Hi, i am sadly having a similar problem to this post
I have a toshiba satelite 655d running windows 7 home premium service pack 1
I was just sitting on youtube three days ago and all of a sudden it just froze,so i just let it sit there..then a blue screen popped up with this crazy sound and it did not give me a chance to read what it said..it fastly shut my whole computer down. I turned my laptop back on an it got to the windows screen and it just sat there and i could see the symbol loading but it just sat there forever and then it went to a black screen
I have not backed up any of my files sadly i'v tried almost everything i went to system rapair it does not work i have no back up start up points and i have tons of important files that i cannot get rid of pictures,just everything that i need so i am trying to find a way to not restore it yet.
Only good thing is that i can get into safe mode i can see all of my files i tried to run my free virus scanner AVG but it doesn't find any viruses... so i downloaded the micrsoft saftey scanner and it found 5 viruses
i let it do a full scan for 10 hours and then it just stopped right at the end so it was not able to get them off. So i have no idea what else to do... i just want my files back
is there any suggestions? or anything i should do? please help and thanks for reading..