Welcome to TSF.
I'm afraid to say, cachecache is the least of your worries. You're heavily infected with malware and adware. This is going to take a few passes, but the good news is, if you stick this out you can be cured. I could name all the infections I see, but that wouldn't help you any. Infact it would likely make you want to drop your pc out the window.
On this first pass, I'm going to tackle the Adware mainly. And run a thourough virus scan to wear down the extent of work we have to do here.
Let's begin the 'wearing down' process.
Please subscribe to this thread to be notified of fixes as soon as they are posted by our Team. To do this, please click the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".
Save the next instructions in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then. You should not have any browsers on.
If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are carrying out the procedures below.
It is also important you don't miss a step and perform everything in the right order!!. .
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Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.
Download Hoster
Run Hoster.exe. Choose the Restore Original Hosts button and press OK.
Download L2MFix - Double click L2mfix.exe & answer Yes when prompted. Then click the Install button to extract the files to a newly created folder named - L2mfix
Please download CleanUp! (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Do not run it yet!
Download Ewido Security Suite - Install & Update it's database but do not run it yet.
Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
Unplug your computer from the Internet when you have finished downloading
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Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
Press the CleanUp! button to start the program. Reboot/logoff when prompted.
WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep stored in these locations, Move them now!!!
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REBOOT TO SAFE MODE
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Enable the viewing of Hidden files
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Uninstall the following programs, if present, using Control Panel > Add/Remove Programs :
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Run a scan with HiJackThis & select(tick) the following & click [Fix checked] :
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://in.webcounter.cc/-/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://in.webcounter.cc/---/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.webcounter.cc/-/?ydtfs about:blank (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.webcounter.cc/-/?ydtfs about:blank (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.webcounter.cc/---/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.webcounter.cc/---/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F1 - win.ini: run=fntldr.exe
O1 - Hosts: 1089288654 auto.search.msn.com
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O19 - User stylesheet: C:\WINNT\Web\tips.ini
O19 - User stylesheet: C:\WINNT\hh.htt (HKLM)
O20 - Winlogon Notify: svcchost - C:\WINNT\SYSTEM32\svcchost.dll
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Locate and delete the following folder(s), if present:
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** Please disable all other antivirus programs before proceeding.**
Run Ewido:
* Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.
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Close all open programs
Double click L2mfix.bat
Select option #2 - Run Fix - by typing 2
Press any key to reboot your computer.
After a reboot, your desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, you will be presented with a log. Copy the contents of that log and paste it here, along with a new HJT log.
Please Do NOT run any other files in the l2mfix folder until you are told to
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REBOOT TO NORMAL MODE
Do an online scan at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
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In your next post, please include fresh logs from:
I'm afraid to say, cachecache is the least of your worries. You're heavily infected with malware and adware. This is going to take a few passes, but the good news is, if you stick this out you can be cured. I could name all the infections I see, but that wouldn't help you any. Infact it would likely make you want to drop your pc out the window.
On this first pass, I'm going to tackle the Adware mainly. And run a thourough virus scan to wear down the extent of work we have to do here.
Let's begin the 'wearing down' process.
Please subscribe to this thread to be notified of fixes as soon as they are posted by our Team. To do this, please click the "Thread Tools" button located in the original thread line and selecting "Subscribe to this Thread".
Save the next instructions in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then. You should not have any browsers on.
If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should not have any open browsers when you are carrying out the procedures below.
It is also important you don't miss a step and perform everything in the right order!!. .
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.
Download Hoster
Run Hoster.exe. Choose the Restore Original Hosts button and press OK.
Download L2MFix - Double click L2mfix.exe & answer Yes when prompted. Then click the Install button to extract the files to a newly created folder named - L2mfix
Please download CleanUp! (Alternate Link if main link don't work - http://www.greyknight17.com/spy/CleanUp.exe ) and install it. Do not run it yet!
Download Ewido Security Suite - Install & Update it's database but do not run it yet.
