I tried looking for updates and also different disks. It may be the laser that needs to be clean. How do I uninstall the dvd drive from a laptop.I took out the screws before when cleaning it and had no idea how to get the drive out.remove the filters
try a different brand of disks
check for a firmware update for the drive
uninstall the drive from the device manager and reboot
clean the laser
the dvd laser may have gone
I've been googling a few days to try and find how but no luck so far.