Hi and Welcome to TSF
Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.
Also make sure you are using the the latest version (1.99.1) of HijackThis and it's installed in it's own folder on the root drive. (C:\HJT)
*Note* Though your not complaining of an NT shutdown error (concerning msblast.exe) I would still run the removal tool for it just in case. MOre info can be found here...http://www.pchell.com/virus/msblast.shtml
Download and install CleanUp! but do not run it yet.
*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.
Download, install, and update Ewido Security Suite
After the updates are installed, exit Ewido
Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible.
Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure it’s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then back on to remove the infection from the restore folder and create a clean restore point.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove the following if listed.
WeatherBug
MyWay\myBar
Viewpoint
Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us4nb.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/info/e-center-p
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us4nb.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us4nb.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us4nb.hpwis.com/
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\2.bin\MYBAR.DLL
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\2.bin\MYBAR.DLL
O4 - HKLM\..\Run: [windows auto update] msblast.exe
O4 - HKLM\..\Run: [mdwl] C:\WINDOWS\mdwl.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O23 - Service: Network Event Provider (WksPatch) - Unknown owner - C:\WINDOWS\System32\drivers\svchost.exe (file missing)
Do you know what these programs are??
O4 - HKLM\..\Run: [BenQ] D:\BenQJoybeePlayer.exe
O4 - HKLM\..\Run: [QMusic2] "C:\Program Files\BenQ\QMusic2\QMAgent.exe
Delete the following Files/Folders in RED (delete folders if no filename is specified or if they are highlighted in RED) according to their directory (If you can't find them...do a search for them…make sure you have search hidden files, folders, sub directory’s ect enabled if it apply’s to your OS)
C:\Program Files\MyWay\myBar\2.bin\MYBAR.DLL
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINDOWS\System32\drivers\svchost.exe
C:\WINDOWS\mdwl.exe
msblast.exe <--locate and delete that file.
Run Ewido:
Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
Press the CleanUp! button to start the program. Reboot/logoff when prompted.
Once back to normal windows....
Please run an online scan at http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Once it has finished save the activescan log. Then post that log in your next post along with the Ewido log and a new hijackthis log.
Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.
- Ad-Aware® SE Personal Edition
*Note* For Ad-AwareSE also install the VX2 Addon Cleaner To run this tool once Adaware is updated click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK" , then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.
- Spybot Search & Destroy
- CWShredder
Also make sure you are using the the latest version (1.99.1) of HijackThis and it's installed in it's own folder on the root drive. (C:\HJT)
*Note* Though your not complaining of an NT shutdown error (concerning msblast.exe) I would still run the removal tool for it just in case. MOre info can be found here...http://www.pchell.com/virus/msblast.shtml
Download and install CleanUp! but do not run it yet.
*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.
Download, install, and update Ewido Security Suite
- Install ewido security suite
- Launch ewido, there should be a big E icon on your desktop, double-click it.
- The program will prompt you to update click the OK button
- The program will now go to the main screen
- On the left hand side of the main screen click update
- Click on Start
After the updates are installed, exit Ewido
Go to My Computer->Tools->Folder Options->View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing/visible.
Please make sure system restore is enabled by right clicking on My Computer and go to Properties->System Restore and check the box for Turn OFF System Restore and make sure it’s NOT checked. We want system restore ON and monitoring your current hard drive. Once your clean we will turn this off and then back on to remove the infection from the restore folder and create a clean restore point.
Reboot into Safe Mode (hit F8 key until menu shows up). Make sure to close any open browsers. Open add/remove programs and remove the following if listed.
WeatherBug
MyWay\myBar
Viewpoint
Check and fix the following in HijackThis if they still exist (make sure you do not miss an entry)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us4nb.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com/info/e-center-p
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us4nb.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us4nb.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us4nb.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://srch-us4nb.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us4nb.hpwis.com/
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\2.bin\MYBAR.DLL
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\2.bin\MYBAR.DLL
O4 - HKLM\..\Run: [windows auto update] msblast.exe
O4 - HKLM\..\Run: [mdwl] C:\WINDOWS\mdwl.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O23 - Service: Network Event Provider (WksPatch) - Unknown owner - C:\WINDOWS\System32\drivers\svchost.exe (file missing)
Do you know what these programs are??
O4 - HKLM\..\Run: [BenQ] D:\BenQJoybeePlayer.exe
O4 - HKLM\..\Run: [QMusic2] "C:\Program Files\BenQ\QMusic2\QMAgent.exe
Delete the following Files/Folders in RED (delete folders if no filename is specified or if they are highlighted in RED) according to their directory (If you can't find them...do a search for them…make sure you have search hidden files, folders, sub directory’s ect enabled if it apply’s to your OS)
C:\Program Files\MyWay\myBar\2.bin\MYBAR.DLL
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\WINDOWS\System32\drivers\svchost.exe
C:\WINDOWS\mdwl.exe
msblast.exe <--locate and delete that file.
Run Ewido:
- Click [Scanner]
- Click [Complete System Scan] to begin scanning.
- Click [OK] when prompted to clean files
- With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click [OK].
- Once finished, click the [Save report] button
- Save the report to your desktop
Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
[X]Scan local drives for temporary files (Please uncheck this option) - Cleanup! All Users
Press the CleanUp! button to start the program. Reboot/logoff when prompted.
Once back to normal windows....
Please run an online scan at http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Once it has finished save the activescan log. Then post that log in your next post along with the Ewido log and a new hijackthis log.