Hi Jo
It's impossible to say where it could have come from. However, I would suggest you download HijackThis - this program will help us determine if there is any spyware/malware on your computer.
We'll then have a look and provide instructions to clean your system, if required. Please note that the HJT forum is constantly busy, so I would ask that you be patient while waiting for a reply.
It's impossible to say where it could have come from. However, I would suggest you download HijackThis - this program will help us determine if there is any spyware/malware on your computer.
- Create a folder at C:\HJT and move HijackThis.exe there.
- Make sure you close down EVERY open window and close ALL browser windows. The only thing that should be open is the HijackThis program.
- Run a scan and save the log file.
- Copy the text file (Ctrl+A then Ctrl+C) and paste it (Ctrl+V) in a new thread in the HJT Forum (do not attach it or post it here).
- Do not fix any entries in HijackThis since they may be harmless.
[*]Make sure to include the System information at the top of the log as well.
We'll then have a look and provide instructions to clean your system, if required. Please note that the HJT forum is constantly busy, so I would ask that you be patient while waiting for a reply.
