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Discussion Starter #1
It goes through everything, then a box pops up the says:

Setup was unable to initialize. Please look at the logs in C:\Windows for more
information

I have Windows XP Professional Service Pack 3. Any help would be appreciated - I don't want to go to IE 8 & have to go to IE 7 for my bank's
new security processes.

thanks!!!
 

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Team Manager, Microsoft Support
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Use your Windows Search to find Log Files. Since there's a lot there, zero in on the date of the event and see what the file relating to your problem says. It will be in plain text so you'll have no trouble reading it.
 
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