hi all, I'm looking for some help with a problem which has been driving me nuts for the last 3 or 4 days.
on my previous windows installation, I found that I could not install or uninstall any software without the OS rebooting part way through, so I thought, it's about time to reinstall anyway, why not !
on reinstalling XP, it turns out that after I've installed one or two programs this starts happening again.
on 2 occassions this has resulted in a blue screen stop and dump message (when I turned off auto-rebooting) which indicated some memory addresses.
I've looked into,
MSI package reinstallation (if someone can help me out on this that'd be great, I could only find info for win9X-win2k)
Viruses - there were 2 possibles, but both turned out not to be resident when using the symantec removal utilities for them.
Hardware - memory and HDD's turned out to be fine according to a couple of different test utils.
chkdsk - turned up no errors
swap file reconstruction - used a utility from tucows to reconstruct the swap file, still no luck, I'll probably try deleting the file outside the OS next and letting it recreate.
removing resident programs & useless startup programs - still happens.
has anyone even heard of this happening before ... I had great difficulty tracking down any information whatsoever.
help me tech support forums ... you're my only hope ... *bzzt*
MJM
(if anyone needs additional info, I'll be happy to post it ... just looking for information/links to possibilities at the moment though).
on my previous windows installation, I found that I could not install or uninstall any software without the OS rebooting part way through, so I thought, it's about time to reinstall anyway, why not !
on reinstalling XP, it turns out that after I've installed one or two programs this starts happening again.
on 2 occassions this has resulted in a blue screen stop and dump message (when I turned off auto-rebooting) which indicated some memory addresses.
I've looked into,
MSI package reinstallation (if someone can help me out on this that'd be great, I could only find info for win9X-win2k)
Viruses - there were 2 possibles, but both turned out not to be resident when using the symantec removal utilities for them.
Hardware - memory and HDD's turned out to be fine according to a couple of different test utils.
chkdsk - turned up no errors
swap file reconstruction - used a utility from tucows to reconstruct the swap file, still no luck, I'll probably try deleting the file outside the OS next and letting it recreate.
removing resident programs & useless startup programs - still happens.
has anyone even heard of this happening before ... I had great difficulty tracking down any information whatsoever.
help me tech support forums ... you're my only hope ... *bzzt*
MJM
(if anyone needs additional info, I'll be happy to post it ... just looking for information/links to possibilities at the moment though).