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Hello,
Thank you to those who helped me with my other computer and we are reformatting it now. My laptop is also having troubles. Nortons said it had a Trojan SuperSpider. I ran Ewido and it appears to have taken care of it since the thing from Nortons has gone away. But now when I set my homepage everytime I try to do an operation on the computer a spyware Guard thing comes up saying that the following address is changing my homepage do I want to revert to the old or keep the new. I have to do this constantly while working on my computer. Is it being hijacked. I have run all the programs on the computer that are suggested b those in this group. Here is my hijackthis log file. Here is the address trying to change my site http://win.eto.com/hp.htm?id=0. I had posted this on the general security site at first and they told me to post here. Sorry for posting in so many places. Any help is appreciated.
Amy

Logfile of HijackThis v1.99.1
Scan saved at 1:29:49 PM, on 9/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\D-Link\AirXpert Utility\AirXCFG.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
C:\WINDOWS\System32\sysbho.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\NETGEAR\WG111T Configuration Utility\wlan111t.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://win-eto.com/sp.htm?id=0
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://win-eto.com/sp.htm?id=0
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=0
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://win-eto.com/sp.htm?id=0
R3 - Default URLSearchHook is missing
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [D-Link AirXpert Utility] C:\Program Files\D-Link\AirXpert Utility\AirXCFG.exe
O4 - HKLM\..\Run: [ANIWZCSService] C:\Program Files\Alpha Networks\ANIWZCS Service\WZCSLDR.exe
O4 - HKLM\..\Run: [kjur] C:\WINDOWS\kjur.exe
O4 - HKLM\..\Run: [System Redirect] C:\WINDOWS\System32\sysbho.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\ypager.exe" -quiet
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: NETGEAR WG111T Smart Wizard.lnk = ?
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0220435C-EB5D-49AE-DD1F-48312A97686C} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/kavwebscan_unicode.cab
O16 - DPF: {12C4EEC6-EB0C-3C5E-3C6D-15857AACAB5A} - http://69.50.182.94/1/rdgUS896.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAccessVerisign/ie/bridge-c7.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {1B2B17DC-2FE5-7443-B70A-107B26A208BD} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {2D589CC3-882A-4F12-27CD-52B1566864D5} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {3273567D-265E-61DB-1D25-1BAF35E2C9F5} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {34E89AE0-BCA6-4A1A-FB0E-3C5A3741EC8B} - http://69.50.182.94/1/rdgUS896.exe
O16 - DPF: {3A5DFD56-CABC-612D-DD60-2B2662B2CF7E} - http://69.50.182.94/1/rdgUS896.exe
O16 - DPF: {3F37245C-790F-74B6-003F-201F7E8CD460} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {4B70F7B5-B9BA-10E7-EB09-38122C937171} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {4D251604-D00B-0377-70D0-69BB21ABA755} - http://69.50.182.94/1/rdgUS896.exe
O16 - DPF: {51A26082-687E-2A15-6A9D-79C213B962A4} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {775B6C68-853F-1885-333C-5A45271464E9} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - AppInit_DLLs: sysmain.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
 

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TSF Security Manager, Emeritus
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Hi Amy - this forum is where to post HJT logs. Also, please do not attach them, just copy and paste any and all logs into your reply. It makes it easier for us all to review.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.

Download smitRem.exe and save the file to your desktop.
Double click on the file and it will extract it’s files into it's own folder on the desktop. Do not run it yet.

Open Ewido and update it's definitions. Do NOT scan yet.

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers.

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply


Open Ad-aware again. Run a scan and remove all it finds.


Run Ewido:
  • Click [Scanner]
  • Click [Complete System Scan] to begin scanning.
  • Click [OK] when prompted to clean files
  • With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click [OK].
  • Once finished, click the [Save report] button
  • Save the report to your desktop
Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" if present.


Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

Security iGuard

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://win-eto.com/sp.htm?id=0
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://win-eto.com/sp.htm?id=0
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=0
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://win-eto.com/sp.htm?id=0
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [Security iGuard] C:\Program Files\Security iGuard\Security iGuard.exe
O4 - HKLM\..\Run: [kjur] C:\WINDOWS\kjur.exe
O4 - HKLM\..\Run: [System Redirect] C:\WINDOWS\System32\sysbho.exe
O16 - DPF: {0220435C-EB5D-49AE-DD1F-48312A97686C} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {12C4EEC6-EB0C-3C5E-3C6D-15857AACAB5A} - http://69.50.182.94/1/rdgUS896.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/M...e/bridge-c7.cab
O16 - DPF: {1B2B17DC-2FE5-7443-B70A-107B26A208BD} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {2D589CC3-882A-4F12-27CD-52B1566864D5} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {3273567D-265E-61DB-1D25-1BAF35E2C9F5} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {34E89AE0-BCA6-4A1A-FB0E-3C5A3741EC8B} - http://69.50.182.94/1/rdgUS896.exe
O16 - DPF: {3A5DFD56-CABC-612D-DD60-2B2662B2CF7E} - http://69.50.182.94/1/rdgUS896.exe
O16 - DPF: {3F37245C-790F-74B6-003F-201F7E8CD460} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {4B70F7B5-B9BA-10E7-EB09-38122C937171} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {4D251604-D00B-0377-70D0-69BB21ABA755} - http://69.50.182.94/1/rdgUS896.exe
O16 - DPF: {51A26082-687E-2A15-6A9D-79C213B962A4} - http://69.50.182.94/1/rdgUS1733.exe
O16 - DPF: {775B6C68-853F-1885-333C-5A45271464E9} - http://69.50.182.94/1/rdgUS1733.exe
O20 - AppInit_DLLs: sysmain.dll


Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\Program Files\Security iGuard
C:\WINDOWS\kjur.exe
C:\WINDOWS\System32\sysbho.exe
sysmain.dll<<<<find this via Start>Search


Restart and run a new HijackThis scan. Save the log file and post it here.

Perform an online scan with Internet Explorer with Panda ActiveScan - requires Internet Explorer

  1. Click on the Scan your PC button & a 'pop up' window shall appear. * ensure that your pop up blocker doesn't block it
  2. Click On 'Scan Now'
  3. Enter your e-mail address & click 'Scan Now' ...begins downloading Panda's ActiveX controls.- 8MB
  4. Begin the scan by selecting My Computer
    * You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
  5. If it finds any malware, it will offer you a report. Click on see report
  6. Then click Save report
  7. Post the contents of the report in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan

So I need logs from:

smitfiles.txt
Ewido
HJT
Panda ActiveScan
 

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Thank you for the help

I will work on this tonight and tomorrow and get back with you on my new HJT log as soon as possible.

Amy
 
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