[slamminsam]

I have windows xp, sp2 and am finishing a college pre-calculus course called course compass. I am unable to view my quicktime videos in the course. It never connects, my arrow just keeps turning and it says it is connecting but never does. After spending 2 1/2 hours on the phone with Dell tech help and spending 100+ dollars I had it fixed for all of three days until we upgraded our wireless in the house and the problem returned all over again. I have tried resetting all my quicktime settings but that does not help. Something is blocking it from loading. Is there someone out there who can help a college student finish their last few chapters without pulling their hair out?

 

[elf]

Have you checked your built-in window firewall?

 

[slamminsam]

Have you checked your built-in window firewall?

yes, when I disabled it I still could not load video.

 

[ThorXP]

Welcome to TSF....

Are you using a third party firewall like zonealarm?

 

[elf]

I disabled my windows firewall previously and still could not view. I also have mcafee security system (free from comcast) and disabled that firewall as well but still could not view video.

http://www.apple.com/quicktime/troubleshooting/
Go to that page and see if it will load up at all, read up and proceed as the page instructs you.