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Discussion Starter · #1 ·
ISSUE: On my desktop WiFi connection, I am unable to access certain websites occasionally, then 10 minutes later, I can access that website again. However, when I enable my VPN at that moment, I have no issues accessing these websites. It's a very odd situation where it's difficult for me to diagnose the problem as it occurs randomly for a few minutes then I am able to access those sites again.

I am not sure where to begin when it comes to diagnosing this problem.

The affected websites are: redflagdeals.com, and reddit.com

Please advise!

Is this a wired or wireless connection issue?
Wireless

How to run and post an ipconfig /all output of the computer(s) in question for review.
Microsoft Windows [Version 10.0.19043.1237]
(c) Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : RYZEN-DESKTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : 0C-9D-92-76-58-4C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Unknown adapter VPNUWireguard:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WireGuard Tunnel
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Unknown adapter ProtonVPN TUN:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ProtonVPN Tunnel
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Unknown adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-ProtonVPN Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-C9-CB-EB-15
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #5
Physical Address. . . . . . . . . : 90-CC-DF-9D-2B-56
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #6
Physical Address. . . . . . . . . : 92-CC-DF-9D-2B-55
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-01-A5-36-9F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi 4:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Dual Band Wireless-AC 7265 #2
Physical Address. . . . . . . . . : 90-CC-DF-9D-2B-55
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : October 4, 2021 1:47:17 PM
Lease Expires . . . . . . . . . . : October 7, 2021 8:56:40 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 90-CC-DF-9D-2B-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

C:\WINDOWS\system32>

Who is your Internet Service Provider (ISP)?
Cancom (Shaw Internet Resellers)

What type of Broadband connection are you using?
Cable

What is the exact Make and Model of your Modem, Router or Modem/Router Combo

  • Asus AC68U router
  • Thomson DCM475 modem

What version of windows/OSX are you running
Edition Windows 10 Pro
Version 21H1
Installed on ‎2021-‎02-‎17
OS build 19043.1237
Experience Windows Feature Experience Pack 120.2212.3530.0

What is the Name of the Anti-Virus, Security or Firewall Software installed from the problematic computer or if you have ever had a trial version on the PC
No Trial. Only running Windows 10 built-in Firewall
 

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Team Manager - Networking , Moderator - Micros
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4,229 Posts
When you're unable to connect to a particular website, open a command prompt and ping that site address. Ex: ping google.com then post the results.
You may have cached info from your VPN that's conflicting with your network connection when you aren't using the VPN.
If you can't reach a site, open a command prompt and type: ipconfig /flushdns and press Enter then reload the website
 

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Discussion Starter · #3 ·
When you're unable to connect to a particular website, open a command prompt and ping that site address. Ex: ping google.com then post the results.
You may have cached info from your VPN that's conflicting with your network connection when you aren't using the VPN.
If you can't reach a site, open a command prompt and type: ipconfig /flushdns and press Enter then reload the website
I have ran ipconfig /flushdns
Yet my requests are timed out.

I can't even ping google.com.. getting a request timed out error.
 

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Team Manager - Networking , Moderator - Micros
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4,229 Posts
When you have a disconnection, try pinging your router at 192.168.1.1. If you get a response then you're connected wirelessly to your router and the problem may be on your ISP or modem side.
If you get a time out pinging your router then the connection problem is between your computer and your router. You can check to make sure you still have an IP address assigned by your router by running IPconfig /all again then look under "Wireless LAN adapter Wi-Fi 4" and make sure you still have a 192.168.1.100 range address.

Try running an ethernet cable between your PC and your router as a test. That will narrow down whether it's just a wifi issue or something more. If you're familiar with Event Viewer, go through the System & App. logs to look for network related errors.
 

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Discussion Starter · #5 ·
When you have a disconnection, try pinging your router at 192.168.1.1. If you get a response then you're connected wirelessly to your router and the problem may be on your ISP or modem side.
If you get a time out pinging your router then the connection problem is between your computer and your router. You can check to make sure you still have an IP address assigned by your router by running IPconfig /all again then look under "Wireless LAN adapter Wi-Fi 4" and make sure you still have a 192.168.1.100 range address.