Please download Trend Micro™ Anti-Spyware for the Web Utility (by clicking the "Scan and Clean your PC" button).
- Save it to your desktop.
- Double-click the new icon on your desktop (tmas-web-scan.exe)
- It will say "Loading TrendMicro definitions".
- Once the definitions are loaded, the program will appear to close then re-open.
- Click "Start Scan"
- After it's done scanning, click "Scan Results"
- Make sure all items found have a check next to them, then click "Clean Threats Now".
- Click Exit.
Unplug your computer from the Internet when you have finished downloading
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Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Custom CleanUp!"
*Put a check next to the following:
- Empty Recycle Bins
- Delete Cookies
- Delete Prefetch files
[X]Scan local drives for temporary files (Please uncheck this option) - Cleanup! All Users
Press the CleanUp! button to start the program. Reboot/logoff when prompted.
WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep stored in these locations, Move them now!!!
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REBOOT TO SAFE MODE
- Restart the computer. The computer begins processing a set of instructions known as BIOS.
- As soon as the BIOS has finished loading, begin tapping the F8 key on your keyboard.
- Continue to do so until the 'Windows Advanced Options' menu appears.
- Using the arrow keys on the keyboard, scroll to and select the menu item - Safe Mode.
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Enable the viewing of Hidden files
- From Windows Explorer, go to Tools>Folder Options>View tab.
- Enable the option for `Show hidden files and folder´
- Disable the option for `Hide file extensions for known types´
- Disable the option for `Hide protected operating system files´
- Click Yes to confirm & then click OK
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Uninstall the following programs, if present, using Control Panel > Add/Remove Programs :
- ISTsvc
SurfAccuracy
Internet Optimizer
BullsEye Network
NEWDOT~1
SideFind
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Run a scan with HiJackThis & select(tick) the following & click [Fix checked] :
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://in.webcounter.cc/-/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://in.webcounter.cc/---/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.webcounter.cc/-/?ydtfs about:blank (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.webcounter.cc/-/?ydtfs about:blank (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.webcounter.cc/---/?ydtfs (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://in.webcounter.cc/---/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://in.webcounter.cc/--/?ydtfs (obfuscated)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F1 - win.ini: run=fntldr.exe
O1 - Hosts: 1089288654 auto.search.msn.com
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [SurfAccuracy] C:\Program Files\SurfAccuracy\SAcc.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O19 - User stylesheet: C:\WINNT\Web\tips.ini
O19 - User stylesheet: C:\WINNT\hh.htt (HKLM)
O20 - Winlogon Notify: svcchost - C:\WINNT\SYSTEM32\svcchost.dll
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Locate and delete the following folder(s), if present:
- C:\Program Files\ISTsvc\
C:\Program Files\SurfAccuracy\
C:\Program Files\Internet Optimizer\
C:\Program Files\BullsEye Network\
C:\PROGRA~1\NEWDOT~1\
C:\Program Files\SideFind\
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** Please disable all other antivirus programs before proceeding.**
Run Ewido:
- Click Scanner
- Click Complete System Scan to begin scanning.
- Click OK when prompted to clean files
- With the first file it prompts to clean, select the option - "Perform action on all infections" - & choose clean and click OK
- Once finished, click the Save report button
- Save the report to your desktop
* Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.
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Close all open programs
Double click L2mfix.bat
Select option #2 - Run Fix - by typing 2
Press any key to reboot your computer.
After a reboot, your desktop and icons will appear, then disappear (this is normal). L2mfix will continue to scan your computer and when it's finished, you will be presented with a log. Copy the contents of that log and paste it here, along with a new HJT log.
Please Do NOT run any other files in the l2mfix folder until you are told to
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
REBOOT TO NORMAL MODE
Do an online scan at one of the following sites:
Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
In your next post, please include fresh logs from:
- HiJackThis
- Ewido
- Online Scan
- Antispyware.log
