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Discussion Starter #1
I don't know if this will help at all, but It's worth a shot and I don't know what else to do. I know I have some stupid about: blank browser hijacker that I don't know how to get rid of without paying money, but I refuse to do that. I simply won't award people further for destroying my computer. I've had this computer for almost 2 years and someone finally successfully managed to do some damage.

These are some of my computers symptoms..

As far as I know I can't use cntrl alt del now. All it does is show me that i'm the user and asks if I want to disconnect or log off. Maybe that's an easy fix. I don't know so I figured I'd mention it.

I can't use my right click button on my mouse at all. That's a major hassle and I can't figure out how to fix it myself.

When I tried to turn on my computer this morning it said that there was no disk in drive A several times before letting me get to my desktop (I mean i've been yelled at for having a disk in there lol..who hasn't?, but never for not having one in there) so i'm assuming it's having trouble reading my OS or something. Then when i was on for about 10 seconds I got annoying error messages saying I just recovered from a major system error.

..And as I said before..I know I have the About: blank thing that I guess is a browser hijacker, but it doesn't do some of the things that i've read it's supposed to. Mostly it just crashes my browser and says about blank over it. ..But maybe it is the cause for all of my other errors. I'm not sure, but I need my computer back.

Also, one more thing I forgot to mention that is probably pretty major is that my problems all happened when I got a message when I turned on my internet asking if I wanted to install winfixer 2005 and I got a bad feeling about that one especially and I didn't even want to X out of it..I wanted to ctrl alt del out of it, but I didn't even see it showing up in there so I Xd out of it and it started installing stuff anyway.

Well these are my computer problems I can think of at the moment so I hope someone here can help me. I have faith in you all.

This is my log. I hope it shows something..

Logfile of HijackThis v1.99.1
Scan saved at 7:44:39 AM, on 10/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\PROGRA~1\COMMON~1\AOL\110078~1\EE\AOLHOS~1.EXE
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINDOWS\system32\ntvdm.exe
C:\PROGRA~1\COMMON~1\AOL\110078~1\EE\AOLServiceHost.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\America Online 9.0a\shellmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Documents and Settings\Kellye Kruesel\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\System32\mljgh.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1100785988\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL.EXE" -b
O4 - Startup: Event Minder Reminders.lnk = C:\HALLMARK\EMREMIND.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playweb12.pogo.com/game/deluxe/insaniquarium/popcaploader_v6.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A9D30777-E0CA-4480-86D2-97C5B3B4311A}: NameServer = 205.188.146.145
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: mljgh - C:\WINDOWS\System32\mljgh.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
 

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Administrator
Joined
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4,870 Posts
Hello and welcome to TSF

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions. If necessary, please ask any questions before proceeding with the procedures below.
_________________________________________________

Please download Cleanup! or use this (Alternate Link) if the main link does not work and install it. You will use this later.
_________________________________________________

Please download VundoFix.exe to your desktop.

  • Double-click VundoFix.exe to extract the files
  • This will create a VundoFix folder on your desktop.
  • After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.
  • Once in safe mode open the VundoFix folder and doubleclick on KillVundo.bat
  • Please type the following file path (make sure to enter it exactly as below)

    • C:\WINDOWS\System32\mljgh.dll

  • Press Enter to continue with the fix.
  • Please type the following file path (make sure to enter it exactly as below)


  • C:\WINDOWS\System32\hgjlm* (This will be the vundo filename spelt backwards)

  • Press Enter to continue with the fix.
  • The fix will run then HijackThis will open, if it does not open automatically please open it manually.
  • In HiJackThis, please place a check next to the following items and click FIX CHECKED:

    • O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
      O2 - BHO: MSEvents Object - {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - C:\WINDOWS\System32\mljgh.dll
      O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
      O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
      O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
      O20 - Winlogon Notify: mljgh - C:\WINDOWS\System32\mljgh.dll

  • After you have fixed these items, close Hijackthis.
  • Press enter to exit the program then manually reboot your computer.
  • Once your machine reboots please continue with the instructions below.
_________________________________________________

Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:

Click Options
Move the slider button down to Custom CleanUp!

Check the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Uncheck the following :
  • Scan local drives for temporary files

*WARNING* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will need to use another utility.

