Tech Support banner

Status
Not open for further replies.
1 - 5 of 5 Posts

·
Registered
Joined
·
2 Posts
Discussion Starter #1
Im not sure if this is the right place to ask this ???

Each time i log on avast comes up sayin
A Trojan Horse Has Been Detected
File Name: C:\Windows\System32\winacpi.dll
Malware Name: Win32:Cimuz [Trj]
Malware Type: Trojan Horse
VPS Version: 0544-7, 03/11/2005
Each time i click delete or move to chest it comes up sayin cannot process
and each time i try to delete it manually it says access is denied

what does this mean ???
and i think it may be responsible for making my computer run slow and freze all the time !! Can some one please help me :4-dontkno
 

·
Registered
Joined
·
380 Posts
If it were me- I would do the following:
Make sure have all Avast / Windows updates.
Down load / install Windows Beta Spyware: http://www.microsoft.com/athome/security/spyware/software/default.mspx

Back up important files/ registry.
Shut off system restore.
Re-start in safe mode.

In safe mode- run Windows Beta Spyware program and follow its instructions.
When complete- run Avast again.

Re-start in regular mode.
Go to Trend Micro and do an on-line scan.
http://housecall.trendmicro.com/

This will hopefully have gotten rid of it for you.

Andy
 

·
Henry
Joined
·
3,490 Posts
Also try the spyware removers in my signature. If that doesn't work, then follow the instructions for HijackThis in my signature.
 
1 - 5 of 5 Posts
Status
Not open for further replies.
Top