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Windows XP Home - Getting trojan.desktophijcak.B detected by Norton Antivirus. Have run Adaware, Spybot, and full NAV scan in normal/safe modes. Attached Hijackthis log. All help appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 9:48:13 AM, on 10/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\nvctrl.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\rdso\eetu.exe
C:\Program Files\AOL Companion\companion.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Impulse\PolicyKey.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\2cf41f1db14bc8f414e16e1555b77108\update\update.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.hugesearch.net/bar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
O2 - BHO: HomepageBHO - {3bf1f86f-b1a8-489b-8d8b-43781d51411f} - C:\WINDOWS\System32\hp6FF0.tmp
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Service Process] C:\WINDOWS\system32\config\service.exe
O4 - HKLM\..\Run: [SysMemory manager] c:\windows\system32\mdms.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\RunServices: [MSControl31] winnsyste.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update] sccvhost.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Aida] "C:\Program Files\rdso\eetu.exe" -vt mt
O4 - HKCU\..\Run: [Tbhufk] C:\WINDOWS\System32\??rss.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Policy Key.lnk = C:\Program Files\Impulse\PolicyKey.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplates/ActiveSecurity.cab
O19 - User stylesheet: (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: tcpG4T - tcpG4T.dll (file missing)
O21 - SSODL: System - {9EBDA04B-E1F9-43AA-B5C2-34C8F1551978} - ssmc.dll (file missing)
O21 - SSODL: SysTray.Exsh - {1768ECFC-4F5C-4f5b-B134-D67294FC78E9} - C:\WINDOWS\System32\aacdblqi.dll (file missing)
O21 - SSODL: SysTray.Excn2 - {1722ECFF-4356-4f5b-B534-E67294FE75E9} - C:\WINDOWS\System32\kakpchbo.dll (file missing)
O21 - SSODL: AOL Instant Messenger - {A00A91C3-41BF-A3E6-62AC-8F6A5C22E9AD} - c:\program files\aim\winiusu32.dll
O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - C:\WINDOWS\System32\Mqomlahf.dll (file missing)
O23 - Service: .NET Framework Service (.NET Connection Service) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Loading Outpost Connections (KDE) - Unknown owner - C:\WINDOWS\System32\cmdtel.exe (file missing)
O23 - Service: Microsoft Windows Update (Microsoft Update) - Unknown owner - C:\WINDOWS\System32\sccvhost.exe" -netsvcs (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
 

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Hi there and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem a.s.a.p

Please be patient with me during this time.


We also suggest that you Subscribe to this thread to be notified of fixes as soon as they are posted by our Team. You can do this simply by clicking the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".


regards
alba
 

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26,363 Posts
Hello and Welcome to TSF!

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

smitRem.exe - extract it to it's own folder.

KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

CleanUp!.exe - Install

rdrivRem.zip

Ewido Security Suite
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.
If you have not already installed Ad-Aware SE 1.06, download and update aawsepersonal.exe


'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING


This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Launch KillBox.exe & select the following options:
  • delete on Reboot
Select all the filenames listed below & then right-click & select Copy
  • C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\rdso\eetu.exe
    C:\WINDOWS\System32\hp6FF0.tmp
    C:\WINDOWS\system32\config\service.exe
    c:\windows\system32\mdms.exe
    c:\windows\system32\winnsyste.exe
    c:\windows\system32\sccvhost.exe
    C:\WINDOWS\System32\??rss.exe
    c:\windows\system32\tcpG4T.dll
    c:\windows\system32\ssmc.dll
    C:\WINDOWS\System32\aacdblqi.dll
    C:\WINDOWS\System32\kakpchbo.dll
    c:\program files\aim\winiusu32.dll
    C:\WINDOWS\System32\Mqomlahf.dll
    C:\WINDOWS\svchost.exe
    C:\WINDOWS\System32\sccvhost.exe
* Go to the File menu, and choose Paste from Clipboard
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, download and run missingfilesetup.exe. Then try Killbox again.
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Next, reboot your computer in SafeMode :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


From Control Panel->Add/Remove Programs, uninstall the following programs, if present, :
  • ViewPoint
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Click Start->Run - type SERVICES.MSC & then click on the OK button
  1. Locate the service - .NET Framework Service (.NET Connection Service)
  2. Double-click on it to open the Properties dialog.
    • Under the General tab, note down the name of "Service name". We shall need it later.
    • Stop the service by using the Stop button.
    • Change the Startup type to Disabled & then click on the OK button
  3. Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
  4. In the popup box that appears, type in "Service name" & then click on the OK button
    Answer NO if prompted to reboot.
Repeat steps 1-4 for the following services :-
  • Microsoft Windows Update (Microsoft Update)
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


