my friend has a problem:
everytime he clicks start -> turn off computer, nothing happens and his mouse turns into loading mode for about 10 minutes. after that it doesn't turn off and he still can run programs as normal.
also could be something running in the background. provide a bit more info. ask your friend if he installed any software lately. also on his computer click on start -> run -> type in "msconfig" withouth the "". then see all of the programs running in the background and uncheck anything that he doesnt need running. consult with him first though.
also try scanning his computer for any spyware and viruses. good luck
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