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Discussion Starter · #1 ·
ok i have a problem. i need to retrieve all my files from my hard drive on my laptop but the problem is something has happened to the laptop and it wont boot up. i can only get into command prompt. how can i transfer all my files to an external drive using command prompt..


thanks:pray:
 

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Administrator, Manager, Microsoft Support, MVP
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Hi -

use the XCOPY command. Only copy user profile folders - not \Windows, \Program Files, etc. . .

Assuming drive f: is the external drive -

Command to copy Documents, Favorites, Music, Pictures, etc... folders to drive f: -
Code:
[font=lucida console]
xcopy "%userprofile%" "f:\userfiles" /i /s /y
[/font]
Regards. . .

jcgriff2

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Discussion Starter · #3 ·
do i put in the name of userprofile or do i put in exactly as it says it below??

and yes f is the drive




Hi -

use the XCOPY command. Only copy user profile folders - not \Windows, \Program Files, etc. . .

Assuming drive f: is the external drive -

Command to copy favorites folder to drive f: -
Code:
[font=lucida console]
xcopy "%userprofile%" "f:\userfiles" /i /s /y
[/font]
Regards. . .

jcgriff2

.
 

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Discussion Starter · #7 ·
ok what it is. laptop loads up but goes into window staartup repair but cant not find the problem so therefore i can get into command prompt from that. it seems something has happened to the bios aswell as i can get into the bios menu on startup at all... i rly jst need my files off this and then ill just wipe it...


Exactly what command prompt are you at - logged onto Windows or are you in OS installation?
 

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Thats the problem I had.... System Restore doesn't help. It simply just wastes valuable time that you should be using to do everything you can to fix the laptop.
 

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I know that Jc, but I meant that system restore doesn't fix the problem that the thread author is describing. Refer to my thread where it finally got fixed but only through some serious getting down and dirty with the command prompt.
 

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Moderator , - Microsoft Support
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Hi, what you need to do is remove the laptop HDD and use an enclosure or connector to USB it into another computer then you can remove the data you want, also Virus scan the data before transfer, your local computer shop can help here.
 
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