Click OK, Press the CleanUp! button to start the program and reboot your system in Normal Mode when prompted.
_________________________________________________

Perform an online scan with Internet Explorer with Panda ActiveScan
** Click on Free Use ActiveScan located on the top right hand corner **
  1. Click Scan your PC and a pop up window will appear. *Ensure that your pop up blocker doesn't block it.*
  2. Click Scan Now
  3. * Enter your e-mail address then click Scan Now. * It will begin downloading Panda's ActiveX controls (8MB) *
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

** You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report **
** Turn off the real time scanner of any existing antivirus program while performing the online scan**

_________________________________________________

Copy the results of the Panda Scan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder.
 

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7 Posts
Discussion Starter #3
When I went into safe mode and did the Vundo thing it actually just seemed to cause more problems. I got it open and then I lost my keyboard so I had to restart and then when I entered all the codes in it didn't open hijack this and all I couldn't get to the desktop and all i had was the black screen... I don't know if I entered something wrong or what...............
 

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Administrator
Joined
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4,870 Posts
Hi AnnoyedNetGirl

Lets try another approach.

Download VirtumundoBeGone

* Run the VirtumundoBeGone.exe tool
* Click Save- Desktop- Save
* Close all running programs (including your Internet Browser)
* Double-click VirtumundoBeGone.exe on the desktop
* Click Run if asked
* Click Start
* Click Yes

When its done, reboot and post the log that is created on your desktop called VBG.TXT.
 

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7 Posts
Discussion Starter #5
[10/30/2005, 10:51:01] - Starting Process...
[10/30/2005, 10:51:01] - Looking for Browser Helper Object [MSEvents Object]
[10/30/2005, 10:51:01] - 1: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - AcroIEHlprObj Class
[10/30/2005, 10:51:01] - 2: {549B5CA7-4A86-11D7-A4DF-000874180BB3} -
[10/30/2005, 10:51:01] - WARNING: 2: {549B5CA7-4A86-11D7-A4DF-000874180BB3} - BHO Name is blank.
[10/30/2005, 10:51:01] - Checking for WinLogon Notify reference. (File: )
[10/30/2005, 10:51:01] - Couldn't find in Winlogon Notify. Ignoring {549B5CA7-4A86-11D7-A4DF-000874180BB3}.
[10/30/2005, 10:51:01] - 3: {5CA3D70E-1895-11CF-8E15-001234567890} - DriveLetterAccess
[10/30/2005, 10:51:01] - 4: {FC148228-87E1-4D00-AC06-58DCAA52A4D1} - MSEvents Object
[10/30/2005, 10:51:01] - Found MSEvents Object!
[10/30/2005, 10:51:01] - File location: C:\WINDOWS\System32\mljgh.dll
[10/30/2005, 10:51:01] - Attempting to kill C:\WINDOWS\System32\mljgh.dll
[10/30/2005, 10:51:01] - Terminating Process: RUNDLL32.EXE
[10/30/2005, 10:51:01] - Terminating Process: IEXPLORE.EXE
[10/30/2005, 10:51:01] - Disabling Automatic Shell Restart
[10/30/2005, 10:51:01] - Terminating Process: EXPLORER.EXE
[10/30/2005, 10:51:02] - Suspending the NT Session Manager System Service
[10/30/2005, 10:51:02] - Terminating Windows NT Logon/Logoff Manager
[10/30/2005, 10:51:02] - Re-enabling Automatic Shell Restart
[10/30/2005, 10:51:02] - Renaming C:\WINDOWS\System32\mljgh.dll -> C:\WINDOWS\System32\mljgh.dll.vir
[10/30/2005, 10:51:02] - File rename was unsucessful. Rename operation sent to SMSS for next reboot.
[10/30/2005, 10:51:02] - Removing Registry references to {FC148228-87E1-4D00-AC06-58DCAA52A4D1}
[10/30/2005, 10:51:02] - Adding Internet Explorer Protection (Kill ActiveX) for {FC148228-87E1-4D00-AC06-58DCAA52A4D1}
[10/30/2005, 10:51:02] - Removing Winlogon Notify Entry: mljgh
[10/30/2005, 10:51:02] - BHO list has been changed! Starting over...
[10/30/2005, 10:51:02] - 1: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - AcroIEHlprObj Class
[10/30/2005, 10:51:02] - 2: {549B5CA7-4A86-11D7-A4DF-000874180BB3} -
[10/30/2005, 10:51:02] - WARNING: 2: {549B5CA7-4A86-11D7-A4DF-000874180BB3} - BHO Name is blank.
[10/30/2005, 10:51:02] - Checking for WinLogon Notify reference. (File: )
[10/30/2005, 10:51:02] - Couldn't find in Winlogon Notify. Ignoring {549B5CA7-4A86-11D7-A4DF-000874180BB3}.
[10/30/2005, 10:51:02] - 3: {5CA3D70E-1895-11CF-8E15-001234567890} - DriveLetterAccess
[10/30/2005, 10:51:02] - 4: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} -
[10/30/2005, 10:51:02] - WARNING: 4: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - BHO Name is blank.
[10/30/2005, 10:51:02] - Checking for WinLogon Notify reference. (File: )
[10/30/2005, 10:51:02] - Couldn't find in Winlogon Notify. Ignoring {FDD3B846-8D59-4ffb-8758-209B6AD74ACC}.
[10/30/2005, 10:51:02] - Finished searching for [MSEvents Object]
[10/30/2005, 10:51:02] - Finishing up...
[10/30/2005, 10:51:02] - Enabling Automatic Reboot on STOP Error.
[10/30/2005, 10:51:02] - Attempting to Restart via STOP error (Blue Screen!)
 

