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Discussion Starter · #1 ·
Hello,
I have encountered a problem with my Memory card. I was able to view the content of the memory card on my camera, then when I inserted my memory card into my USB card reader on my Windows 7 laptop the following error occurred;
You need to format the disk in drive E: before you can use it
I have completed the following troubleshooting :
[Tutorial] how to fix error "You need to format the disk in drive" - YouTube
how to fix error "You need to format the disk in drive"
- I have attempted selecting numerouse drives however I get the same error when attempting to open mounted drive:
o:/ is not accessible
The request could not be performed because of an i/o device error
I have shut dow restarted my laptop
I inserted my card reading USB device into a different USB port
- a pop up window appeared stating:
Check disk for error
- I ran check disk for error
- ticking :automatically fix file system error
Half way through the scan the following pop up window appears :
- the disk is write protected
I am going around in circles and freaking out cos of the content on the memory card is important for me to access.
I am putting it out there , can any one please assist with additional troubleshooting ...
- Chrissy
 

· Global Moderator
Using Google to solve problems
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45,015 Posts
Did you try putting the memory card back in the camera? If that fails, you can try to recover your files from the card using the free TestDisk program. I have had the best luck with GetDataBack.
 

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Discussion Starter · #3 ·
Hi Spunk.Funk thanks for the post
When I put the SD memory card back into the Camera it states : unable to read card

I will give Getdataback a crack and let you know how I go.
 

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Discussion Starter · #4 ·
I have downloaded :
Download GetDataBack
-successfully

First Step is select the drive :
- Removable drive E:
( which I have done )

I clicked NEXT > there is no system files to choose from..... I am unable to click NEXT as it is greyed over.

I have clicked on all the Help options and I am at a loss how to move from step 2 to step 3
 
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