[OverView7]

The title says it all. I've been having this problem for a couple of months now. I can get around triggered crashes by now repeating or doing whatever I was doing to cause the crash. For the latter, I can't do anything about them, but they don't happen too often. Either way, this is getting to be a real annoying and serious problem.

I've scanned my PC using AVG and Malwarebytes several times already, so I don't think it's a virus or malware issue. I used osronline's dump analyzer and this stood out for me, so maybe it's a hardware issue?

Anyways, my PC specs and minidump are in the attachment. Help would be greatly appreciated.

 

[writhziden]

Hard to tell with only one .dmp given, but the one BugCheck does indicate a hardware problem. Please provide a little more information.

TSF_XP_SUPPORT Report Generator.URL​

Proceed with as many of the following hardware tests as you can; some may not work in XP or with older hardware.

NOTE:

• If you are overclocking any hardware, please stop.

• Run FurMark to test the display card for artifacts and temperature issues.
  FurMark Display Card Stress Test​
  
  
• Run display device memory tests to check the display card for memory problems.
  Display device memory tests​
  
  
• Run a disk check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Event Viewer. In Event Viewer, expand Windows Logs, click Application to let it load, right click Application and click Find.... Search for chkdsk or wininit to find the logs.
  For any drives that do not give the message:
  
  Windows has checked the file system and found no problems​
  run disk check again as above. In other words, if it says:
  
  Windows has made corrections to the file system​
  after running the disk check, run the disk check again.
  Disk Check
  
  Open Event Viewer​
  
  
• Run all Basic tests with SeaTools: S.M.A.R.T. Check, Short Drive Self Test, Drive Information, Short Generic, and Long Generic. Run the tests for all HDDs.
  SeaTools for Windows
  
  SeaTools for DOS
  
  Hard Drive Diagnostic Procedure​
  
  
• If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
  
  
• Run Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
  Test RAM with Memtest86+​
  
  
• Run Prime95 to test your CPU, RAM modules, and general hardware.
  Prime95 Hardware Stress Testing Steps​

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[OverView7]

Thanks for replying and helping. It's going to take me a while to go through all of those. I can already tell you can't do the Display device memory tests since my card doesn't support it.

Regarding SSD, is it usually unsafe to update SSD firmware, BIOS Version, and Chipset Drivers for an OEM machine? I never had any problems with these kinds of things for years, so I don't think an update for them is necessary, no?

Also, if I've recently replaced my old RAM cards with new ones, do you think I still should try out memtest86? Or does memtest86 test out more than just the RAM cards?

TSF_XP_Support is in the attachment.

 

[writhziden]

You don't have an SSD as far as I can tell, so you should be fine.

Crashes primarily implicate a hard disk device or USB external storage device.

A recent replacement of RAM could be the cause of the problems. Have you tried putting your old RAM back in the system to see if crashes stop?

Avoid Static Damage to Your PC | PCWorld​

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