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Registered
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7 Posts
Discussion Starter #7
here's my new log

Logfile of HijackThis v1.99.1
Scan saved at 4:11:52 PM, on 10/30/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINDOWS\system32\ntvdm.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\PROGRA~1\COMMON~1\AOL\110078~1\EE\AOLHOS~1.EXE
C:\PROGRA~1\COMMON~1\AOL\110078~1\EE\AOLServiceHost.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\svchost.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\Kellye Kruesel\Desktop\HijackThis.exe
C:\Program Files\America Online 9.0a\waol.exe
C:\WINDOWS\System32\taskmgr.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1100785988\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\America Online 9.0a\AOL.EXE" -b
O4 - Startup: Event Minder Reminders.lnk = C:\HALLMARK\EMREMIND.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://playweb12.pogo.com/game/deluxe/insaniquarium/popcaploader_v6.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
 

·
TSF Security Manager, Emeritus
Joined
·
52,197 Posts
How is your system behaving now? It appears we have killed vundo. Some of these instructions may seem repetitve, but please follow them in the order laid out.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Download Ewido Security Suite
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link doesn't work) and install it.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility.


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:
  • Delete Newsgroup cache
    [*]Delete Newsgroup Subscriptions
    [*]Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers.

Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click Complete System Scan to begin scanning.
  • Click OK when prompted to clean files
With the first file it prompts to clean, select the option:
  • "Perform action on all infections"
  • .Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour.

Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

WildTangent - This is an online gaming package that is installed by a number of third party applications and even OEMs, ISPs and AIM. The games aspect of this is really rather cool. The being installed without you asking for it isn't cool at all. They collect information about you and your usage. We recommend uninstalling it.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain


Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Program Files\WildTangent

Restart in normal mode now.

Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner
  1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  2. Click Scan Now
  3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan


Restart and run a new HijackThis scan. Save the log file and post it here.
 

·
Registered
Joined
·
7 Posts
Discussion Starter #9 (Edited)
Thank you both so much. My computer seems to be running just fine for now and I will do the rest of the steps on tuesday when I get home from work. Mondays I'm gone from 7 am to some time after 10 pm Ugh so I don't want you to think i'm not taking your advice to heart and I may need some help on Tuesday so please don't forget about me. Thanks so much again for your help though. At least my computer is useable for now.

Oh and btw my mouse works just fine again since the help, but my ctrl alt del still doesn't show me the programs. It just shows me that i'm the user and I was wondering if I accidentally did something and what i need to do to get it back.
 

·
Administrator
Joined
·
4,870 Posts
Hi AnnoyedNetGirl

The problem with taskmgr is probably caused by group policies. You can access taskmgr but certain tabs are removed thru group policies. These can be undone using this reg file:-

http://www.kellys-korner-xp.com/regs_edits/TaskManager_Reset.reg

I do suggest though that before you make any changes or adjustments to your registry that you make a backup first.
 
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