CLOSE ALL OTHER PROGRAMS & ALL OPENED WINDOWS


Run a scan with HiJackThis & select/tick the following & click "Fix checked" :

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.hugesearch.net/bar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: HomepageBHO - {3bf1f86f-b1a8-489b-8d8b-43781d51411f} - C:\WINDOWS\System32\hp6FF0.tmp
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Service Process] C:\WINDOWS\system32\config\service.exe
O4 - HKLM\..\Run: [SysMemory manager] c:\windows\system32\mdms.exe
O4 - HKLM\..\RunServices: [MSControl31] winnsyste.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update] sccvhost.exe
O4 - HKCU\..\Run: [Aida] "C:\Program Files\rdso\eetu.exe" -vt mt
O4 - HKCU\..\Run: [Tbhufk] C:\WINDOWS\System32\??rss.exe
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptem...iveSecurity.cab
O19 - User stylesheet: (file missing)
O20 - Winlogon Notify: tcpG4T - tcpG4T.dll (file missing)
O21 - SSODL: System - {9EBDA04B-E1F9-43AA-B5C2-34C8F1551978} - ssmc.dll (file missing)
O21 - SSODL: SysTray.Exsh - {1768ECFC-4F5C-4f5b-B134-D67294FC78E9} - C:\WINDOWS\System32\aacdblqi.dll (file missing)
O21 - SSODL: SysTray.Excn2 - {1722ECFF-4356-4f5b-B534-E67294FE75E9} - C:\WINDOWS\System32\kakpchbo.dll (file missing)
O21 - SSODL: AOL Instant Messenger - {A00A91C3-41BF-A3E6-62AC-8F6A5C22E9AD} - c:\program files\aim\winiusu32.dll
O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - C:\WINDOWS\System32\Mqomlahf.dll (file missing)
O23 - Service: .NET Framework Service (.NET Connection Service) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: Microsoft Windows Update (Microsoft Update) - Unknown owner - C:\WINDOWS\System32\sccvhost.exe" -netsvcs (file missing)



* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.
  • Tick - Show hidden files and folder
  • Untick - Hide file extensions for known types
  • Untick - Hide protected operating system files
Click Yes to confirm & then click OK

Locate and delete the following folders, if present:
  • C:\Program Files\Viewpoint\
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Double-click rdrivRem.zip & run rdrivRem.bat - follow the instructions on the screen.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:
  • Delete Newsgroup cache
    [*]Delete Newsgroup Subscriptions
    [*]Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Open Ad-aware and close ALL other windows.

1. Click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
  • In the General window make sure the following are selected in green:
    • Automatically save log-file
    • Automatically quarantine objects prior to removal
    • Safe Mode (always request confirmation)
    • Prompt to update outdated definitions - set the number of days = 7
  • Click on the Scanning button on the left and select in green:
    • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Scan Active Processes
    • Scan Registry
    • Deep Scan Registry
    • Scan my IE favorites for banned URL’s
    • Scan my Hosts file
  • Click on the Advanced button on the left and select in green:
    • Move deleted files to recycle bin
    • include addtional object information
    • DeSelect - include negligible objects information
    • Don't log streams smaller than 0 bytes
    • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the Tweak button:
    • Under Scanning Engine:
      • Unload recognized processes during scanning
      • Ignore spanned files when scanning cab archives
      • Scan registry for all users instead of current user only
    • Under Cleaning Engine:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Include computer & username in logfile
      • Please DeSelect: Include Module list in logfile
2. Click on Proceed to save the settings.
3. Click Start
4. Choose - Perform Full System Scan
5. DeSelect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
6. Click Next and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
7. If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
8. Right-click on the list and choose Select All
9. Click Next to finish removing the items that were found


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click Complete System Scan to begin scanning.
  • Click OK when prompted to clean files
With the first file it prompts to clean, select the option:
  • "Perform action on all infections"
  • .Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Next go to Control Panel click Display>Desktop>Customize Desktop>Website>Uncheck "Security Info" if present.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


REBOOT TO NORMAL MODE


Perform an online scan with Internet Explorer with Panda ActiveScan
  1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  2. Click Scan Now
  3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan



* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


In your next post, please include fresh copies of:
  • HiJackThis log
    [*] Online scan
    [*] Smitfiles.txt
    [*] Ewido's log
Let us know if any problems persist.
 
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