[blitz3]

Hi i am having troubles connecting to the internet on my laptop. One day the internet wasn't connected and i haven't found a way to fix it. I did ipconfig and it said media disconnected for all of the adapters. I have a dlink wireless router. I tried a system restore back to the date when there was no internet problems, and it worked until i restarted my computer. The problem came back. I even tried using the USB adapter that came with my router, which did not work as well. Please help!

 

[2xg]

Hello and Welcome to TSF!

Try to Power Cycle and please report back if it's successful or not.
1.Save all your current work, close all open applications, then shut down your computer. Wait for a minute.
2.First, turn your Router off and wait for a couple of minutes.
3.Turn off your modem.
4.Disconnect all the ethernet cables that are connected to the router and modem and the PC.
5.Reconnect them and ensure that there are no loose connections in between them.
6.Now, switch on your PC and let it boot.
7.Switch on the modem first and after it gets initialized, switch on the router.

 

[blitz3]

hi, thanks for the advice. It did not work, unfortunately. I'm connected to the same internet on my PC. so maybe the router is not the problem. any suggestions?

 

[2xg]

More for you to try:

Have you done a System Restore? Restore it to a point where it was working. If it didn't work move to the next one.

==============================
Click on Start=> All Programs => Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt. Press enter after each command then if prompt to restart the computer, please restart.

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog
Restart the computer after.

==============================
From the troublesome computer verify that all your network services are Started from Control Panel=> switch to Classic View then Admin Tools=> Services:
• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Wireless Zero Configuration ( XP wireless configurations only)
• WLAN AutoConfig ( Vista wireless configurations only)
• Workstation

 

[blitz3]

Yes i have done a system restore. It fixed the problem temporarily , when i restarted my computer after the problem came back. I tried the commands and no changes, and all of the Services were turned on.

 

[2xg]

Uninstall/reinstall Network adapter from Device Manager, here's how. Please expand the Network Adapters only. To re-install the device, let Vista install it for you by restarting your computer. Just in case, have the CD Driver ready.

======================
If unsuccessful please change Auto IP to Manual IP, here's the guide.

 

[blitz3]

okay i tried the 1st step and i uninstalled every device in Network adapter. 2 of them re-installed, but now when i open the network center for my network it says "the settings saved on this computer for the network do not match the requirements of the network"

For the 2nd step "ipconfig/all" did not provide the information to change it manually. instead of showing subnet mask, and default gateway it just says media disconnected.

 

[2xg]

What's the Make and Model of your computer?

Can you please provide a Print Screen of your Device Manager and post it here, make sure to expand the Network Adapter?

 

[blitz3]

The message "the settings saved on this computer for the network do not match the requirements of the network" has gone away because i changed the my network settings to WPA-personal, TKIP. My laptop is an acer aspire 505-5827 AMD turion 62x2
The devices in the Network adapters section are Broadcom 800.11g network adapter, and Realtek RTL8319/810x family fast ethernet NIC.

when i did ipconfig/all this is what shows:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Will-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
NIC
Physical Address. . . . . . . . . : 00-16-36-AC-52-49
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : 00-16-CF-BB-48-A4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8cbd:9fac:16e1:ac17%12(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.172.23(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 134223567
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0D-D6-DD-9C-00-16-36-AC-52-49

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6E97CB7F-31E8-408C-AC66-4C2B6A6CC
005}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{3A15C7FA-8414-4FD7-A02F-31A2E0B57
25F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

 

[2xg]

Can you please change your Security setting one more time and this time choose the lowest one, WEP? Test your connection after. If it didn't work, please remove the Security for now until you get a stable connection.

Please post update.

 

[blitz3]

How do i remove the security? Could it possible be a problem with my network interface card? The wireless light on my laptop is flashing red, not sure what it means. I never really paid attention to the color of the light when it was still working.

 

[2xg]

Is there a Switch to turn on/off your wireless connection at the side of your laptop? Maybe a Function key from the keyboard?

To remove the Security temporarily, you have to logon to your router's configuration page. We'll put it back as soon as you're able to establish a wireless connection.

 

[blitz3]

Yes there is. i made sure the wireless lan was enabled. okay the security is removed

 

[2xg]

Have you tested your connection without a Security?

If you are using a 3rd party wireless software to gain access to the internet make sure the WZC(Wireless Zero Config.) is disabled from Control Panel's Services.