Try running an ethernet cable between your PC and your router as a test. That will narrow down whether it's just a wifi issue or something more. If you're familiar with Event Viewer, go through the System & App. logs to look for network related errors.
When my connection is unable to connect to the website, I can still ping my router.
After waiting for several minutes, the connection can be established with that website again, then it will go down again in a few minutes, then I will need to wait several minutes to establish connection to that website.

This cycle repeats itself over and over again.
 

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Team Manager - Networking , Moderator - Micros
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4,229 Posts
Clear out all your cookies and cache in your web browsers. Are you able to connect to other websites when your connection appears to go down? If yes, the problem is more likely with that website or a DNS issue.
  • If you are Not able to connect to any websites at all, switch to a hard wired ethernet connection.
  • If you still can't connect to any websites with a wired ethernet conection, then your problem may lie somewhere from your router back to your ISP. Update router firmware, call ISP, have them check your modem logs for disconnects.
  • Don't forget to check your connection while in Safe Mode with Networking.
 

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Discussion Starter · #7 ·
Clear out all your cookies and cache in your web browsers. Are you able to connect to other websites when your connection appears to go down? If yes, the problem is more likely with that website or a DNS issue.
After clearing out cookies and cache, I am still unable to connect to that specified website periodically while I can connect to other websites without any issues.
I am using Cloudflare as DNS.
 

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Team Manager - Networking , Moderator - Micros
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Sounds more like a DNS issue or a problem with that website, assuming you don't have any other security or antivirus type apps interfering. Temporarily change your DNS server to Google's public servers - 8.8.8.8 or 8.8.4.4.
 

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Discussion Starter · #9 ·
Sounds more like a DNS issue or a problem with that website, assuming you don't have any other security or antivirus type apps interfering. Temporarily change your DNS server to Google's public servers - 8.8.8.8 or 8.8.4.4.
I don't have any antivirus nor security apps installed. I only have Windows Firewall enabled.

I tried changing the DNS, but the problem still occurs.

Even my pings to google are weird...

C:\Users\Will>ping google.ca -t

Pinging google.ca [142.250.69.195] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 142.250.69.195: bytes=32 time=16ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=15ms TTL=117
Reply from 142.250.69.195: bytes=32 time=17ms TTL=117
Reply from 142.250.69.195: bytes=32 time=38ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=15ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=18ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=15ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=18ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=17ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=16ms TTL=117
Reply from 142.250.69.195: bytes=32 time=13ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117
Reply from 142.250.69.195: bytes=32 time=14ms TTL=117

Ping statistics for 142.250.69.195:
Packets: Sent = 48, Received = 35, Lost = 13 (27% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 38ms, Average = 14ms
Control-C
^C
C:\Users\Will>
I am pretty closed to wiping my System, and starting new. If that doesn't work, I might even go as far as replacing my router with a new WiFi 6 mesh setup.
The problem is, I don't have this problem on any of my other devices, so it can't be a router or modem problem.
 

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Team Manager - Networking , Moderator - Micros
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4,229 Posts
  • Keep using Google's DNS
  • Unplug the power cords for your modem and router for about 5 mins then turn them back on and let them boot up
  • Open a command prompt and type ipconfig /flushdns and press enter, then type netsh winsock reset and press enter
  • Reboot the computer and use it for an hour like that and see if anything changes.
 

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51,472 Posts
Have you tried a lengthy session of pings to your router? I'd think first you'd like to know if it's an internal network issue.
 

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Discussion Starter · #13 ·
  • Keep using Google's DNS
  • Unplug the power cords for your modem and router for about 5 mins then turn them back on and let them boot up
  • Open a command prompt and type ipconfig /flushdns and press enter, then type netsh winsock reset and press enter
  • Reboot the computer and use it for an hour like that and see if anything changes.
I just followed everything to the tee. My problem still persists.
 

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Discussion Starter · #14 ·
Have you tried a lengthy session of pings to your router? I'd think first you'd like to know if it's an internal network issue.
Here is the long ping.. I'm not sure if this is long enough, let me know if it isn't.

Microsoft Windows [Version 10.0.19043.1237]
(c) Microsoft Corporation. All rights reserved.

