IE icons from the desktop and quick launch bar, but can I get it off my system entirely? All I want is a system that does what it should, with no nasties & unneccessary applications lurking in the background.

Thanks in advance, and thanks again for your help so far.
 
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