Hi and Welcome
It may help you if you print out or copy this page for easy reference.. Make sure to work through the fixes in the exact order its listed..These instructions only apply to HJT v1.99.1
Please Keep your browser and all open programs closed (except firewalls and antivirus) when you are carrying out the fixes..
Download any of the required programs before attempting to start any of the fixes.
Turn off System Restore instructions (WinXP)
Rightclick My Computer | Properties | System Restore | check “Turn off System Restore”, <Apply>, <OK>. Reboot. When we have confirmed that your log file is clean, you may renable System Restore and create a new restore point.
SHOW HIDDEN FILES AND FOLDERS.
To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK
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If you hav'nt already done so,download and run Adaware,SpyBot (check for updates) for a preliminary cleanup first.Some files below may not be present after running the above programs.Full instructions below.
How to setup Ad-Aware
Download Ad-Aware
Save aawsepersonal.exe into its own directory, NOT in a TEMPorary folder or on the Desktop. I recommend c:/program files/Adaware/
Doubleclick aawsepersonal.exe. Make sure to direct the program to install in the c:/program files/adaware/ directory, NOT the default directory.
Open AdAware from Start | Programs | Lavasoft | AdAware.
Select <Check for updates now>, <Proceed>
After installation, run the program and click the start button.Then click the next button. This lets ad-aware scan your computer.
After ad-aware is done running, hit the next button. Then right click the area with the listed spy ware objects.Choose the "Select all objects" option.
At this point all the boxes next to the items should be checked. Then hit the next button.
It will ask if you want to delete the selected objects. Hit the Okay button.
Now most of the spyware should have been deleted from your hard drive.
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How to setup Spybot Search & Destroy version 1.4
Download SpyBot
Save spybotsd14.exe into its own directory, NOT in a TEMPorary folder or on the Desktop.
I recommend c:/program files/spybot/
Doubleclick spybotsd13.exe. Make sure to direct the program to install in the c:/program files/spybot/ directory, NOT the default directory.
Open Spybot from Start | Programs | Spybot | Spybot S&D
Select <Search for Updates>. Let it install all updates. This is very important!
Select <Immunize>
Select <Check for Problems>
Check all entries that are in RED. Only RED, NOTHING ELSE. For your records, write/print out each item that you have fixed. Date it.
Select <Fix Selected Problems>
Close Spybot//
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Please download Ewido Security Suite
Install Ewido Security Suite.
When installing, under 'Additional Options' uncheck: "Install background guard" and "Install scan via context menu"
To open the main screen double click the icon on the desktop.
You will get a warning 'Database could not be found!'.(only if no updated have first been installed) Click OK.
Update to the latest definition files.On the left of the main screen click Update.Then click on Start Update.Let it complete the updates.
Now Click on Scanner and Click on Complete System Scan and the scan will start.
During some scans it may find cases of false positives so you will need to step through the process of cleaning files one-by-one.
If a file is detected you KNOW to be legitimate, select None as the action. Do NOT select 'Perform action on all infections'
If you are unsure of any entry found play safe and select None as the action.
Press the button marked Save Report
Save the report .txt file to your desktop or somewhere you can find it.Post it back with a new HJT log.
It may help you if you print out or copy this page for easy reference.. Make sure to work through the fixes in the exact order its listed..These instructions only apply to HJT v1.99.1
Please Keep your browser and all open programs closed (except firewalls and antivirus) when you are carrying out the fixes..
Download any of the required programs before attempting to start any of the fixes.
Turn off System Restore instructions (WinXP)
Rightclick My Computer | Properties | System Restore | check “Turn off System Restore”, <Apply>, <OK>. Reboot. When we have confirmed that your log file is clean, you may renable System Restore and create a new restore point.
SHOW HIDDEN FILES AND FOLDERS.
To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK
------------------------------------------------------------------
If you hav'nt already done so,download and run Adaware,SpyBot (check for updates) for a preliminary cleanup first.Some files below may not be present after running the above programs.Full instructions below.
How to setup Ad-Aware
Download Ad-Aware
Save aawsepersonal.exe into its own directory, NOT in a TEMPorary folder or on the Desktop. I recommend c:/program files/Adaware/
Doubleclick aawsepersonal.exe. Make sure to direct the program to install in the c:/program files/adaware/ directory, NOT the default directory.
Open AdAware from Start | Programs | Lavasoft | AdAware.
Select <Check for updates now>, <Proceed>
After installation, run the program and click the start button.Then click the next button. This lets ad-aware scan your computer.
After ad-aware is done running, hit the next button. Then right click the area with the listed spy ware objects.Choose the "Select all objects" option.
At this point all the boxes next to the items should be checked. Then hit the next button.
It will ask if you want to delete the selected objects. Hit the Okay button.
Now most of the spyware should have been deleted from your hard drive.
----------------------------------------------------------------------
How to setup Spybot Search & Destroy version 1.4
Download SpyBot
Save spybotsd14.exe into its own directory, NOT in a TEMPorary folder or on the Desktop.
I recommend c:/program files/spybot/
Doubleclick spybotsd13.exe. Make sure to direct the program to install in the c:/program files/spybot/ directory, NOT the default directory.
Open Spybot from Start | Programs | Spybot | Spybot S&D
Select <Search for Updates>. Let it install all updates. This is very important!
Select <Immunize>
Select <Check for Problems>
Check all entries that are in RED. Only RED, NOTHING ELSE. For your records, write/print out each item that you have fixed. Date it.
Select <Fix Selected Problems>
Close Spybot//
---------------------------------------------------------------------
Please download Ewido Security Suite
Install Ewido Security Suite.
When installing, under 'Additional Options' uncheck: "Install background guard" and "Install scan via context menu"
To open the main screen double click the icon on the desktop.
You will get a warning 'Database could not be found!'.(only if no updated have first been installed) Click OK.
Update to the latest definition files.On the left of the main screen click Update.Then click on Start Update.Let it complete the updates.
Now Click on Scanner and Click on Complete System Scan and the scan will start.
During some scans it may find cases of false positives so you will need to step through the process of cleaning files one-by-one.
If a file is detected you KNOW to be legitimate, select None as the action. Do NOT select 'Perform action on all infections'
If you are unsure of any entry found play safe and select None as the action.
Press the button marked Save Report
Save the report .txt file to your desktop or somewhere you can find it.Post it back with a new HJT log.