C:\Users\Will>ping 192.168.1.1 -t

Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=7ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=13ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=6ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=12ms TTL=64
Reply from 192.168.1.1: bytes=32 time=33ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=9ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=15ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=34ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=7ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time=56ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=12ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=112ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=104ms TTL=64
Reply from 192.168.1.1: bytes=32 time=91ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=25ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=7ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=137ms TTL=64
Reply from 192.168.1.1: bytes=32 time=109ms TTL=64
Reply from 192.168.1.1: bytes=32 time=183ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=17ms TTL=64
Reply from 192.168.1.1: bytes=32 time=56ms TTL=64
Reply from 192.168.1.1: bytes=32 time=16ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=3ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=4ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
Reply from 192.168.1.1: bytes=32 time=2ms TTL=64
Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
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Request timed out.
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Ping statistics for 192.168.1.1:
Packets: Sent = 691, Received = 690, Lost = 1 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 383ms, Average = 4ms
Control-C
^C
C:\Users\Will>
 

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Well, it looks like you get to the router fine. Do other computers on the same network have similar issues.?
 

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Team Manager - Networking , Moderator - Micros
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I just followed everything to the tee. My problem still persists.
Try running a trace route command to the problem website when you can connect to it and when the connection breaks. That may show where the path fails. At a command prompt> tracert website.com

I still think it's a DNS issue or a problem with that website, or some other program running on your PC. I'd temporarily uninstall your VPN or run Windows in Safe Mode.
 

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Discussion Starter · #17 ·
Well, it looks like you get to the router fine. Do other computers on the same network have similar issues.?
No, my mobile phone doesn't have any issues accessing that website. My pihole appears to not have any issues either while performing a traceroute command.
Try running a trace route command to the problem website when you can connect to it and when the connection breaks. That may show where the path fails. At a command prompt> tracert website.com

I still think it's a DNS issue or a problem with that website, or some other program running on your PC. I'd temporarily uninstall your VPN or run Windows in Safe Mode.
This is ran from my Windows 10 problematic PC
Microsoft Windows [Version 10.0.19043.1237]
(c) Microsoft Corporation. All rights reserved.

C:\Users\Will>tracert redflagdeals.com

Tracing route to redflagdeals.com [184.72.203.64]
over a maximum of 30 hops:

1 * * * Request timed out.
2 8 ms 8 ms 9 ms 24.86.64.1
3 10 ms 9 ms 10 ms rc1bb-be118-1.vc.shawcable.net [64.59.147.201]
4 10 ms 8 ms 10 ms rc1st-be25.vc.shawcable.net [66.163.69.198]
5 * * * Request timed out.
6 9 ms 8 ms 22 ms te0-0-0-1.994.rcr21.yvr01.atlas.cogentco.com [38.142.1.81]
7 12 ms 13 ms 13 ms be3247.ccr22.sea02.atlas.cogentco.com [154.54.27.161]
8 51 ms 39 ms 33 ms be2029.ccr32.slc01.atlas.cogentco.com [154.54.86.109]
9 43 ms 43 ms 43 ms be3038.ccr22.den01.atlas.cogentco.com [154.54.42.98]
10 56 ms 55 ms 54 ms be3036.ccr22.mci01.atlas.cogentco.com [154.54.31.90]
11 64 ms 70 ms 64 ms be2433.ccr32.dfw01.atlas.cogentco.com [154.54.3.213]
12 65 ms 66 ms 70 ms be2764.ccr41.dfw03.atlas.cogentco.com [154.54.47.214]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Users\Will>
This was ran from my pihole running Raspbmc
[email protected]:~ $ traceroute redflagdeals.com
traceroute to redflagdeals.com (184.72.203.64), 30 hops max, 60 byte packets
1 192.168.1.1 (192.168.1.1) 0.829 ms 0.664 ms 0.617 ms
2 24.86.64.1 (24.86.64.1) 9.033 ms 8.763 ms 8.533 ms
3 rc1bb-be118-1.vc.shawcable.net (64.59.147.201) 9.647 ms 10.094 ms 11.104 ms
4 rc1st-be25.vc.shawcable.net (66.163.69.198) 67.406 ms 11.643 ms 66.579 ms
5 209.205.110.001.a29-3601.cipherkey.net (209.205.110.1) 10.174 ms 9.606 ms 10.013 ms
6 te0-0-0-1.994.rcr21.yvr01.atlas.cogentco.com (38.142.1.81) 10.219 ms 9.689 ms 9.335 ms
7 be3238.ccr21.sea02.atlas.cogentco.com (154.54.1.5) 12.591 ms be3247.ccr22.sea02.atlas.cogentco.com (154.54.27.161) 12.716 ms be3238.ccr21.sea02.atlas.cogentco.com (154.54.1.5) 12.842 ms
8 be3284.ccr21.slc01.atlas.cogentco.com (154.54.44.74) 34.142 ms be2085.ccr21.slc01.atlas.cogentco.com (154.54.2.198) 35.780 ms be2042.ccr32.slc01.atlas.cogentco.com (154.54.89.102) 34.990 ms
9 be3037.ccr21.den01.atlas.cogentco.com (154.54.41.146) 44.928 ms be3038.ccr22.den01.atlas.cogentco.com (154.54.42.98) 44.757 ms be3037.ccr21.den01.atlas.cogentco.com (154.54.41.146) 43.880 ms
10 be3036.ccr22.mci01.atlas.cogentco.com (154.54.31.90) 56.027 ms be3035.ccr21.mci01.atlas.cogentco.com (154.54.5.90) 55.499 ms be3036.ccr22.mci01.atlas.cogentco.com (154.54.31.90) 63.937 ms
11 be2432.ccr31.dfw01.atlas.cogentco.com (154.54.3.133) 64.898 ms be2433.ccr32.dfw01.atlas.cogentco.com (154.54.3.213) 64.707 ms be2432.ccr31.dfw01.atlas.cogentco.com (154.54.3.133) 64.527 ms
12 be2764.ccr41.dfw03.atlas.cogentco.com (154.54.47.214) 67.393 ms 66.452 ms 64.525 ms
13 38.122.38.242 (38.122.38.242) 64.723 ms 38.142.85.58 (38.142.85.58) 64.439 ms 63.921 ms
14 * * *
15 15.230.48.48 (15.230.48.48) 85.035 ms 15.230.48.30 (15.230.48.30) 64.289 ms 15.230.48.56 (15.230.48.56) 82.559 ms
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 52.93.28.234 (52.93.28.234) 93.805 ms 52.93.29.0 (52.93.29.0) 89.850 ms 52.93.29.2 (52.93.29.2) 91.226 ms
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *
[email protected]:~ $
They were both ran when my Windows PC couldn't connect to the problematic website.

Unfortunately, I cannot run Safe Mode with Networking as that disables the WiFi driver that I need to access the internet, but I will try to uninstall my VPN software.
 

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Team Manager - Networking , Moderator - Micros
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I couldn't get anything useful out of that. Some of the time outs may be servers that are configured to not respond and some are AWS hosting servers.
Safe mode w/Networking shouldn't disable your NIC drivers...W/O sitting in front of your computer to see what else is running and verify things are configured correctly, my only other suggestions are to go through error logs in Event Viewer and run a wired connection.
 

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112 Posts
Discussion Starter · #19 ·
I couldn't get anything useful out of that. Some of the time outs may be servers that are configured to not respond and some are AWS hosting servers.
Safe mode w/Networking shouldn't disable your NIC drivers...W/O sitting in front of your computer to see what else is running and verify things are configured correctly, my only other suggestions are to go through error logs in Event Viewer and run a wired connection.
Thanks for the suggestions
Yeah, it's quite odd that my WiFi drivers aren't enabled in Safe Mode with Networking.
Is there anything that I can do to fix that so I can troubleshoot?
 

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Registered
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112 Posts
Discussion Starter · #20 ·
I couldn't get anything useful out of that. Some of the time outs may be servers that are configured to not respond and some are AWS hosting servers.
Safe mode w/Networking shouldn't disable your NIC drivers...W/O sitting in front of your computer to see what else is running and verify things are configured correctly, my only other suggestions are to go through error logs in Event Viewer and run a wired connection.
I have managed to get my desktop PC connected with an ethernet cable in Safe Mode with Networking.
 
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